Clariese was very friendly and very very helpful, I asked for perfume similar to the one I have now she picked four and I couldn’t decide between them!!! made me very comfortable and provided exceptio... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Yusuf was an absolute star today. I wasn't sure what perfume i wanted but knew the type of scent I wanted. Yusuf was amazing in getting the perfect scents for me. Will definitely be coming back.
A empresa respondeu
Great staff member named AHMED. At bullring perfume shop opposite five guys . Was extremely helpful and accommodating, we were constantly asking to smell multiple different perfume and he did it al... Ver mais
A empresa respondeu
Yusuf was of great assistance in choosing some perfumes. He was helpful in guiding us through our options & very patient whilst we were trying the options. Make sure to give him a shout when you are... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Reino Unido
4,8
Excelente
165 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic collection, great service by Tanvir
Fantastic perfume shop with a great collection of fragrances to choose from. They had testers available for every perfume I wanted to try, which made it so much easier to find the right one. The customer service was excellent—Tanvir was friendly, knowledgeable, and very patient, taking the time to answer my questions without any pressure. Overall, a great shopping experience, and I’ll definitely be coming back. Highly recommended!
31 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great staff
Great staff, helped us out patiently in choosing what we were looking for.
25 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
يمكنك كتابة تعليق احترافي ودافئ مثل…
يمكنك كتابة تعليق احترافي ودافئ مثل هذا:
I had a wonderful experience at The Perfume Shop, thanks to Adam and Sonia.
Adam was outstanding—knowledgeable, quick-thinking, incredibly patient, and
genuinely dedicated to helping us find exactly what we were looking for. His professionalism, friendly attitude, and excellent customer service made the whole experience enjoyable.
Sonia was also incredibly helpful and kind. She went above and beyond to assist us, and together they made a fantastic team.
If you’re visiting The Perfume Shop, I highly recommend asking for Adam. You’ll be in the best hands!
25 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Yousuf was extremely helpful especially…
Yousuf was extremely helpful especially when i wanted to try nearly every fragrance in the store…
25 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Summer was extremely helpful:)
25 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The service I received today 23rd of…
The service I received today 23rd of July the staff working tired the best to acustom to what I needed
23 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
It was a great experience the staff is…
It was a great experience the staff is so friendly helped me to get the perfume i like.
20 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
incredibly friendly and helpful
incredibly friendly and helpful, thank you Yousuf + Wahaab
20 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Served by yousuf was very helpful and…
Served by yousuf was very helpful and got what I needed
20 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Wahaaab is the reason I go to the…
Wahaaab is the reason I go to the perfume shop. He is very genuine he understands what perfume I am looking for he is very kind and just amazing.
Love love.
20 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Better than Sephora any day for perfume…
Better than Sephora any day for perfume options.
Also Tanvir provided a brilliant customer service experience and was very knowledgeable and sweet throughout!
18 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very happy with the service and…
Very happy with the service and Clariese was very helpful
16 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I’m always come here it is a Great…
I’m always come here it is a Great customer service ever 5 ⭐️ for Farhana ❤️🔥
15 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wahaab in the Bullring store was…
Wahaab in the Bullring store was excellent. Helped me select a fragrance and gift wrapped it beautifully
15 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Yousuf was amazing
Yousuf was amazing.
Could not ask for any better customer experience!!!!
13 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exemplary customer service from Usef
I was served by a member of staff named Usef. He was polite, super approachable and friendly, professional, knowledgeable about fragrances in general and also current trends. He was incredibly patient with me as I had come to pick up an online order but also wanted to refund another order and in addition to that I was looking to purchase another and so I asked to sample many fragrances before I made a decision on which to purchase. He was very knowledgeable and able to help me to narrow down the type of scent that would suit my taste. I had a great customer experience and I left very satisfied with my purchase. I also felt that I left the store with an increased knowledge on fragrances in general and the factors to take into account when choosing a fragrance. It was the type of customer service that all staff should aspire to deliver and I will definitely look forward to returning to the store again there next time I plan to purchase a fragrance.
7 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wahaab- he was so nice bless him
Wahaab- he was so nice bless him
7 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Bullring 112
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.