I received excellent customer service from a young lady called Steph in the Cleveland Centre branch of the Perfume shop. She was professional, very helpful and friendly plus advising me of the discou... Ver mais
Localização
Alterar localização9 Wesley Mall, The Cleveland Centre, TS1 2NP MIDDLESBOROUGH, GB
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Leia as opiniões dos outros
I visited the Cleveland Centre store today and was served by Grace. She was very attentive, helpful and friendly. We tried a number of fragrances and she let me take my time in choosing a gift set. Th... Ver mais
A empresa respondeu
Excellent customer service by Simran .I am glad to always purchase from the shop due to her customer satisfaction given to me
A empresa respondeu
Excellent customer service from Steph, She was friendly, professional and genuinely helpful throughout my visit. I purchased YSL Libre Santal Couture and Steph made the whole shopping experience a ple... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informações de contacto
9 Wesley Mall, The Cleveland Centre, TS1 2NP, MIDDLESBOROUGH, Reino Unido
5,0
Excelente
412 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Steph was fantastic
Steph was fantastic, great customer service, very friendly and fast. Didn't waste my time or drag out testers. Was very patient with me. Thank you
12 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Hassan,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Excellent customer service by Simran .I…
Excellent customer service by Simran .I am glad to always purchase from the shop due to her customer satisfaction given to me
11 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Ivy,
Thank you for your 4⭐review! We truly value your feedback and are pleased to hear that you had an enjoyable shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
steph was very kind and helpful
steph was very kind and helpful
10 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Abbie,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Simon and stephanie are very polite and…
Simon and stephanie are very polite and very good customer service
10 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hi Monika,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Simran was very helpful in finding us…
Simran was very helpful in finding us our sprays 10/10 customer service
9 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hi Tony,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Simran she is the best seller my God…
Simran she is the best seller my God she is my best i come back again because of her
7 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Luna,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Simran was very kind and helpful
Simran was very kind and helpful. Helped us choose the perfect gift and I also ended up treating myself for a nice perfume.
5 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Soha,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Anne in the Cleveland centre in the…
Anne in the Cleveland centre in the perfume shop is a amazing lady .her customer service is second to none always made to feel welcome never pressurised its the best shopping experience I have. thankyou Anne your a star x
3 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
The Perfume Shop Customer Services
Logan
Resposta da The Perfume Shop - Middlesborough 136
Hello Lenuta,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Simon was lovely and so helpfully
Simon was lovely and so helpfully, she made my shopping experience a dream and I will definitely be back shopping there because of her xx
2 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Danielle,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Middlesborough 136
Hello Ellie,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Simre good customer service service…
Simre good customer service service thank you
30 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Tizita,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Absolutely brilliant service from Anne
Absolutely brilliant service from Anne. She was great. I got some good deals. Wrapped them up perfectly. Got a few free samples too. Will definitely go again. Thank you Anne you were fantastic xx
30 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hi Miriam,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Amazing customer service from Simran…
Amazing customer service from Simran and Stephanie!
27 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Charlotte,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Excellent customer service provided by…
Excellent customer service provided by Stephanie. Very knowledgeable about all the products I purchased. I purchased additional products as she was very professional. Thank you Stephanie. Highly recommended
26 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Mo,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Stephanie was absolutely mint
Stephanie was absolutely mint, guided me very good. Had my sauvage elixir ( 8th bottle btw) . 20% off. 107 for 60ml….. mint proce mint experience.
25 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hi Abu,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Lovely staff and good experience
Lovely staff and good experience
25 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Nagender,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Simran served me today and was very…
Simran served me today and was very helpful and knowledgable. Great service
25 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Mike,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Middlesborough 136
Hello Sindhu,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Stephanie helped me choose a good…
Stephanie helped me choose a good perfume she was very nice
22 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Middlesborough 136
Hello Ayub,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
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