Visited the Maidstone store today and can honestly say customer service still exists! Julie and Jackie took there time with us let us try multiple fragrances no pressure and was just a really great ex... Ver mais
A empresa respondeu
367 Dukes Walk, The Chequers Centre, ME15 6AS MAIDSTONE, GB
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Visited the Maidstone store today and can honestly say customer service still exists! Julie and Jackie took there time with us let us try multiple fragrances no pressure and was just a really great ex... Ver mais
A empresa respondeu
I wanted to purchase vegan perfume and had researched a few that I wanted to test. Julie helped me narrow down my list but also recommended some others I hadn't realised were vegan. She was very patie... Ver mais
A empresa respondeu
The item arrived on time but unfortunately the envelope was not stuck all the way down and the box inside was a little battered which was disappointing as it was a present.
A empresa respondeu
Bought some perfume here on Black Friday deals and the 2 assistants were so lovely and helpful one lady called Jackie and I think the other lady may have been Julie. they were so patient with me afte... Ver mais
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
367 Dukes Walk, The Chequers Centre, ME15 6AS, MAIDSTONE, Reino Unido
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Resposta da The Perfume Shop - Maidstone 40

Resposta da The Perfume Shop - Maidstone 40
The staffs are respectful.With my points I earned free things such as a hand lotion.I was also able to smell the perfume before buying it.I recommend this store.

Resposta da The Perfume Shop - Maidstone 40
Exceptional service as always at The Perfume Shop in Maidstone very accommodating , knowledgeable makes the in-store experience one to remember
Thank you
xx

Resposta da The Perfume Shop - Maidstone 40
Easy to select and pay online. Delivery was quicker than expected.

Resposta da The Perfume Shop - Maidstone 40

Resposta da The Perfume Shop - Maidstone 40
I visit this store regularly as the service is always fantastic! Thank you Julie for always being so polite and helpful! Will visit again soon!

Resposta da The Perfume Shop - Maidstone 40
Visited the Maidstone store today and can honestly say customer service still exists! Julie and Jackie took there time with us let us try multiple fragrances no pressure and was just a really great experience. We went away had a coffee, returned and bought exactly what we wanted and more! One of the reasons we came back was because of the customer service they were just the best thank you both for being such wonderful humans 🥰🥰🥰

Resposta da The Perfume Shop - Maidstone 40
I wanted to purchase vegan perfume and had researched a few that I wanted to test. Julie helped me narrow down my list but also recommended some others I hadn't realised were vegan. She was very patient and knowledgeable. This was a gift, so it took me awhile to chose. I would definitely shop there again.

Resposta da The Perfume Shop - Maidstone 40
The item arrived on time but unfortunately the envelope was not stuck all the way down and the box inside was a little battered which was disappointing as it was a present.

Resposta da The Perfume Shop - Maidstone 40
The staff were very helpful, found the item I was looking for.

Resposta da The Perfume Shop - Maidstone 40
The lady who served me was so polite and very helpful your company should be proud to call her your employee

Resposta da The Perfume Shop - Maidstone 40
The staff are always so pleasant and helpful.i love sampling new perfumes but I had to have my favourite sent to me through the post,this came the very next day.such service my go to shop.

Resposta da The Perfume Shop - Maidstone 40
Great customer service! Having struggled with ordering online, I rang the store. Julie offered help if I went into store & kindly put aside the perfume I required. When I arrived Jackie knew all about my call & served me giving help with our blue light card. She was so friendly & helpful. Julie then wrapped my perfume as it was a gift. It was beautifully wrapped too, I was so pleased! Both ladies couldn't have been more friendly or helpful if they'd tried! It makes such a change to have great customer service, which is sadly lacking nowadays! Thank you ladies, you are both a credit to your company!

Resposta da The Perfume Shop - Maidstone 40
The item arrive at the specified time in perfect condition
So friendly went in the shop with my brother and they were lovely and help my sister find the perfume she likes and went through loads of different options would recommend 🙂

Resposta da The Perfume Shop - Maidstone 40
Wonderful shop ,happy to help to customer,big choise of parfume with different size ,excellent quality.
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