I would like to sincerely thank Naila for her wonderful customer service. She is an incredibly kind, friendly, and welcoming person. She perfectly understood the fragrances I was looking for, both f... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 40, St. John�s Centre, PH1 4UX PERTH, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Friendly face, great personality- served by Naila. Helped us find bargains, sampled plenty, pointed us in right direction to qualify for free gift and a little mini perfume with any choice. Left ver... Ver mais
A empresa respondeu
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .
A empresa respondeu
When selecting a fragrance for my husband for a special birthday, Emily helped me, she was so patient as I went through most of the men's section of fragrance's. I bought two in the end, as well as jo... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 40, St. John�s Centre, PH1 4UX, PERTH, Reino Unido
4,9
Excelente
142 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Naila was really good with us and gave…
Naila was really good with us and gave my sister a free perfume for a wedding coming up.
7 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was unsure of what to buy for Aunty
Was unsure of what to buy for Aunty. Abi the assistant recommended a few and found the perfect perfume. Also wrapped brilliantly. Outstanding service
4 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ms. Morven
Ms. Morven helped me today with my inquiries and order. she was so professional, fantastic and she knows her job well. She gave me a lot of freebies.
27 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff made my day
The staff Naiila and Debbie are amazingly happy, knowledgeable and friendly, made the experience enjoyable x
26 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila served me today
Naila served me today, and what a wonderful, fun person she is. I wish every shop had people like her. I bought perfume for my wife and she suggested the personalised ribbon and gift wrapping. People like Naila just make the experience that much better.
18 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Yesterday, I went in to get myself and my husband a treat. Naila served me and she was genuinely a gem. Lovely bubbly person, with a great sense of humor. If I could, I would have bought all the perfumes haa
16 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff were lovely and very helpful
Staff were lovely and very helpful
12 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
naila was so lovely i had the best…
naila was so lovely i had the best experience she made it all so easy
12 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Both Debbie and Naila made the whole…
Both Debbie and Naila made the whole experience really enjoyable. They were both very helpful, knowledge, will definitely be back to see there friendly faces.
10 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good at wrapping
Very good at wrapping, was so welcoming and attentive. highly recommend
7 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila great service
Naila great service walked out of shop with biggest smile on my face never in my life have I had such a great service thank you so much
7 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always I’m happy every time I shop…
Always I’m happy every time I shop there. Debbie very knowledgeable, polite and attentive. Great selection of products. Highly recommended.
25 de novembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful staff particularly Naila
Wonderful staff particularly Naila. Always use your shop as the staff are very prifessional
2 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Naila today🌟🌟 she…
Amazing service from Naila today🌟🌟 she was so knowledgeable and helpful and I had fun chatting to her instore whilst she helped me pick out the perfect gift. Lovely, warm and friendly customer service from her and chloe very late on a Friday night 😊thank you Naila
20 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Chloe and…
Great customer service from Chloe and naila thank you very much
20 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We had the pleasure of being served by…
We had the pleasure of being served by Naila at the Perth branch. She was patient and knowledgeable and gave great recommendations which resulted in a successful purchase. One of the shopping experiences we have had.
13 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Birthday gift
I pop by for a birthday gift and straight away from the door had been greeted by a two lovely lassies,whom I did not get the names but surely they will know who is on shift today.Everything went smoothly and wasn’t too much of a bother for them.Big thanks and will come again.Cheerio Veli☺️
29 de janeiro de 2026
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila is a joy on the shop floor
Naila is a joy on the shop floor. Never fails to elicit a laugh and always ready with an anecdote to brighten your day. Goes the extra mile to ensure you have great customer service. Wonderful seeing someone enjoy what they do
6 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Perth 47
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.