I can always get my favourite perfume at an amazing price. Prompt customer service. Thank you
A empresa respondeu
Localização
Alterar localizaçãoSU229, Level 2, South Mall, Westfield, DE1 2PQ DERBY, GB
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Leia as opiniões dos outros
Sabrina and Sam have exceptional service. I went in with a oddly specific request but not knowing exactly what I wanted, more of a mood and they found the exact thing but it was way out of my price ra... Ver mais
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Delivery was very quick and loved the items its just packaging wasn't enough sealed and left me worried about the items inside
A empresa respondeu
Thank you Sabrina for giving me the best customer experience at the Derbion store today. Had issues with setting up my Klarna payment and she was patient putting me through the whole process. Made me... Ver mais
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Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
SU229, Level 2, South Mall, Westfield, DE1 2PQ, DERBY, Reino Unido
4,9
Excelente
192 opiniões
Pede aos clientes que escrevam opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff was amazing very helpful…
The staff was amazing very helpful excellent customer service specially Carla at level 2 intu derby.
18 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
Perfect!
Fabulous store ( upstairs derbion) Carla was amazing and the ribbon on the gift wrap is such a good idea and easy to do!!
18 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your kind words and thank you for shopping with us.
The Perfume Shop
The Perfume Shop Derby Level 2
We visited the Derby Level branch as a few weeks ago as my husband was looking for a new aftershave. He described what he was looking for and the assistants made several suggestions. He found exactly what he was looking for. The attentiveness of the assistants, the general ambience in the shop made this a fun experience and we would not hesitate to go back in the future. Thank you for an enjoyable time.
22 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
I am so pleased to hear of your experience and thank you so much for shopping with The Perfume Shop. We appreciate you.
The Perfume Shop
Great service
Great service. Amazing help getting what we needed with our budget. Tracy was great 👍
16 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
Tracy and the other lady were great
Tracy and the other lady were great
16 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Went in to get a gift for my mother
Went in to get a gift for my mother and Diane was incredibly helpful in helping me choose what scent to get her very pleased with the service
16 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review! We appreciate you and thank you for shopping with us.
The Perfume Shop
I went into the shop looking for a…
I went into the shop looking for a Pacific perfume and the lady named Holly behind the counter was very helpful which made my purchase alot more easier i fount her very easy to talk to she listened well as i described the perfume i was after and she was very knowledgeable about all the different types of perfumes in the shop ! :)
9 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Had a great experience here with holly
Had a great experience here with holly.
Knew exactly what I was looking for and made me want to visit again. Couldn’t recommend any more. 10/10 service
10 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Paige was really nice and great service
Paige was really nice and great service
12 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Great staff members
Great staff members, especially holly, lovely and kind and very helpful
4 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Lovely woman named holly
Lovely woman named holly
Helped me
Amazing customer support
Will be coming again
14 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
I met the nicest attendants Page and…
I met the nicest attendants Page and Holy. I had a good experience
14 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
I was served by Paige
I was served by Paige, excellent customer service :)
14 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Very good service customer service…
Very good service customer service from Holly.
14 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great staff and knowledgeable
Great staff, lots of knowledge of products. Ended up spending more than I intended. Very helpful when you don’t know what you want to buy. Will be buying here again.
13 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great service and very helpful
Great service and very helpful. Many thanks to Diane.
14 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great service today from Holly
Great service today from Holly, very knowledgeable and friendly. Thanks ☺️
13 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Resposta da The Perfume Shop - Derby 345
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
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