Amazing service, saffron was very kind, took her time with helping us very greatful and would come again
A empresa respondeu
Localização
Alterar localizaçãoUnit 18, The Marlowes Centre, HP1 1DX HEMEL HEMPSTEAD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Popped into The Perfume Shop today to find a new everyday perfume. Was greeted and very quickly served by Korinn. Absolutely wonderful service, super friendly knowledgable and I didn’t feel rushed or... Ver mais
A empresa respondeu
I came in with one scent in mind. Not too sure, but Freya and her lovely colleague (I forgot to ask their name) were wonderful, they showed expert knowledge on smells, and what would suit me for my... Ver mais
A empresa respondeu
Jasmine was really really helpful! I’d never bought a nice fragrance before (couldn’t tell you the difference between men’s and women’s perfumes, just to give you an idea) but she was so warm and frie... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informações de contacto
Unit 18, The Marlowes Centre, HP1 1DX, HEMEL HEMPSTEAD, Reino Unido
4,9
Excelente
102 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant customer service
Jasmine was amazing. She helped me select the perfect fragrance. Amazing and friendly customer service. I’ll go back for sure!
8 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the Hemel shop
Visited the Hemel shop. Had no idea what I wanted and spoke to the two lovely ladies who found me the perfect fragrance rapidly. Thank you
18 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic friendly staff and loads of…
Fantastic friendly staff and loads of choice. Thank you Freya you were really helpful choosing defence for my partner and daughter.
13 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff welcoming and friendly great…
Staff welcoming and friendly great service highly recommended
13 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Freya was really great and helped me…
Freya was really great and helped me get the fragrance I wanted! A credit to the store!
13 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Freya at Hamel fantastic service very…
Freya at Hamel fantastic service very helpful when choosing a new perfume thank you
13 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a wonderful experience at the…
I had a wonderful experience at the perfume shop, and I especially want to thank Freya for her outstanding service. She was friendly, knowledgeable, and took the time to understand exactly what I was looking for. Her recommendations were thoughtful and perfectly matched my preferences.
13 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
lovely customer service and very…
lovely customer service and very friendly
13 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful staff
Very helpful staff, always pleasant and give advice.
This is one of the reasons l go back to the shop.
They deserve to be praised just wish l could remember the sales assistants name.
5 de fevereiro de 2026
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service. Needed to order perfume which was out of stock in store. Sales assistant was extremely helpful in arranging order and had it delivered to my home. Easy ordering and quick delivery.
2 de fevereiro de 2026
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the Hemel Hempstead store…
I visited the Hemel Hempstead store today looking to buy a gift for my mothers birthday. I was served by Janine, who went above and beyond to help me find just what I needed! She then wrapped it up to make it the perfect gift! Such amazing service and friendly atmosphere! Keep up the good work!
7 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It’s a lovely shop with good staff
It’s a lovely shop with good staff. My son gave me a voucher for the perfume Hypnose and when I visited the shop in The Marlowes found it was discounted again. The perfume was sent to my home as they were out of stock and that was free! Excellent!
8 de janeiro de 2026
Resposta da The Perfume Shop - Hemel Hempstead 298
Hello,
We're happy you found our shop lovely and the team helpful. It's great to hear you were able to redeem your voucher and that the delivery service worked well for you. Thanks for your positive feedback!
Kind regards,
Jasmyn
The Perfume Shop
I went in store every single time I…
I went in store every single time I really like the customer service . I went today and jasmine really help me to find an perfume set witch was so good and I really like her every single time I go there she always help me such a cute smile on her face 😍thank you .i hope I write your name correctly 😀
3 de janeiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Great service and very prompt delivery…
Great service and very prompt delivery at a very busy time of year
18 de dezembro de 2025
Resposta da The Perfume Shop - Hemel Hempstead 298
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
I went to Hemel Hempstead The perfume…
I went to Hemel Hempstead The perfume shop the lady named Janine was so kind and very good at customer dealing keep it up Janine❤️❤️
21 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Janine in the Hemel branch was super…
Janine in the Hemel branch was super helpful and smiley she has been helping me use a voucher which I have been struggling online with for months what amazing customer service
10 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
I had a wonderful experience Corine at…
I had a wonderful experience Corine at the Hemel Hempstead branch. She went above and beyond to help with my purchase.
7 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you for your feedback on your recent shop with us. We appreciate you and hope to hear from you again soon.
Kind regards,
Sharain - The Perfume Shop
Amazing service today I received didn’t…
Amazing service today I received didn’t get the two lovely woman who help me out but they where amazing and friendly I would 100% recommend going here
4 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
The staff were brilliant
The staff were patient, especially while being very indecisive. Gave good judgement and feedback from the perfumes. I’m not someone who goes and buys perfumes but 100% recommend
31 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Amazing service
Came into the Hemel store today and spoke to corin and after a chat regarding my preferences corin recommended various scents to suit my preference after a lovely chat I brought a bottle of Hugo boss the scent and I couldn't be happier 10/10 for service very friendly and welcoming
31 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Hemel Hempstead 298
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
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