Called into the Burnley shop today with my friend, what a brilliant experience!! Just two ladies thoroughly spoilt and looked after by Tallulah and Georgia. We must have driven them crazy, had a good... Ver mais
A empresa respondeu
75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Called into the Burnley shop today with my friend, what a brilliant experience!! Just two ladies thoroughly spoilt and looked after by Tallulah and Georgia. We must have driven them crazy, had a good... Ver mais
A empresa respondeu
I can’t recommend the Burnley store enough! We had a fantastic experience from the moment we walked in, largely thanks to Jamie. He was incredibly attentive, patient, and went above and beyond to make... Ver mais
A empresa respondeu
A girl call Georgia assisted me today very well she suggested me very good and long lasting perfumes for my father she was so kind and lovely. It was great experience because of Georgia.
Maryam give me lovely customer service and she was really kind with me thank you for your help
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Danielle and Georgia worked really hard and helped me to find a special gift. Nothing was too much trouble and their knowledge about different products really makes a difference . I came out a very happy customer once again. Thanks again girls much appreciated 😀

Resposta da The Perfume Shop - Burnley 302
Jamie and staff were so helpful and patient. Offering great advise about ranges and products.
Great experience!

Resposta da The Perfume Shop - Burnley 302
Lovely experience, very knowledge staff, marram was great and recommended some great perfumes
Really happy with the service

Resposta da The Perfume Shop - Burnley 302
Excellent service from both Maryam and Georgia today. Maryam recommended many perfumes based on my preference and ultimately found me the perfect new scent! Thank you girls.

Resposta da The Perfume Shop - Burnley 302
Georgia customers services skill was fabulous and friendly. Love the fact i dont have to travel miles to Blackburn to shop for my perfumes. Thank u guys

Resposta da The Perfume Shop - Burnley 302
Was served by Georgia. Excellent service, helpful, friendly and mentioned offers

Resposta da The Perfume Shop - Burnley 302
I came in today with my brother and received excellent customer service. I wanted to smell the new perfumes and aftershaves and was treated amazingly. The ladies behind the counter were unbelievably nice and let us smell a lot of samples. Will 100% be coming back and enjoyed my visit

Resposta da The Perfume Shop - Burnley 302
Maryam was a absolute lifesaver when it came to my girlfriends birthday gift. thank you.

Resposta da The Perfume Shop - Burnley 302
I’m a regular customer at The Perfume Shop in Burnley, and they never fail to deliver. The staff are consistently helpful, incredibly knowledgeable about their range, and brilliant at matching options to your budget—whether you're looking for a high-end luxury scent or a great value everyday option.
On my last visit, Maryam helped me find a fantastic deal on a daily men's fragrance. She was absolutely brilliant, taking the time to guide me through the options without any pressure. It’s exactly why I keep coming back. Highly recommended!

Resposta da The Perfume Shop - Burnley 302
On entering the store my wife and I were greeted with a warm welcome by Jamie and asked if he could be of assistance to us. I had only called in to see if they had a tester of a Tom Ford fragrance before committing to a purchase. I was pleased that there was one as I had called unsuccessfully at 2 other stores previously. He talked to us about what fragrances we liked and suggested a couple to us based on our preferences. He was not pushy and made us feel like valued customers. We both ended up making a purchase (not the Tom Ford fragrance) and thoroughly enjoyed our shopping experience. We will definitely use this store again and recommend it to our friends and family.

Resposta da The Perfume Shop - Burnley 302
Always a smiling and courteous team, Happy to help with anything you ask, Jade & Jamie are lovely and have the experience to offer great suggestions for an easy shopping experience 😊

Resposta da The Perfume Shop - Burnley 302
Thankyou Jade for helping me find my mum the perfect birthday present ❤️

Resposta da The Perfume Shop - Burnley 302
Every time I come to this store the staff are always so lovely and helpful, they truly want to help you find the perfect gift & not just to sell you something for the sake of it, today I had a lovely chat with Maryam who gave me plenty of ideas on which fragrances to go for! I did not buy anything today but I have a much better idea what I'm shopping for in future! Absolutely fantastic team!

Resposta da The Perfume Shop - Burnley 302

Resposta da The Perfume Shop - Burnley 302

Resposta da The Perfume Shop - Burnley 302

Resposta da The Perfume Shop - Burnley 302
Jamie was so helpful- gave us some great advice and was happy to help (even though we decided we wanted to smell the whole shop) Thankyou Jamie!

Resposta da The Perfume Shop - Burnley 302
Jaimie served us, he was helpful and told him what scents we liked and picked us the perfect scents.
Had some brill offers on too and came away smelling beautiful and really happy with the deals they had in store!

Resposta da The Perfume Shop - Burnley 302
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.