I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... Ver mais
A empresa respondeu
7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... Ver mais
A empresa respondeu
Lucinda served me today and she could not have been more helpful . Showed me lots of different options. Was very patient and accommodating to me . Sabrina gift wrapped it for me and again was lovely,... Ver mais
A empresa respondeu
I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Ver mais
A empresa respondeu
I had a wonderful experience at the perfume shop thanks to Lucinda. She was incredibly kind, patient, and attentive while helping me choose the perfect fragrance as a gift. I wasn’t sure where to star... Ver mais
A empresa respondeu
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service in-store from lovely tyber (I hope I spelt it correctly) Great recommendations enough I came back in to get her recommendations and gave me such a great offer 5 stars and the manager was also extremely helpful definitely recommend 🙂

Resposta da The Perfume Shop - Solihull 293
Always fantastic staff

Resposta da The Perfume Shop - Solihull 293
Ordered online (via top cashback) to be delivered to store but never got a confirmation it was ready to collect, on the off chance I popped in and it was ready and waiting for me. Staff were friendly and helpful but probably won't use online ordering again.

Resposta da The Perfume Shop - Solihull 293

Resposta da The Perfume Shop - Solihull 293

Resposta da The Perfume Shop - Solihull 293
Lots of variety to choose from,lots of affordable products, I found it easy to order and pay, I also was happy with the fast delivery, thank you very much. Do not purchase from any where else, these guys only stock genuine products.

Resposta da The Perfume Shop - Solihull 293
Excellent prices and non pushy friendly staff.

Resposta da The Perfume Shop - Solihull 293
The staff were very helpful without being pushy. Very pleasant and knowledgable about each perfume I asked about. I ended up buying more than intended because i felt so comfortable in the shop.

Resposta da The Perfume Shop - Solihull 293
I visited the Solihull Touchwood branch and was served by Lucinder who provided excellent customer service! I needed advice on choosing a scent for my younger brother and Lucinder was honest and provided a recommendation that I was really pleased with and went for! I was offered gift wrapping, the perfume has been wrapped very neatly and I love the personalised ribbon idea. Thank you so much Lucinder for your help and for chatting with me! (I hope I spelt your name correctly!) I was also given a membership card so I'll definitely be back!

Resposta da The Perfume Shop - Solihull 293
Ella was fab! Great customer service. Ella was helpful and informative. Ryan the manager was equally great. Great staff at this store. Will visit again!
Thanks Sukhi x

Resposta da The Perfume Shop - Solihull 293
At Solihull Touchwood at the perfume Shop - Becky and Ryan delivered excellent customer service, having great knowledge about their products aswell as a pleasant attitude towards myself and staff members

Resposta da The Perfume Shop - Solihull 293
Kept in touch by email details of delivery of item. Prompt and efficient service

Resposta da The Perfume Shop - Solihull 293
Just been seen by Carla Irvine absolutely amazing service. Thank you

Resposta da The Perfume Shop - Solihull 293
Thank you to Ella from the Solihull store, great service and very lovely.

Resposta da The Perfume Shop - Solihull 293
Fantastic service expert knowledge a all round perfect experience.Connie was very helpful extremely professional and helpful asset to the perfume shop thank you

Resposta da The Perfume Shop - Solihull 293
I met this lovely staff tayaba instore and i had a great experience with her she helped me to pick a perfect present for my anti she’s really helpful with a cute smile on her face i would rate 5 stars for her customer service

Resposta da The Perfume Shop - Solihull 293
The assistant Ella was lovely to me and my mom and helped us out. Even found out she went to my former secondary school and is a friend of a friend which was lovely to find out.

Resposta da The Perfume Shop - Solihull 293
Didn’t have what I wanted but they got it delivered to my home adress the next day

Resposta da The Perfume Shop - Solihull 293
I had a wonderful experience at the perfume shop thanks to Lucinda. She was incredibly kind, patient, and attentive while helping me choose the perfect fragrance as a gift. I wasn’t sure where to start, but Lucinda guided me through different options, explained the scents in detail, and really listened to what I was looking for. I bought the Jimmy Choo in the end. Perfect choice

Resposta da The Perfume Shop - Solihull 293
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.