had a lovely experience at the Camberley perfume shop, thanks to Marie. She was so friendly, helpful, and patient when helping me choose a perfume for my husband. Marie really took the time to unders... Ver mais
A empresa respondeu
Localização
Alterar localização13 Cambridge Walk, Main Square Shopping Centre, GU15 3SW CAMBERLEY, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Marie was absolutely amazing, helped me so much with getting a gift for my sister. Knew her stuff and was amazing at helping me get exactly what I needed. Such a lovely environment in there as all the... Ver mais
A empresa respondeu
Without doubt the shop staff were so helpful and patient. guding me as to have postal delivery etc. Good products at competitive prices really help as well. However the outstanding key point: staff... Ver mais
A empresa respondeu
Fantastic customer service
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
13 Cambridge Walk, Main Square Shopping Centre, GU15 3SW, CAMBERLEY, Reino Unido
4,7
Excelente
29 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
had a lovely experience at the…
had a lovely experience at the Camberley perfume shop, thanks to Marie. She was so friendly, helpful, and patient when helping me choose a perfume for my husband. Marie really took the time to understand what I was looking for and gave me some great recommendations without making me feel rushed. Her knowledge and excellent customer service made choosing the perfect fragrance so much easier. Thank you, Marie, for all your help — I’m very happy with my purchase and would definitely recommend her!
29 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Camberley 135
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Marie was absolutely amazing
Marie was absolutely amazing, helped me so much with getting a gift for my sister. Knew her stuff and was amazing at helping me get exactly what I needed. Such a lovely environment in there as all the staff are friendly. Thanks very much
29 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Camberley 135
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience from The Perfume Shop
Great correspondence from start to finish.Product delivered in great time . Very happy with my experience with the perfume shop.Will use again in the future
3 de agosto de 2026
Resposta da The Perfume Shop - Camberley 135
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shop staff were professional and helpful.
Without doubt the shop staff were so helpful and patient. guding me as to have postal delivery etc.
Good products at competitive prices really help as well.
However the outstanding key point: staff were extremely professional.
18 de maio de 2026
Resposta da The Perfume Shop - Camberley 135
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
More offers on the app would great
I like perfumes more sales and offers on the app would be great.
16 de maio de 2026
Resposta da The Perfume Shop - Camberley 135
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Camberley Store
Went into your Camberley store but didnt have what I wanted in stock, the assistant said she could order it for me and have it delivered it to my home address. She also checked I was to make sure I had a loyalty card and got free delivery.
Highly recommend and will shop again soon
29 de abril de 2026
Resposta da The Perfume Shop - Camberley 135
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good shop priced good and very…
Very good shop priced good and very good customer service always have deals on ⭐️⭐️⭐️⭐️⭐️
28 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Camberley 135
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Camberley 135
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Camberley 135
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Camberley 135
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
It was so easy to shop on line and my…
It was so easy to shop on line and my perfume was delivered on time and quickly so I was very impressed with the service I received
9 de dezembro de 2025
Resposta da The Perfume Shop - Camberley 135
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
The assistant was very helpful and the…
The assistant was very helpful and the perfume she recommended was beautiful. Prices best in the High Street.
3 de dezembro de 2025
Resposta da The Perfume Shop - Camberley 135
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Sophie showed excellent customer…
Sophie showed excellent customer service and knowledge in the products - above and beyond which is why we come back every year for both staff gifts and personal!
Thanks again.
7 de dezembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Camberley 135
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Easy to order through the app and fast…
Easy to order through the app and fast delivery.
15 de novembro de 2025
Resposta da The Perfume Shop - Camberley 135
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Exceptional service
Very warm and friendly store. The service I received was exceptional. I would definitely recommend
17 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Camberley 135
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Absolutely brilliant customer service!
17 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Camberley 135
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Marie was excellent really helped me…
Marie was excellent really helped me today put a nice his and her gift set together and packed the gifts beautifully ready to present. She also showed me some lovely perfumes which I will get on our next visit thanks Marie for all your help 5 🌟
29 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Camberley 135
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Come and see Marie
Come and see Marie , she is so welcoming and helpful
26 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Camberley 135
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Resposta da The Perfume Shop - Camberley 135
Hi,
Thank you! We are so happy you shopped with us.
The Perfume Shop
Alex has great product knowledge.
Alex has great product knowledge with a very nice and professional approach to their shop’s customers. He offered a selection of aftershaves and was patient as we deliberated on what to buy. He has an excellent attitude which should take him far in life.
28 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Camberley 135
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.