Friendly, approachable and helpful member of staff, apologised for being busy and me having to wait for service but kept me informed of my position and didn't leave me hanging around. Provided me with... Ver mais
Localização
Alterar localizaçãoUnit L67, Merry Hill, Brierley Hill, West Midlands, DY5 1SW MERRY HILL, GB
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Leia as opiniões dos outros
We had a wonderful shop picking out our wedding perfume thanks to Sara Craddock 😊 it means a lot when someone takes an interest in your world and is keen to help you find the best choice for the day!... Ver mais
A empresa respondeu
Cathy at the merry hill store, has made my little boys day with being so patient and understanding. He wanted to pick his dads birthday present but has never smelt any aftershave before. She was so gi... Ver mais
A empresa respondeu
The Customer service delivered by Kathy was excellent! She knew exactly what we were looking for. Wide diverse range of products which are competitively priced and great value and quality.
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit L67, Merry Hill, Brierley Hill, West Midlands, DY5 1SW, MERRY HILL, Reino Unido
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My server Sara Craddock went above and…
My server Sara Craddock went above and beyond to find my perfect fragrance that suited me, she’s a credit to the company and you’re very lucky to have someone so outstanding.

Resposta da The Perfume Shop - Merry Hill 38
Amazing customer service in store…
Amazing customer service in store today!! Nat and Sara went above and beyond to help us with getting the right perfume for our 18 year old Niece! Thank you so much.

Resposta da The Perfume Shop - Merry Hill 38
Libby at merry hill was fantastic
Libby at merry hill was fantastic, really knew the smells and was very attentive!!

Resposta da The Perfume Shop - Merry Hill 38
The amazing staff in my Merry Hill…
The amazing staff in my Merry Hill branch are always so friendly, professional and put customer's needs first and foremost.
It's always nice to see that they show an interest in you as a person and I always leave feeling happy.
YNWA

Resposta da The Perfume Shop - Merry Hill 38
Lovely experience and Kind workers!
Me and my brother came in to choose a perfume for our grandmother and wasn't entirely sure what to get, fortunately Natalie and Sarah were very helpful and recommended us some perfumes to choose. They were very lovely, kind, helpful and wonderful women. Would definitely go again!

Resposta da The Perfume Shop - Merry Hill 38
Millie and Nat were amazing and helped…
Millie and Nat were amazing and helped me sort the perfect perfume

Resposta da The Perfume Shop - Merry Hill 38

Resposta da The Perfume Shop - Merry Hill 38
Kathy and millie both know their stuff
Kathy and millie both know their stuff! Extremely helpful and kind. Excellent customer service

Resposta da The Perfume Shop - Merry Hill 38
Great staff, great support.
The staff there were lovely and happy to help, i can't fault the lady who served me.

Resposta da The Perfume Shop - Merry Hill 38
We were served today by a lovely lady…
We were served today by a lovely lady called Sara who helped me find perfume for my mom and wrapped it up for us perfectly! She also told me about travel o’s which was the perfect way for me to try out a perfume that I’ve heard amazing reviews about! Absolutely great service and would definitely come back and the staff were friendly too.

Resposta da The Perfume Shop - Merry Hill 38
I couldn't decide which fragrance to…
I couldn't decide which fragrance to buy . Chrissie was very knowledgeable and recommended some beautiful fragrances. She was kind and polite. I came away with the perfect fragrance thank you.

Resposta da The Perfume Shop - Merry Hill 38
Chrissy from the merry hill store was…
Chrissy from the merry hill store was informed with all the perfumes, she recommended a selection!! And I was spoiled for choice !! Thank you ☺️

Resposta da The Perfume Shop - Merry Hill 38
Wonderful service from Natalie
Wonderful service from Natalie. Could not have been better!

Resposta da The Perfume Shop - Merry Hill 38
Excellent service and attention from…
Excellent service and attention from Ashleigh as always x

Resposta da The Perfume Shop - Merry Hill 38
My husband and I came in here to look…
My husband and I came in here to look at an aftershave and left with two samples. 1 for me and 1 for him. Natalie displayed perfect customer service and it was such a pleasure to interact with her. I would highly recommend purchasing fragrances from this shop and I hope you get the pleasure of having Natalie as your fragrance expert! ⭐️⭐️⭐️⭐️⭐️

Resposta da The Perfume Shop - Merry Hill 38
We visited the Merry Hill 1 shop and…
We visited the Merry Hill 1 shop and had the absolute pleasure of being supported with our purchases by Libby and Meg. Great employees, great people and fabulous customer service 👍 They even entertained my 1 year old and gave her a sticker! Thank you both for being amazing!!! @manager, they need a raise!

Resposta da The Perfume Shop - Merry Hill 38
Great experience
Libby was really welcoming and keen to help me find the right fragrance. She let me take my time with all the products and encouraged me to sign up for a membership card which I’m planning on using again and again. A very friendly shop thank you.

Resposta da The Perfume Shop - Merry Hill 38
Today I was shopping at the perfume…
Today I was shopping at the perfume shop and the merry hill branch and the ladies Natalie and Ashley served me. They were welcoming and very helpful I couldn’t ask for better service. Natalie wrapped my gift so beautifully I left smiling from ear to ear thank you ladies!

Resposta da The Perfume Shop - Merry Hill 38
I had such a lovely experience with…
I had such a lovely experience with Millie! She was incredibly patient, kind, and genuinely helpful throughout she took the time to answer all my questions with a smile and made me feel comfortable Millie also gave me amazing recommendations, including a beautiful perfume I ended up loving her customer service was top tier you can tell she really cares. Thank you so much, Millie!

Resposta da The Perfume Shop - Merry Hill 38
Great place to shop
I love shopping in the perfume
Shop and it’s great when u get discounts online.

Resposta da The Perfume Shop - Merry Hill 38
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