Came in with my mum completely unsure of what we wanted. We had a lovely conversation with Aron who was so so helpful! He showed us multiple options and was clearly very knowledgeable. He had amazing... Ver mais
A empresa respondeu
Localização
Alterar localização35 Lion Yard, CB2 3NA Cambridge, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Perfume Shop Cambridge Lion Yard Had a great experience at the perfume shop. Sanjidha and Rodell were both incredibly friendly, welcoming and helpful. They took the time to help us find the rig... Ver mais
A empresa respondeu
I had an absolutely fantastic experience at The Perfume Shop, thanks to Aron! His customer service was exceptional from start to finish. He was incredibly friendly, welcoming, professional, and knowle... Ver mais
A empresa respondeu
I was served by Rodell he was really helpful, professional and knew his stuff with fragrance. He found me 2 new aftershaves which isnt easy as i have always had the same 3/4 scents for the past 20yrs.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
35 Lion Yard, CB2 3NA, Cambridge, England, Reino Unido
4,8
Excelente
40 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We had a really good experience with…
We had a really good experience with customer service in here.
Eloise was the staff who helped as throughout the purchase and she was really nice🥰
14 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello Sandra,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great experience
Great experience, shopped here before, Aron was very helpful.
12 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello Hassan,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I was served by Aaron at the Perfume…
I was served by Aaron at the Perfume Shop in Cambridge. I was impressed by his attention to detail and knowledge about perfumes. Great shop, great staff and wide range of perfumes. Thank you guys
12 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hi,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Teddy was very helpful in picking a…
Teddy was very helpful in picking a good perfume. He is very polite, professional and customer centric.
12 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hi Olayiwola,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hi Sasha,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Aaron had a very personalised approach…
Aaron had a very personalised approach and helped us choose the perfect gift today 🎁
12 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hi Ann,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Aron was really good helped us…
Aron was really good helped us throughout our shopping.
Great guy thanks
11 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hi Mohamed,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Came in with my mum completely unsure…
Came in with my mum completely unsure of what we wanted. We had a lovely conversation with Aron who was so so helpful! He showed us multiple options and was clearly very knowledgeable. He had amazing customer service and made sure we were absolutely happy with our choice before purchasing.
9 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello Elizabeth,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The staff Stacey, she is amazing
The staff Stacey in Cambridge branch so lovely,, she so kind and patience lovely lady ,, she permanently in Peterborough branch but she cover in Cambridge for today
Lovely
10 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Rodel was very helpful
Rodel was very knowledgeable and helpful , in helping choose an aftershave for my husband. He also gifted wrapped it perfectly saving me the job
9 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hi Michelle,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Lucy was very helpful with my purchase…
Lucy was very helpful with my purchase and quick to response.
3 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Rodell was a great help
Rodell was a great help, great service, thanks!
27 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Rodell was a very nice guy looked after…
Rodell was a very nice guy looked after us very well.
23 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Rodell he was really…
I was served by Rodell he was really helpful, professional and knew his stuff with fragrance. He found me 2 new aftershaves which isnt easy as i have always had the same 3/4 scents for the past 20yrs. Ill be looking to come back in spring for next years scents
23 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thank you Sanjidha & Rodell
The Perfume Shop Cambridge Lion Yard
Had a great experience at the perfume shop. Sanjidha and Rodell were both incredibly friendly, welcoming and helpful. They took the time to help us find the right fragrances without making us feel rushed or pressured. Their customer service was excellent and made the whole experience really enjoyable. A real credit to the team — thank you both!
22 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Rodell was fantastic
Rodell was fantastic — really friendly, knowledgeable and patient while helping me explore different fragrances. He made the whole experience enjoyable without ever making me feel pressured to buy. Excellent customer service and a real credit to The Perfume Shop.
31 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Grand arcade Rodell is a legend place…
Grand arcade Rodell is a legend place is recommended
17 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful staff on the Cambridge…
Very helpful staff on the Cambridge shop in the grand arcade made all the difference.
2 de julho de 2026
Resposta da The Perfume Shop - Cambridge Lion Yard 386
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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