The staff in the perfume shop at Peckham branch who goes by the name of Chris has been fantastic beyond words description. She is the reason I travel all the way to Peckham perfume shop because of her... Ver mais
A empresa respondeu
Localização
Alterar localização12 Rye Lane, SE15 5BS PECKHAM, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Whenever I come into the Perfume Shop, it’s always a fantastic experience! I’m served by enthusiastic, lovely staff members who are happy to talk me through various options so I can make a good choi... Ver mais
A empresa respondeu
The lady that served me in Peckham rye lane . Her Name was Jaynesha .. The level of customer service was exceptional and her professionalism also .. She was also very knowledgeable & friendly and I... Ver mais
Lyla was really friendly, helpful and professional. She listened to whom the gift was for, and offered appropriate suggestions. On Rye Lane, where quality service and professionalism is rare, it... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
12 Rye Lane, SE15 5BS, PECKHAM, Reino Unido
4,6
Excelente
48 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lee was very helpful and friendly
Lee was very helpful and friendly. They are doing a great job at the shop.
25 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great Shopping Experience
Lyla was really friendly, helpful and professional. She listened to whom the gift was for, and offered appropriate suggestions.
On Rye Lane, where quality service and professionalism is rare, it was a great to have a quality shopping experience.
4 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff in the perfume shop at…
The staff in the perfume shop at Peckham branch who goes by the name of Chris has been fantastic beyond words description. She is the reason I travel all the way to Peckham perfume shop because of her outstanding customer care. She deserves a credit for this. Well done Chris , keep it up
3 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lee provided a excellent service
Lee provided a excellent service. Peckham will be my destination place for buying perfume
1 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Perfume shop
I have been shopping here for many years, and have collected loads of vouchers /coupons money off next purchases and I love it, I wouldn't change for the world
17 de junho de 2026
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The sales assistant was calm and she…
The sales assistant was calm and she listened to my needs.
As a long covid patient, I enjoyed people who understand disability.
Her name was lyla and Chris were borh very helpful
4 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had excellent service from Lee at their…
Had excellent service from Lee at their Peckham Branch. Excellent sales technique. Too good.
19 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service en…
First of all I called a day before to Peckham store when i saw a good bargain online and the lady on the phone was very nice and helpful to reserved a perfume for me and I went the following day to pick it up and mannerisms made me buy one more perfume, her name is Lee and I hope I got the spelling right
19 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I am a regular shopper at the perfume …
I am a regular shopper at the perfume shop. I am happy with the fact that whenever i need a gift for some one or a perfume for myself i can always count on the perfume shop. very helpful staff with friendly smile always.
21 de janeiro de 2026
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aisha has a good customer approach
Aisha has a good customer approach. She smiled at me when I came to the shop
I visited the shop many times and she never change the way she approach me. Excellent.
15 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Received on time
26 de abril de 2026
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I brought my product
I brought my product.
It was delivered to the store.
My box was opened and the free sample was stolen.
I know its free and the person who stole it cant afford luxary things but if I liked it I coukd of brought it.
It was stolen and thats the point
25 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello Paolo,
Thank you for taking the time to get in touch, and I am really sorry to hear about your experience.
I completely understand how frustrating this must feel, especially as you were expecting to receive your selected free sample.
Free sample vials are very small items and in rare cases they can become loose during packing, handling, or transit, which may result in them not being present when the order is collected. However, we fully appreciate why this would be disappointing.
You are more than welcome to visit your nearest store where our team will be happy to provide you with a complimentary sample for you to try if they are available.
Thank you again for bringing this to our attention, and please accept our sincere apologies for the disappointment caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Lee was extremely helpful
Lee was extremely helpful, great customer service
19 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service was offered by…
Great customer service was offered by the rep. Lee
19 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chris is a very professional lady
Chris is a very professional lady. Very helpful . I will always come to buy in the perfume shop. Thank you Chris ❤️
21 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant place to go.Aisha was amazing…
Brilliant place to go.Aisha was amazing
Thank you all the staff thru were all welcoming
5 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lee did a good job!
Lee did a good job helping me chose & wrap the perfect perfume for my wife.
Perfect service 10*
18 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service
Took my 9 year old son, who is obsessed with aftershave, to spend his Christmas voucher. The lady that served us was super helpful and really kind. Great customer service!
18 de janeiro de 2026
Resposta da The Perfume Shop - Peckham 301
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.