Started my Christmas shopping (yes in October!) And went in to store as they have 20% off ATM. Was served by the truly wonderful Nicola, she was warm, friendly & informative without pushing for a sal... Ver mais
Localização
Alterar localizaçãoUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Nicola was very helpful and knowledgeable, she asked us questions about what we already had and advised us on new products that matched our tastes. Overall she was lovely to deal with and we would sho... Ver mais
Nicola at Perfum Shop Silverburn was excellent spent time advising with no pressure .Will purchase again in future there .Frank Burgoyne
A empresa respondeu
Absolutely amazing customer service thanks you so much!!! Best prices and best place! Got aftershave for my son and it’s all wrapped with a personalised ribbon! Just love it!
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Reino Unido
4,9
Excelente
145 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Emma and Jess
Emma and Jess, have been very professional and helpful in helping us chose various products. Cannot commend them high enough. Best wishes
25 de novembro de 2025
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
The staff were very helpful.
23 de outubro de 2025
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
I went into the silverburn branch with…
I went into the silverburn branch with no idea what I was wanting to get, Denise from the store was wonderful and walked me through everything. She also helped me pick out some add ons that I never knew I could get. Was a wonderful experience I couldn’t recommend more
21 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
I was happy with my shopping experience…
I was happy with my shopping experience at the Silverburn shop… Rosain attended to me and took me round the shop, i only came for one perfume but I ended up buying multiple perfumes because of her services.xx
1 de outubro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi there,
I am so happy to hear you have had a 5* experience with us. Thank you for your review. Enjoy your purchase.
Kind regards,
Sharain - The Perfume Shop
Perfect friendly helpful service
⭐️⭐️⭐️⭐️⭐️
“Extremely helpful and friendly service at The Perfume Shop. The staff were chatty, approachable, and gave great advice on choosing the perfect perfume for my sister. Highly recommend!”
30 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thank you so much for your feedback. We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Denise was very helpful great customer…
Denise was very helpful great customer service
27 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Employee knowledge and helpfulness.
26 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Extraordinary customer service
Extraordinary customer service. Very friendly and helpful stuff. They got a new loyal customer
25 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thanks for your lovely words and for choosing us to shop with. We appreciate you.
The Perfume Shop.
James was really helpful
James was really helpful. Was very patient with me and let me try a dozen scents before helping me make my choice. Guided me towards a really good deal and got a bottle of Hugo Boss normally £125 for £55. Very happy.
13 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Great atmosphere and friendly staff
Gill was lovely and friendly from the moment I walked in. She was great at recommending new fragrances that are out and let me smell them and told me about deals in store. It was a really easy, pleasant experience and for the first time in forever I actually got a couple of samples with my purchase.
10 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Our whole experience was excellent…
Our whole experience was excellent because of one your valuable sales person named Faye.She was so kind and she was so helpful.I would definitely come back to your store .One reason for that would be Faye and her service.Thank you Faye for your lovely service.
7 de setembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thanks for your lovely review!
The Perfume Shop
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Excellent review
Thank you to Emma and Kieraleigh for providing excellent customer service x
25 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Lovely service from Janice at…
Lovely service from Janice at silverburn store Adding personal touch to a special gift
25 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I would just like to say that my…
I would just like to say that my experience in store today was made a lot easier and the service received from Jill at the silverburn store was amazing and a 10/10
I would highly recommend Jill to anyone who is looking for aftershave or perfume and are unsure what to get as she made sure that we left happy with the choice we made
24 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Amazing service
Had amazing service from Emma and Janice at the perfume shop silverburn branch. They where so helpful and friendly, had a lovely experience will definitely be back for some more perfume at this store.
22 de agosto de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hello,
We're happy to hear you had such a lovely experience in our Silverburn branch. We appreciate your kind words and thank you for shopping with us.
Sincerely,
Jasmyn
The Perfume Shop
Helpful staff
Denise was very helpful with my indecisive behaviour!
30 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Jill and Faye were extremely helpful!
Jill and Faye were extremely helpful!! Helped picked my sisters wedding perfume and couldn’t have been any nicer!! Thanks ladies
27 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
I went to silverburn looking for a…
I went to silverburn looking for a perfume for my granddaughters birthday. I was struggling looking and hannah came over to help me. I have never been treated with such respect and politeness as I was with this young lady. She certainly knew what she was talking about and I will definitely be coming back!.
My granddaughter also loved her perfume!!
19 de julho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Silverburn 249
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.