I visited this store today and was served by Samra who was extremely helpful and gave me 1st class service. I purchased perfume for my mums birthday and Samra even arranged that it was sent direct t... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 20b, Kinnaird Park, EH15 3RD FORT KINNAIRD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The employee Emma was being beyond nice and very welcoming. She helped purchased three perfumes for gifts for people and the overall experience was lovely.
A empresa respondeu
Good nice customer service
A empresa respondeu
Ohh my God best experience ever. It was an absolute pleasure to be served by Amy who eas patient and very knowledgeable on perfumes her colleague Samra was an absolute perfume guru and she went out of... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 20b, Kinnaird Park, EH15 3RD, FORT KINNAIRD, Reino Unido
4,8
Excelente
76 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you,Samra!…
Very pleased with how we were served by SAMRA, she helped us order a perfume that was not in stock in the store, she had a smile on her face even though it was late and she was probably tired! Thank you Samra for your positive energy!
1 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Fort Kinnaird 181
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Thanks to Harjeet and Ali for all the…
Thanks to Harjeet and Ali for all the help choosing my fragrances!
28 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Best place love this place 😍😍 to buy perfumes
Best place to buy perfumes
Reasonable prices ❤️❤️❤️
25 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
The customer service was really…
The customer service was really great.The staff especially Samra was very patient in helping to select the right scent for me
24 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Was served by Marnie
Was served by Marnie, she was very helpful helping me to choose a perfume, such a pleasant employee with great customer service!!
18 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
The staff were lovely and very helpful…
The staff were lovely and very helpful in ordering my perfume
10 de abril de 2025
Resposta da The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Excellent experience i love the perfume…
Excellent experience i love the perfume shop great offers get more for your money and great deals. Excellent customer experience very helpful.
21 de março de 2025
Resposta da The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your amazing review! We're so happy to hear that you had a great experience with us. We're always striving to provide the best possible customer service and value for money, so we truly appreciate your kind words.
Best wishes,
Jasmyn
Excellent Service@The Perfume Shop
The staff at the Perfume Shop at Fort Kinnaird Park are extremely kind and knowledgeable. In particular Samra - was very helpful and patient as I decided what perfume to buy, allowing me to try different scents. The extra mile made me very happy. I said in the shop ‘ best shopping experience I have had in a very long time’. I will definitely be back. Thank you. C Robertson
24 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Fort Kinnaird 181
Hello,
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you had such a wonderful shopping experience at our Fort Kinnaird Park location, especially with Samra's help. It's fantastic to know that her patience and knowledge made your perfume selection enjoyable. We strive to provide exceptional customer service, and it's heart-warming to hear that we achieved that for you. We look forward to welcoming you back to our store soon.
Kind regards,
Jasmyn
Staff were excellent and very helpful
29 de janeiro de 2025
Resposta da The Perfume Shop - Fort Kinnaird 181
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
The assistant in the store was very…
The assistant in the store was very knowledgeable and helpful
17 de dezembro de 2024
Was easy process to order and pay
Was easy process to order and pay, also I like how yuu have a choice to ither get it delivered or yuu can pick it up. Course I stay in the Scottish Borders and the closest perfume shop is in Edinburgh. About an hour away from me to i had is delivered. Delivery was soo fast aswell. Thankyuu very much. My mum and sisters are going to love there perfume❤️
29 de novembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.