From initially walking into the store, the lady welcomed you, but allowed you to browse. When looking for help, nothing was too much trouble, efficient, knowledgeable and so very helpful.
A empresa respondeu
Localização
Alterar localizaçãoc/o Boundary Mills, Vivary Way, BB8 9NW COLNE, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
First time visiting this perfume shop and we had such a lovely experience. Zak served us and was genuinely so friendly, helpful and patient. He took the time to show us different fragrances and help... Ver mais
A empresa respondeu
Excellent customer service by Tracey. I
A empresa respondeu
Lydine was amazing helped me choose a wonderful perfume and was super kind because I’m an awkward human Brill customer service Thanks for the Opium ☺️
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
c/o Boundary Mills, Vivary Way, BB8 9NW, COLNE, Reino Unido
4,9
Excelente
501 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service! The staff were so patient and helpful! John, Amina and Misbah! Great team! Credit to perfume shop!
2 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amina was really friendly and helpful
Amina was really friendly and helpful, thank you!
2 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amina done extremely well
Amina done extremely well, professional service
2 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
....
Dreesha served me at Perfume shop. 10/10 service, very nice and helped me choose my perfume
1 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dreesha was very helpful with choosing…
Dreesha was very helpful with choosing a good men’s perfume. She was very quick and efficient
1 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam was amazing!!!!
1 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mariam and Misba deal with my wife…
Mariam and Misba dealt with me and my wife couldnt thank them enough excellent customer service.
31 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very professional and good service by…
Very professional and good service by maryam definitely recommend this store again thank you 👊🏼
31 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Just amazing 😍
31 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service by Tracey. I always buy from here.
Excellent customer service by Tracey. I
30 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Present
I was buying the perfume for a present. The only trouble was I couldn't remember the name or see any in the shop. I new what the bottle looked like. The assistant was brilliant. He told me to carry on with my shopping and he would look on line and see if he could find the product. When I went back, the assistant found the name. Only they didn't have any, but could order it online fir me. Which I did. The product even came in time to give as present. Brilliant service and customer care.
25 de março de 2026
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The perfume shop
Came for a lovely day out at boundary mill. Served by Dreesha at the perfume shop, she was very kind and helped me a lot finding the right scent for myself, I couldn’t find a specific perfume but she helped me a lot trying to find me one.
29 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dreesha was very helpful and managed to…
Dreesha was very helpful and managed to find me a perfume whilst also dealing with other customers. She kept professional,helpful and informative to help me make my decision
29 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful
Amina was very polite and helped me to find the right fragrance without rushing me.
29 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dreesha and Amina
Dreesha and Amina
Were amazing and gave me the best gift idea and helped me choose the perfect present 🎁. Couldn't be more happier. Thank You
29 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service at the store was…
The service at the store was incredible, staff, wee other knowledgeable and helpful. Dreesha selected a great set of products for both me and my wife.
29 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amnia was very helpful when my…
Amnia was very helpful when my girlfriend came to choose some perfume.
29 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Amazing service, good customer service. Zak was so helpful
28 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good service by Zak
28 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Colne 356
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.