Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... Ver mais
A empresa respondeu
We had a great experience at merry hill perfume shop. Myora was extremely helpful, kind and charismatic. She attentively helped us with our queries and showcased some new releases! We will definitely... Ver mais
A empresa respondeu
Amazing shopping experience with Mel and Julie. It’s my birthday and they ensured I felt special 🤍✨
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, Reino Unido
4,9
Excelente
108 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant service from a lovley…
Brilliant service from a lovley professional lady named joanne, helped pick a really nice aftershave for a 18th gift for our son. Will be returning to this particular store frequently for our fragrances in the future.
29 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Excellent service from Joanne very…
Excellent service from Joanne very helpful and explaining perfumes.
27 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
All the Ladies in the shop were very…
All the Ladies in the shop were very welcoming and helpful.
Very helpful with picking out something unique or just that thing you were looking for
21 de julho de 2025
Resposta da The Perfume Shop - Merry Hill 261
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Excellent customer service from the…
Excellent customer service from the perfume shop especially Karen .
15 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Called into the upper store in merry…
Called into the upper store in merry hill on Saturday and was greeted by a lovely helpful lady whose name was Steph. She was very customer friendly and nothing as too much trouble. Fabulous experience and I will return
12 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Helen Sarah Sophia were extremely…
Helen Sarah Sophia were extremely helpful. Nothing was too much trouble. Considering the heat they all had big smiles on their faces, thank you ladies!
11 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Sarah
We were well looked after by Abby today in Merry Hill store.
Very professional, helpful and patient.
Gift wrapped our purchase and was very personable.
Will definitely come back to this store.
Thank you Abby
6 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Abby was amazing
Abby was amazing, she is very knowledgable and gave us lots of time to pick the right fragrance.
A really lovely girl, professional and her customer service is outstanding!! Thank you Abby!!
6 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!
Kind regards,
Sharain
The Perfume Shop Team
Mira was absolutely brilliant her…
Mira was absolutely brilliant her customer service was brilliant she went above and beyond. Thank you.
22 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Abby was fantastic spoke to us like…
Abby was fantastic spoke to us like humans was an absolute diamond definitely a credit to the team
22 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Thank you so much for your review!
The Perfume Shop.
Everything was wery good
10 de junho de 2025
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thank you for your 5* review. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop
Abbey was really helpful.
Abbey was really helpful.
Customer service was excellent a credit to the company
20 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Great service,Abby was pleasant and…
Great service,Abby was pleasant and really helpful in helping me make a purchase!
20 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
very good service from all staff…
very good service from all staff especially joanne showing me lots of different fragrances and best deals to get
18 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Super staff.
The staff were exceptionally helpful and efficient and I couldn't have asked for better service. They were a credit to your organisation.
3 de junho de 2025
Resposta da The Perfume Shop - Merry Hill 261
Thank you for your kind words!
The Perfume Shop
Fantastic service from Mel and Sarah.
Fantastic service from Mel and Sarah.
Thank you
14 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Joanne was absolutely fantastic giving…
Joanne was absolutely fantastic giving me the right advice choosing my perfume has it was something I don’t usually do tbh, I was really happy with the service I received thank you Jo
8 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Thank you very much to the three
Thank you very much to the three
Lovely young ladies who was very helpful. I will for sure be shopping here again
7 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
Joanne was amazing
Joanne was amazing great knowledge and customer service thank you so much
6 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Merry Hill 261
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
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