My Boss deodorant was not instock instore in Derby. However, this posed no problem as the helpful & pleasant assistant suggested a delivery to my home. It took only 24 hours, so well done everyone for... Ver mais
A empresa respondeu
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My Boss deodorant was not instock instore in Derby. However, this posed no problem as the helpful & pleasant assistant suggested a delivery to my home. It took only 24 hours, so well done everyone for... Ver mais
A empresa respondeu
Back again at my favourite perfume shop at all here in derby,, i come to serve from lovely beautiful lady nick,, always been chatty and accommodating.. what i love to come in here too.. very please to... Ver mais
A empresa respondeu
I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... Ver mais
A empresa respondeu
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hally and Robbie have been so helpful swift service and very friendly. Keep them🤭

Resposta da The Perfume Shop - Derbion Centre 370
Hayley in Derby store absolutely brilliant very kind and patient

Resposta da The Perfume Shop - Derbion Centre 370
Aisha was so friendly, helpful, and knowledgeable. She took the time to help me find the perfect fragrance. Her excellent customer service made the whole experience enjoyable. Thank you, Aisha I’ll definitely be back!

Resposta da The Perfume Shop - Derbion Centre 370
I was served by Robbie in store who was very pleasant and helpful. He was able to advise me so I got a really good deal and also gave me free samples and a scented candle! Very positive experience overall. Thank you, Robbie!

Resposta da The Perfume Shop - Derbion Centre 370

Resposta da The Perfume Shop - Derbion Centre 370
I had such a lovely experience in the perfume shop recently, being served by the amazing Georgia. She really helped me understand the scents and what would suit me, for day and evening time. I came away with 2 new perfumes that I am very excited to try and so glad I met Georgia today - she is asset to the perfume shop !! :)

Resposta da The Perfume Shop - Derbion Centre 370
Really appreciate Aishas help choosing my perfume. I was very indecisive and she went into detail of all of the perfumes I liked and I had a lovely experience! Customer service was great

Resposta da The Perfume Shop - Derbion Centre 370
Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is what you need when choosing a fragrance. Her knowledge of the perfumes is great especially if I’m unsure which ones to purchase.
Karra

Resposta da The Perfume Shop - Derbion Centre 370
I was served by Lynne today and she was very lovely and helpful! The customer service in this store is great, I will definitely be returning & recommending this store to my friends and family! :)

Resposta da The Perfume Shop - Derbion Centre 370
The ladies and Robbie are brilliant always look after you treat you with respect and anything you need help or advice with everytime they smash it!
Always a pleasure to go in 😊 x

Resposta da The Perfume Shop - Derbion Centre 370
I visited the perfume shop derby to make a purchase for a work colleague. I was greeted by a wonderful smiley lady named Hayley. She asked if I was ok and would I like any help, she asked who I was buying for, my budget and do I have a particular brand in mind. After answering her questions Hayley made numerous suggestions that matched my needs. Hayley clearly listened to everything I had said and her product knowledge is amazing. She offered to wrap the perfume and an additional service of a personalised ribbon. The experience from start to finish was amazing. I highly recommend visiting this store especially if Hayley is on hand to help. I truly hope the senior leadership team at the perfume shop see this and praise Hayley for her amazing service she delivers to your customers. She’s a true credit to your company.

Resposta da The Perfume Shop - Derbion Centre 370
Hayley, Lin and Paige were extremely helpful and welcoming!
Id never shop anywhere else again.

Resposta da The Perfume Shop - Derbion Centre 370
The staff were so helpful (Lynne , Paige and Hayley ) point me the the right direction could not do enough for me I will definitely return

Resposta da The Perfume Shop - Derbion Centre 370
Georgia made it a great experience with her exceptional customer service.

Resposta da The Perfume Shop - Derbion Centre 370
Amazing experience 100% would recommend coming here been served by lynn amazing customer service

Resposta da The Perfume Shop - Derbion Centre 370
Really lovely reception. I met Aisha and she was really lovely. She took her time with me. Making sure I was able to perceive the different perfumes I had interest in which made my decision seamless. Really beautiful customer service.
Also, I was gifted a diffuser and lots of sample perfumes. Such a great experience.

Resposta da The Perfume Shop - Derbion Centre 370
Lynn from derby store was amazing..
Loved my gift wrapping idea..

Resposta da The Perfume Shop - Derbion Centre 370
Amazing friendly service and very helpful.

Resposta da The Perfume Shop - Derbion Centre 370
The best experience - i am so indecisive and Nick was so patient and helpful, letting me spray loads of the perfumes and stood with me helping me decide what smelt the nicest! Very lovely and friendly staff - I will definitely be back!!

Resposta da The Perfume Shop - Derbion Centre 370
Lovely prices with lovely customer service, it can’t get better than that 😁

Resposta da The Perfume Shop - Derbion Centre 370
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.