Came in to find something totally new for my wedding day Niki went above and beyond to show us all available scents till we both found one we loved.
A empresa respondeu
Localização
Alterar localizaçãoc/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... Ver mais
A empresa respondeu
I visited the store today and they was a lovely lady called Anika and she was serving another customer. She explained that she would not be very long. She had amazing customer service. She looked ever... Ver mais
A empresa respondeu
We were served by Niki today. She was an amazing help. Very educated on the perfumes. I didnt feel pressured into buying, although i did purchase. Wonderful.
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, Reino Unido
4,9
Excelente
241 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Came in to find something totally new…
Came in to find something totally new for my wedding day Niki went above and beyond to show us all available scents till we both found one we loved.
11 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Extremely helpful
Extremely helpful, fantastic support and very friendly! Nicky
11 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was worried about the perfume to…
I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . Thank you guys !
1 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing staff
I visited the store today and they was a lovely lady called Anika and she was serving another customer. She explained that she would not be very long. She had amazing customer service. She looked everywhere for the right perfume.
30 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Experience was great
Experience was great. Anika helped me alot in choosing the perfume. She was so nice to me
29 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Manual is a lovely man helped me pick…
Manual is a lovely man helped me pick out my perfume fantastic from Middlesbrough
26 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came into buy a Fathers Day gift
Came into buy a Fathers Day gift, the person working there called Emmanuel was extremely helpful, polite, kind and was great at recommending products. Great Staff!!
21 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Super friendly staff
Super friendly staff. Maddison was a great help, thank you! ☺️
20 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niki was very helpful and professional
Niki was very helpful and professional, patient with us. Took our time but she served us great. Had an amazing experience.
20 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We were served by Niki today
We were served by Niki today. She was an amazing help. Very educated on the perfumes. I didnt feel pressured into buying, although i did purchase. Wonderful.
19 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service by Emmanuel
Amazing customer service by Emmanuel, very professional and had a big smile on .
14 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Incredible service from Maddison at the Middlesbrough store!
I visited the store to sample a few perfumes I had shortlisted on the app, and I had the absolute pleasure of being helped by Maddison. She was incredibly patient and helpful, letting me sample all of my choices alongside several other fantastic recommendations without ever making me feel rushed.
When I mentioned I was purchasing these as gifts for my family back in India, she went completely above and beyond by tossing in some lovely extra gifts for them. Exceptional customer service like this is rare to find on the high street these days. Maddison is an absolute credit to the team, and I will definitely be returning. Highly recommend!
1 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emmanuel customer service is really…
Emmanuel customer service is really professional and helped me with the selection of the right perfume for me, I really appreciate his support.
31 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anika was absolutely amazing helped a…
Anika was absolutely amazing helped a lot 😁😁
25 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
the worker Emmanuel was welcoming and…
the worker Emmanuel was welcoming and help a lot and very polite
24 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emmanuel was very helpful and very…
Emmanuel was very helpful and very professional at the Middlesbrough branch.
Thank you for exceptional customer service.
Benjamin
22 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicki was really lovely and provided me…
Nicki was really lovely and provided me with everything I needed. Just a lovely atmosphere
22 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anika was a brilliant help
Anika was a brilliant help. Sorted everything I needed with a smile. Brilliant service
15 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service Niki 💕
15 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.