Very happy the bottles where not broken 💔 but the box was damaged so l think U might have to make box stronger in future please, l would ordered more from l thought l wouldn't had some samples of... Ver mais
A empresa respondeu
Localização
Alterar localização37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Been to this store many times since 5 years, but this time the experience was worth a review. Usually it becomes a stressful job to find a right fragrance but Iksha was fabulous in helping us to choos... Ver mais
A empresa respondeu
"Had the loveliest experience shopping here today! Iksha was an absolute sweetheart—so patient, warm, and attentive. She let me explore so many wonderful scents until I found the perfect one. Thank yo... Ver mais
A empresa respondeu
Good helpful staff. Very quick delivery!
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Reino Unido
4,9
Excelente
319 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Iksha provided a great service and went…
Iksha provided a great service and went through all of the options patiently.
23 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The sales person Anne Marie has been a…
The sales person Anne Marie has been a great help nice experience
22 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Best destination for perfume shopping
I happen to be at the shop where i was attended by Iqsha. She happens to guide me very well as per my taste. Will definitely recommend to visit the shop for those looking for perfumes
22 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Alexia was absolutely wonderful helping…
Alexia was absolutely wonderful helping me to fine the best gift for my mom and sister!!! She is really kind and smiling and helping!! Didn’t want to leave the shop wanted to chat with her more xxx she is a diamond! Take care : Kitti
20 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Elisha was amazing and very attentive
Elisha was amazing and very attentive
19 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha is an advanced customer servece
Iksha is an advanced customer service advisor at your Reading shop, she has what it takes to make sure customers have an alternative product if their products are not in the shop this means she has a wide range of knowledge of products on the shop and as well knowledgeable in the world of perfumes
18 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service by Iksha
Amazing service by Iksha. Very wonderful customer service thanks will be for sure 👍
16 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Hannah was amazing great customer…
Hannah was amazing great customer service
15 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Ramona 10/10
Ramona from the Reading store was very helpful- she gave us some very good recommendations and helped us have a smooth shopping experience, choose and buy something for a wedding.
15 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service
Great service. Alexia was really helpful in the Reading store! Helped me find the right one and packaged everything so nicely for me!
14 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent Service from Alexia!
When it comes to perfume, my partner is the most indecisive person in the world. Alexia was amazing and patiently went though some options based on what he’d had before and was really helpful in narrowing down the multitude of choices. Thanks to her help I’ve even been able to pinpoint my next purchase! Exceptional service!
10 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Personal service from Iksha.
Personal service from Iksha made light of a difficult choice. A personalised gift ribbon on lovely gold paper was a bonus.
12 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha
Iksha, just great customer service, attentive, friendly, just fab
11 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
HIGHLY RECOMMENDED
HIGHLY RECOMMENDED. I had a great experience today shopping at The Perfume Shop in Oracle mall, Reading. Ms.Iksha was so kind and polite helping me find the right perfume. I would give 10/10 customer service because this is not my first time here and every time I come here, every other colleagues here are so nice and kind and help you find the right ones for you.
10 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Iksha was very helpful and kind
Iksha was very helpful and kind
Thank you
8 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
My experience buying from here was…
My experience buying from here was amazing, excellent customer service from Iksha
7 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I come this store and trust me…
I come this store and trust me customers service I got here very good from Iksha .. highly recommended 🙏
6 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing service from Alexia in the…
Amazing service from Alexia in the reading location. I had such a lovely experience thanks to Alexia who helped me choose a perfume. I don’t know much about fragrances, but she was incredibly knowledgeable and took the time to explain everything. She gave me all the information I needed to make an informed decision and was so patient with all of my questions.
She also gift wrapped everything beautifully, and from start to finish she made the whole experience feel really welcoming and enjoyable. She was genuinely so kind, friendly, and easy to talk to. Customer service like hers is rare, and she absolutely deserves the recognition. Thank you so much for such a positive experience!
3 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Good custormer service
Good custormer service! Great Job Iksha very friensly staff :)
1 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We still haven’t received the item.
20 de julho de 2026
Resposta da The Perfume Shop - Reading 67
Hello Mark,
I am sincerely sorry that your original parcel was lost in transit with Royal Mail and appreciate how frustrating this must have been.
Having looked into this for you, I am pleased to see that a replacement was sent using a Next Day Delivery courier to get your order to you as quickly as possible.
I hope your replacement arrived safely and that you are enjoying your purchase. Thank you for your patience and understanding.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
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