I love the Perfume Shop! I’m part of their VIP rewards program which gives me discounts, money off certain purchases and free postage if I spend over a certain amount. My recent purchase included a fr... Ver mais
A empresa respondeu
Unit 157, The Whitgift, CR0 1UT CROYDON, GB
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I love the Perfume Shop! I’m part of their VIP rewards program which gives me discounts, money off certain purchases and free postage if I spend over a certain amount. My recent purchase included a fr... Ver mais
A empresa respondeu
My experience was delightful. The super quick service and readiness to match deals on offer was nothing short of fulfilling. Above all, staff on duty at the Croydon shop were both welcoming and friend... Ver mais
A empresa respondeu
Hina was very helpful, I was trying to make a Deliveroo order online so I rang the store & Hina spent about 20 mins on the phone to me making sure i would be happy with my purchase she tried out diffe... Ver mais
A empresa respondeu
The customer service is amazing . The staff is friendly and helpful. I have become revisiting customer to buy perfumes on the perfume shop because of the behaviour of the staff. And one thing more,... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 157, The Whitgift, CR0 1UT, CROYDON, Reino Unido
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I recieved excellent customer service from Kriya, she helped me with a variety of questions I had and supported me in making a purchase I’m happy with.
As a regular customer, I can confidently say the service here is consistently exceptional, but Jody and Vicky truly elevated my recent visit. Their warmth, professionalism, and attention to detail made for a seamless and indulgent shopping experience.
They took the time to understand my preferences and guided me with genuine care and expertise. It felt personal, effortless, and refined exactly what you hope for when shopping for fragrance.
An absolute credit to the brand. I’ll continue returning because of service like this.

Resposta da The Perfume Shop - Croydon 70
I love the Perfume Shop! I’m part of their VIP rewards program which gives me discounts, money off certain purchases and free postage if I spend over a certain amount. My recent purchase included a free mini perfume from the same brand which I hadn’t tried before. I also received a free sample. Delivery was fast and items were well packaged. I trust the authenticity of the Perfume shop and they have a great selection of brands at fantastic prices. I’m very happy with them and don’t buy anywhere else.

Resposta da The Perfume Shop - Croydon 70
Hina was very helpful, I was trying to make a Deliveroo order online so I rang the store & Hina spent about 20 mins on the phone to me making sure i would be happy with my purchase she tried out different perfumes & explained the smells to me. Such a nice girl would definitely recommend going to her

Resposta da The Perfume Shop - Croydon 70
My experience was delightful. The super quick service and readiness to match deals on offer was nothing short of fulfilling. Above all, staff on duty at the Croydon shop were both welcoming and friendly. I felt absolutely spoilt. Shout out to my “Fragrance Angels” - Hina and Dharani.

Resposta da The Perfume Shop - Croydon 70
Came into the store today and was warmly welcome by Hina, she was professional, patient and attentive throughout. I managed to get something for the Mrs thanks to her. Thank you Hina again!!

Resposta da The Perfume Shop - Croydon 70
Serbay the branch manager was a delight! He was very knowledgeable and very helpful! Made my visit worthwhile.

Resposta da The Perfume Shop - Croydon 70
Good Deal and excellent customer service by Sergay@ Croydon whitgift centre

Resposta da The Perfume Shop - Croydon 70
The perfume shop inside Superdrug in Whitgift Centre is very helpful the staff puts through your order on the tills always with a smile. I allways use the same store. All the staff are just brilliant.

Resposta da The Perfume Shop - Croydon 70
Kriya was really helpful, gave me great service & advice and was very patient. What a great member of staff✨

Resposta da The Perfume Shop - Croydon 70
First of all, my delivery is fast. Second, it's packaged in a secure box. If I go to pick it up at the branch, I get a bunch of testers as a gift, which I really appreciate.❤️✌🏼🤌🏼🎀🎄

Resposta da The Perfume Shop - Croydon 70
I ya ve not recieved a purchase I ordered on the 25th October.I have had 2 phone calls to say they are sorting out a new delivery but never do.

Resposta da The Perfume Shop - Croydon 70
A wonderful experience shopping on site

Resposta da The Perfume Shop - Croydon 70
Hina was amazing. So helpful that I ended up coming back to the shop to purchase more perfume. She is helpful, pleasant, great advice and very very patient. Thank you Hina

Resposta da The Perfume Shop - Croydon 70
Today I visited my favourite perfume store at CR0 1UT in the Whitgift Centre, Croydon, and had such a wonderful experience. I was helped by Kriya, who was incredibly kind, cheerful, and helpful throughout my visit. Her warm smile and friendly attitude made the experience even more enjoyable.
I also want to highlight the store’s manager, who clearly leads by example – very customer-focused and committed to delivering great service.
This store never disappoints – from the wide selection of fragrances to the fantastic team. Highly recommended!

Resposta da The Perfume Shop - Croydon 70
Polite helpful staff

Resposta da The Perfume Shop - Croydon 70
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