Beth was so helpful in the Darlington store so polite and friendly, it makes it such a difference to your day and in most shops its losts nowadays. So who ever employed her needs a pat on the bac... Ver mais
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Localização
Alterar localizaçãoUnit 38, Cornmill Shopping Centre, Priestgate,, DL1 1NH DARLINGTON, GB
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Leia as opiniões dos outros
Sophie was an incredible help both times i've been in the store, despite me being incredibly indecisive and having a specific scent I like to stick to. Picking out options I hadn't even thought of bef... Ver mais
A empresa respondeu
Sophie! If I was still running a business I would be poaching this young lady. What an absolutely 100% switched on, multi tasking, friendly, considerate, attentive, patient, sales lady. Her product... Ver mais
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Sophie was absolutely delightful, helping us choose the perfect perfume for our niece’s birthday present. Inclusive of birthday wrapping meant the whole process was so easy; and with free samples inc... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 38, Cornmill Shopping Centre, Priestgate,, DL1 1NH, DARLINGTON, Reino Unido
4,8
Excelente
128 opiniões
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
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Friendly and professional
We just bought a few perfumes and Paula was super helpful in showing all the different scents. Really pleasant experience. Thank you
20 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great, helpful customer service
Went in to buy a new fragrance for my son’s birthday. Sophie who served me was really helpful, polite and took the time to give suggestions and lots of sample scent sticks to try. I came out happy with a purchase and at a really good bargain!
18 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume shop experience
I use the perfume shop quite a lot as I get good value when I order my perfume or my husband’s aftershave. Always competitive prices.
14 de novembro de 2025
Resposta da The Perfume Shop - Darlington 121
Hi,
Thank you for your lovely feedback. It's great to hear about your 5* experience.
The Perfume Shop
A joy to be served by excellent staff.
Visited the Perfume shop, Cornmill Centre, Darlington, on Sunday 30/11/25.
My wife wanted to buy some perfume for Christmas, but was unsure of makes, deals etc. The member of staff -Sophie- was outstanding. Showed us our options, sold us ‘up’… we spent more than we would have.. ( good sales technique ..!) was a joy to talk to, made the whole experience painless. In short, she was exceptional. A credit to the store. We will return….
30 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Fabulous service from Louise today
Fabulous service from Louise today. Thank you. X
30 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
The staff were exceptionally friendly…
The staff were exceptionally friendly and helpful at your Darlington store. Considering how busy they are its credit to them the way they all keep a smile on their face, well done girls.
29 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Darlington 121
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Resposta da The Perfume Shop - Darlington 121
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
I bought a perfume for my wife's…
I bought a perfume on-line for my wife's birthday, which arrived on the date advised. However, when my son took the delivery from the courier he told me to be careful as there was something rattling.
I carefully opened the box to find the chain and lid loose and when I tried to pish the lidvon the internal workings fell into the bottle.
I spoke to customer service via live chat and was advised to take the bottle back to the nearest shop, which is in Darlington. Although this is approx 15 miles away, I did that today (23rd November) only to find that they did not have a replacement. The assistant was, however, very helpful and agreed that the bottle was faulty with the neck of the bottle not straight and processed a refund for me.
I have since ordered a replacement, fir which I am keeping my fingers crossed comes in working order.
19 de novembro de 2025
Resposta da The Perfume Shop - Darlington 121
Hi,
We appreciate you sharing your experience. We're sorry the perfume arrived damaged and that the replacement wasn't available at the store. We're glad the assistant was helpful in processing the refund. We hope the replacement arrives in perfect condition.
The Perfume Shop
Fantastic service particularly Ann very…
Fantastic service particularly Ann very friendly I’ll definitely be back
15 de novembro de 2025
Resposta da The Perfume Shop - Darlington 121
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Great customer service and excellent…
Great customer service and excellent service by far
12 de novembro de 2025
Resposta da The Perfume Shop - Darlington 121
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Amazing customer service
Experience was flawless I was served by Jen who was extremely helpful when I was choosing a perfume I will 100% be returning
She gift wrapped it for me aswell perfectly
13 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Louise was able to narrow down the…
Louise was able to narrow down the perfume I wanted with a lot of patience with my description.
12 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Keep shining Sophie! 🌞 🌟
I went into the perfume shop to find a gift and I left understanding that the greatest gift was a member of staff called Sophie.
Thank you perfume shop ❤️
8 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hi,
Thanks for a lovely review. We appreciate your feedback.
The Perfume Shop.
Bethany was just a gem
Bethany was just a gem. Great experience
1 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Darlington 121
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Resposta da The Perfume Shop - Darlington 121
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
We visited Perfume Shop in Darlington…
We visited Perfume Shop in Darlington Cornmill.We were greeted by a lady called Ann . Ann was most helpful from going in to leaving nothing was to much trouble. On finishing our purchases we had them wrapped with messages on the ribbons . Our experience was 100% plus
18 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
I was serverved by ann she was lovely…
I was serverved by ann she was lovely and helped with all my query and explained everything and went beyond to help me
25 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Louise was most helpful would…
Louise was most helpful would definitely return
24 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Darlington 121
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
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