I can always get my favourite perfume at an amazing price. Prompt customer service. Thank you
A empresa respondeu
Localização
Alterar localizaçãoSU229, Level 2, South Mall, Westfield, DE1 2PQ DERBY, GB
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Leia as opiniões dos outros
Sabrina and Sam have exceptional service. I went in with a oddly specific request but not knowing exactly what I wanted, more of a mood and they found the exact thing but it was way out of my price ra... Ver mais
A empresa respondeu
Delivery was very quick and loved the items its just packaging wasn't enough sealed and left me worried about the items inside
A empresa respondeu
Thank you Sabrina for giving me the best customer experience at the Derbion store today. Had issues with setting up my Klarna payment and she was patient putting me through the whole process. Made me... Ver mais
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Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
SU229, Level 2, South Mall, Westfield, DE1 2PQ, DERBY, Reino Unido
4,9
Excelente
192 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautifully gift wrapped and brilliant…
Beautifully gift wrapped and brilliant customer service
17 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Fabulous Hayley very helpful will be…
Fabulous Hayley very helpful will be back
12 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Tracey and Hayley have been amazing…
Tracey and Hayley have been amazing today helping me out choosing a perfume. Very good customer experience. ☺️☺️
11 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
A review for Holly
A review for Holly. Thank you to Holly for helping f me choose my perfume today and thank you for the samples. You were very kind. Thank you again.
10 de janeiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Review for Holly at the Derby store…
Review for Holly at the Derby store Level Two
I wanted to take a moment to express my gratitude for Holly's exceptional customer service during our visit to the store today. My daughter and I were on a quest for perfume, and Holly was incredibly helpful. She recommended the Good Girl perfume, and I initially planned to buy a large bottle. Holly wasn't pushy at all, which I truly appreciated.
When my daughter expressed interest in a smaller bottle due to the price, Holly kindly offered us a fantastic deal on the larger bottle. Her kindness and outstanding customer service truly stood out. Holly was friendly and took the time to engage with both me and my daughter, making our shopping experience enjoyable.
Thanks to her excellent service, I ended up purchasing two bottles instead of just one! She also provided us with some lovely samples, which we are excited to try. We love shopping at our favorite store, and Holly made this visit even more special.
Thank you, Holly, for being you! Your customer service is the best I've ever experienced, and we look forward to returning soon!
Gemma x
10 de janeiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Excellent Customer Service in Derby
Visited The Perfume Shop, Upper Level in the Derbion ,Derby today and my husband purchased some Miss Dior Eau de Parfum as a birthday gift for me…Hayley & her colleague were extremely helpful, patient & friendly and certainly know their stock & products. Excellent customer service,Well done! Will definitely visit again
9 de dezembro de 2024
Opinião espontânea
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