The Perfume Shop - Metro 69 Opiniões 

40
TrustScore: 4.5 em 5

4,7

Unit 1.30, The Galleria, Metrocentre, NE11 9YP GATESHEAD, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Megan was absolutely lovely with sorting all of my requests. Stunning customer service and an absolute gem. She was able to help with all my queries about the products and provided the best customer s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Olivia from the perfume shop branch at Metro Center in Gateshead was really helpful and I had a great experience with her

A empresa respondeu

Classificada 5 em 5 estrelas

I had a wonderful experience today thanks to Sharlin and Christine. They were incredibly kind, professional, and attentive, making me feel truly welcome. Their excellent service and thoughtful gifts m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Walked in not knowing exactly what I fancied fragrance wise and Sharon was really fantastic. She spent about 15 minutes running me through so many different fragrances helping me narrow down exactly w... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • Unit 1.30, The Galleria, Metrocentre, NE11 9YP, GATESHEAD, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

40 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(40)

34 115 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Shazza and Megan

The two girls Shazza and Megan were the best. If you have never been I would advise you to go. Extremely friendly and helpful and full of fun. I will be going back.

14 de agosto de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thanks for your review. We appreciate you and thanks for choosing us to shop with.

The Perfume Shop

Classificada 5 em 5 estrelas

What can I say

What can I say? The girls Christie, Stephanie and Megan were brilliant. They made me smell every scent in the store including ones in and out of stock untill the one I like was found. It wasn't in stock so they even ordered it to be delivered to my home! How good is that!

12 de agosto de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.

The Perfume Shop

Classificada 5 em 5 estrelas

Great Stuff and Professional Staff - BELLA

Bella has been so gracious in helping us decide which perfume suits best for a present and made our purchase an easy peasy experience. She’s been very patient while I asked a lot of perfume to try. Definitely going to shop for more perfume soon.

9 de agosto de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thank you for your feedback. It's great to hear of your positive experience and thank you for choosing us to shop with.

The Perfume Shop

Classificada 5 em 5 estrelas

Great experience

Great staff, friendly, really good knowledge and recommendations were really good and informed. Mary’s on in the green mall shop was a phenomenal

9 de agosto de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thanks for your 5* feedback! It's great to hear you had a positive experience.

The Perfume Shop

Classificada 5 em 5 estrelas

Bella in green mall

Bella in green mall, absolutely amazing. Patient, understanding and extremely helpful. My wife is disabled and Bella was totally understanding to her needs. Thank you 💓

8 de agosto de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thanks for your review! We appreciate your kind words and thank you so much for shopping with The Perfume Shop.

The Perfume Shop

Classificada 5 em 5 estrelas

We hv had a great experience at the…

We hv had a great experience at the Perfume Shop. Shazza was very helpful and informative. She offered a 15% discount which made me purchase the perfume. Had a great experience and will be going back! Also am very glad , got white diamond and 2 red door is my FAVOURITE

6 de agosto de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Classificada 5 em 5 estrelas

Excellent service

Excellent service

6 de agosto de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Classificada 5 em 5 estrelas

I had a great experience at the Perfume…

I had a great experience at the Perfume Shop. Alice was very helpful and informative. She offered a 15% discount which made me purchase the perfume. Had a great experience and will be going back!

6 de agosto de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Classificada 5 em 5 estrelas

Popped in to treat meself and was…

Popped in to treat meself and was served by Christie who was nice to chat to could/should have more staff like her

6 de agosto de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Classificada 5 em 5 estrelas

Christie from The Perfume Shop

Christie from The Perfume Shop (Green Mall, Metro 69) was the most lovely person.
I was shopping for my daughter’s 18th Birthday present and Christie couldn’t do enough for me. She was suggesting the best deals and she then did a wonderful job on the gift wrapping.
My daughter was over the moon with her present so I can’t Thank Christie enough. Highly recommend this store.

23 de julho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Classificada 5 em 5 estrelas

1st class service by the one and only…

1st class service by the one and only Sharon. Some smashing deals too.

Goes out her way to help everyone in the store

Green mall metro centre

9 de julho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Classificada 5 em 5 estrelas

Sharon was an absolute star

Sharon was an absolute star! Helped us out loads, nothing was a bother 👍🏻

16 de julho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thank you for your positive review. We value and appreciate you!

The Perfume Shop

Classificada 5 em 5 estrelas

Sharon was so friendly and helpful and…

Sharon was so friendly and helpful and very knowledgeable, such a bubbly lady who helped me and my husband get a lovely fragrance each as one last treat before we have our baby!

10 de julho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

I was served by a lovely lady called…

I was served by a lovely lady called Meghan ! I knew exactly what I was looking for but the interaction from start to finish was Excellent Customer Service.I most definitely will come here again 😊Thankyou Megan

4 de julho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

Thanks for your kind words! We appreciate you.

Kind regards,
Sharain
The Perfume Shop

Classificada 5 em 5 estrelas

The two young ladies Jessica and Alice…

The two young ladies Jessica and Alice went above and beyond to help me find the perfume I was looking for . I had an excellent experience as a customer there . Thanks ladies

21 de junho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hey,

Thanks for your review! We are happy to hear you had a 5* experience.

Kind regards,
Sharain
The Perfume Shop

Classificada 5 em 5 estrelas

Go see Megan

Megan A was brilliant, convinced me of a brand new scent which I love. Perfect service with a smile and great crack.

Metro Centre Store near M&S.

20 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hi,

I am so happy to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain

Classificada 5 em 5 estrelas

Excellent service from the girls at…

Excellent service from the girls at Green Mall especially from Christie who always goes above and beyond to help with my purchases xx

19 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hello,

Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.

Warm regards,
Jasmyn

Classificada 5 em 5 estrelas

Bella at the green mall in the…

Bella at the green mall in the metrocentre showed us all the products we were interested in and helped us in deciding what to get for out family gifts and I loved learning about the ribbon machine for gifts. We will definitely be back . Thank you so much the perfume shop in the green mall.

9 de abril de 2025
Opinião espontânea
logótipo da The Perfume Shop - Metro 69

Resposta da The Perfume Shop - Metro 69

Hello,

Thank you for your kind review! We're thrilled to hear you had such a positive experience with Bella at our Green Mall location. We appreciate you highlighting her helpfulness in finding the perfect family gifts. It's wonderful to know that you enjoyed learning about our ribbon machine and that you'll be returning to shop with us again.

Kind regards,
Jasmyn

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