Amazing staff - zoe and minha that helped me pick gifts so quickly- they were so sweet and so helpful. They know exactly which scents to suggest basis my preference! Look forward to being back herebb... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
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Leia as opiniões dos outros
We had such a lovely experience. All the staff were incredibly friendly and welcoming, and the customer service was excellent from start to finish. Everyone was patient, attentive and took the tim... Ver mais
A empresa respondeu
Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Ver mais
A empresa respondeu
I had such a lovely experience at the perfume shop, and I especially want to mention Cara! She was absolutely amazing, so friendly, helpful, and knowledgeable, and she made the whole experience feel r... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Reino Unido
5,0
Excelente
324 opiniões
Pede aos clientes que escrevam opiniões
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Excellent service
Excellent service
Staff amazing
Callie service us and she was wonderful she made it so easy lots of knowledge on all the perfumes 5 stars 🌟 found out it was my birthday and made me feel so special. Always be back as one of my favourite shops.
28 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good collection of luxury global…
Very good collection of luxury global brands. Staff is very friendly and knowledgeable. Thanks to Zoe , she helped me to choose a good Prada perfume for my brother. Love from India.
27 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
great service really good highly…
great service really good highly recommend
27 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
It was great
It was great, Eman thank you so much for the help!
26 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was looking for a new perfume scent…
I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great job
26 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great effort taken by Lucy to find a…
Great effort taken by Lucy to find a suitable scent for me.
25 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Made to feel Very welcome upon entering…
Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly recommend
25 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Matthew is champ
Matthew was very knowledgeable and helpful. He went over and above the call of duty to get the right scent for me. Well done Matthew. I will come back again. Nate
23 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staff are so nice
The staff are so nice
Kush was such a nice lady she helped us so much and she was really understanding she made us feel comfortable
24 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
AMAZING SERVICE!!
When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up buying more than expected! Definitely recommend visiting they have great perfumes and amazing customer service.
23 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great staff
Great experience Kush helped me with options based on my preference and have honest inputs ✨
22 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Callie C3 was very nice in customer…
Callie C3 was very nice in customer service. Gave us a lot of tips and recommend very nice perfumes to us. My mrs was pleased with her help. Thank you
22 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Eman was great and helped to find the…
Eman was great and helped to find the right fragrance based on what I usually like. Amazing customer service.
21 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
amazing customer service
I was served by a woman called Kush, lovely customer service and very helpful with the signing up of the rewards card :)
21 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kush was very helpful and had great…
Kush was very helpful and had great knowledge
21 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Zaheen is a perfect staff helped me…
Zaheen is a perfect staff helped me find the best recommendation of perfumes and guided me step by step of each perfume i really loved it. Coming back soon
20 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jamie was very nice
Jamie was very nice. Swift and efficient service. I asked for suggestions and she did great.
19 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service
Amazing service! Lucy was so patient and helped me find my perfect scent.
18 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Kush and Lucy were lovely and super…
Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)
18 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We had a great experience
We had a great experience. Service was excellent. Staff ,her name is Cara was very friendly, professional and very helpful.
17 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Edinburgh St James 360
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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