Great experience, popped in on the off chance and ended up buying two items, as there was a great promotion on for the aftershave we were looking for. Thanks Anthony for your support and assistance, y... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 14, West Quay Shopping Centre, SO15 1QD Southampton, England, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Anthony greeted with a big smile and friendly approach and let me look first then re approached for support and was great a recommending an alternative option as well my one I wanted to make think.... Ver mais
A empresa respondeu
The store didn't have the product I wanted so they arranged for it to be delivered to my home for free. It was quick, easy and at no extra cost.
A empresa respondeu
Review for 2nd August 26. This shop is fantastic. Thank you so much to Lucy and all the staff. Everyone was so helpful. Lucy helped us to choose Aftershave and Perfume and gave us time to think and l... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 14, West Quay Shopping Centre, SO15 1QD, Southampton, England, Reino Unido
4,9
Excelente
176 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tania was very helpful
Tania was very helpful, polite and patient whilst I tried multiple fragrances. Would definitely recommend
And prices were reasonable
1 de setembro de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tania The best high level of customer…
Tania The best high level of customer service thank you
1 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Great experience, popped in on the off chance and ended up buying two items, as there was a great promotion on for the aftershave we were looking for. Thanks Anthony for your support and assistance, you were extremely helpful.
31 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Anthony was a great help. Polite and courteous.
31 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Anthony greeted with a big smile and friendly approach and let me look first then re approached for support and was great a recommending an alternative option as well my one I wanted to make think.
Great service and would highly recommend Anthony
26 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony in Southampton west quay store…
Anthony in Southampton west quay store was very polite and helpful .
25 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Tania was very helpful and polite
Tania was very helpful and polite
22 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Great experience. Antony’s customer service is exceptional!
22 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Mandy was very professional
Mandy was very professional, very efficient, very nice. I highly recommend her!
22 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
An extraordinary staff member!!
An extraordinary staff member!!! Tania was an awesome help for me!!!❤️
21 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
staff member Tania,great service
21 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryan is a star
Maryan is a star. Absolutely priceless service. Definitely coming back.
20 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful service by Anthony in the…
Very helpful service by Anthony in the West Quay Southampton store. 5 stars :)
19 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Antony at the Soton West Quay…excellent customer service
Antony at the Southampton West Quay branch gave exceptional customer service, thank you Antony
Perfume Shop he is an asset to you!
18 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony was very nice and patient…
Anthony was very nice and patient although I am not an easy customer 😅 he helped me find the right perfume through my whole visit. Thank you
18 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony was extremely helpful
17 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony was amazing and very…
Anthony was amazing and very professional
He made shopping here easy and I will definitely come back again.
17 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shopping here was a lovely experience…
Shopping here was a lovely experience and Anthony made everything so easy and swift. He was a delight.
17 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Anthony Very good
17 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southampton West Quay 375
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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