The Perfume Shop - Dunfermline 193 Opiniões 

87
•
TrustScore: 5 em 5

4,9

Unit 15a, Kingsgate Centre, KY12 7QU DUNFERMLINE, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Macy was very kind and helped me and lots of my friends and we are younger so you would expect trouble but she wasn’t rude or anything like that and was a brilliant help thank you macy

A empresa respondeu

Classificada 5 em 5 estrelas

I popped into the Dunfermline shop undecided on which perfume I wanted. John the staff member was exceptionally helpful and his knowledge of each perfume was unbelievable. He even wrote the name... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aft... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Staff where very helpful and did everything they could to help. Very efficient too.

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. também em
  3. Fornecedor de cosméticos e perfumes
  4. Fornecedor de fragrâncias e aromas
  5. Fornecedor de produtos de beleza
  6. Loja de cosméticos
  7. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • Unit 15a, Kingsgate Centre, KY12 7QU, DUNFERMLINE, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

87 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(87)

35 543 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A happy braw smelling couple

Debbie was very catering to us, she asked the right questions to narrow down the perfume my wife was looking for (YSL cherry crush) absolute wow! Also she made us aware of the offers so I got something for myself 50% off so Win win. Great customer service and just a nice friendly chat made all the difference. Thanks Debbie

30 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Visited Dunfermline store on Sunday…

Visited Dunfermline store on Sunday looking for prices for a gents fragrance, served by Claire who give all prices and size available, I mentioned to my husband that I could not see my fragrance and Claire asked which one I was looking for , she informed me she did have it and size available- great service from start to finish, I didn’t feel rushed and Claire had great product knowledge

26 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

barry

great experience in Dunfermline store from claire as always, john has great product knowledge, always a great experience in that store.

26 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Claire was very friendly and helpful

Claire was very friendly and helpful, before I purchased my product she was more than happy to let me smell it first, recommending the fragrance for the summer months as it smells fresh and has subtle tones.

25 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Claire provided excellent customer…

Claire provided excellent customer service—she was friendly, attentive, and took the time to understand what I was looking for. Her recommendations were spot on, and she made the whole experience enjoyable and stress-free. I left with the perfect fragrance thanks to her help. ✨

23 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Claire was great and very helpful

Claire was great and very helpful, will be back

3 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Easter gift

I bought a perfume for my husband and must say Claire was really helpful, friendly and knowledgeable, an outstanding customer service! 5 stars from me and definitely will be back, thank you 😊

3 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Best service

Been in a few times before but the best experience I had today was with Claire so helpful so knowledgeable and I’m very picky with my scents but she was very patient and very informative definitely will be coming back into store rather than buying online.

29 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Claire was perfect took the time to…

Claire was perfect took the time to help me pick a new perfume.

25 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Claire was very helpful and friendly

Claire was very helpful and friendly. We tried multiple testers until we found the right scents to choose between. Great customer service

22 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I was served by Claire who was…

I was served by Claire who was amazingly helpful and had taken the time to go through many different scents and other me to find the perfect one.

18 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent service as usual ! Friendly & personal !

Excellent service as usual , with Claire at Perfume Shop in Dunfermline !

17 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

John

John, in the shop could not be more helpful when choosing the product, in fact he recommended that we buy a bigger size as it worked out cheaper. A credit to the shop and the company.

9 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Smells very nice as described

Smells very nice as described. Delivered on time. Great offer

27 de fevereiro de 2026
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Always a very pleasant experience…

Always a very pleasant experience shopping here. The staff are always so friendly and always take the time to listen to my needs. I won’t shop anywhere else when I buy perfume!

5 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent

Great wee shop. John was super helpful as I was buying a gift and wasn’t sure what to pick!

13 de janeiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great service

Great service, site is easy to negotiate. Pleased with delivery

5 de fevereiro de 2026
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Absolutely great staff member

Absolutely great staff member. She is an asset to your company.
Very informative, and a genuinely happy person who for the short time we spoke, got on very well.

12 de dezembro de 2025
logótipo da The Perfume Shop - Dunfermline 193

Resposta da The Perfume Shop - Dunfermline 193

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

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