Exceptional customer service from 2 lovely ladies Mimi and Lukeisha. I was struggling to find some gifts and they both went above and beyond! Could not recommend this branch enough and I most definite... Ver mais
A empresa respondeu
Unit 122 Swindon Outlet Village Kemble Drive, SN2 2DY Swindon, Wiltshire, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Exceptional customer service from 2 lovely ladies Mimi and Lukeisha. I was struggling to find some gifts and they both went above and beyond! Could not recommend this branch enough and I most definite... Ver mais
A empresa respondeu
Went to the perfume shop in swindon outlet where i got served by a polite girl. She said her name was grace. She made me feel very welcomed and helped me out when needed. Thank you for my jimmy choo.
A empresa respondeu
I was served by Mimi she was so patient with me as I was choosing a new fragrance for my wedding and couldn’t for the life of me make my mind up. She had great knowledge on some of the perfumes I was... Ver mais
A empresa respondeu
Great service at this store. Couldn't make my mind up and Levi was awesome with suggestions and narrowed it down to just what I wanted. Really good sale on at the moment and got a 200ml Boss Bottled N... Ver mais
A empresa respondeu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 122 Swindon Outlet Village Kemble Drive, SN2 2DY, Swindon, Wiltshire, Reino Unido
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Went to the perfume shop in swindon outlet where i got served by a polite girl. She said her name was grace. She made me feel very welcomed and helped me out when needed. Thank you for my jimmy choo.

Resposta da The Perfume Shop - MAG Swindon 377
Exceptional customer service from 2 lovely ladies Mimi and Lukeisha. I was struggling to find some gifts and they both went above and beyond! Could not recommend this branch enough and I most definitely will be coming back

Resposta da The Perfume Shop - MAG Swindon 377
Absolutely fantastic staff didn't know what to get my mum for mother's day great customer service
Thanks girls (Nick)

Resposta da The Perfume Shop - MAG Swindon 377
I was served by Mimi she was so patient with me as I was choosing a new fragrance for my wedding and couldn’t for the life of me make my mind up. She had great knowledge on some of the perfumes I was interested in and asked me loads of questions to get to know me and what I like. Great customer service will definitely come back to this store.

Resposta da The Perfume Shop - MAG Swindon 377

Resposta da The Perfume Shop - MAG Swindon 377
Really kind always there to help

Resposta da The Perfume Shop - MAG Swindon 377
Very helpful staff, extremely knowledgeable and friendly. Happy with my purchase.

Resposta da The Perfume Shop - MAG Swindon 377
My parcel was left outside, the tracking process wasn’t clear of what time it’s actually going to be delivered. I looked everywhere and I couldn’t see my parcel. Hence forth. I’m asking for a refund

Resposta da The Perfume Shop - MAG Swindon 377
Went in twice and both sales assistants were very knowledgeable and we had to order the cologne on the second visit. Was very easy and they helped us get what we needed. An overall very good experience

Resposta da The Perfume Shop - MAG Swindon 377
Excellent service. Into shop. Bought item. Delivered to home 3 days later. Even if the courier service just left it by the front door 😱

Resposta da The Perfume Shop - MAG Swindon 377
the staff in the store were helpful and considerate and because the item i required was not in stock it was emphasized that it would not cot me any more if i signed up to the newsletter and the item would be delivered to my door which is was within a few days

Resposta da The Perfume Shop - MAG Swindon 377
No gift bag after spending over £500 as advised this would happen ordering online.

Resposta da The Perfume Shop - MAG Swindon 377
Friendly and helpful staff, perfume delivered next day, really pleased with service

Resposta da The Perfume Shop - MAG Swindon 377
Very friendly and helpful staff, nothing too much trouble and certainly knew the stock.

Resposta da The Perfume Shop - MAG Swindon 377
Very helpful staff and helped with a delivery to my house and joined the membership.

Resposta da The Perfume Shop - MAG Swindon 377
Samm was such a great help to me in the shop her customer service is excellent and I am so happy how I was treated. She is a credit your brand and I would like you thank her. Best, Hamza.

Resposta da The Perfume Shop - MAG Swindon 377
Levi is a credit to the company, I came in on Friday to have a quick browse and left with so much knowledge and a few new additions to my collection. Fantastic service thanks Levi!

Resposta da The Perfume Shop - MAG Swindon 377
Went in to look for a new scent, without having any idea what I wanted, Levi helped and showed us many different smells and helped is so much, very friendly, kind and full of scent knowledge 10/10 service

Resposta da The Perfume Shop - MAG Swindon 377
Great experience and levi gave great amazing service thank you so much

Resposta da The Perfume Shop - MAG Swindon 377
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