Perfume Shop - Southend. I always have a lovely experience at The Perfume Shop in Southend. Hailey serves me with warmth and respect every time. She is a dedicated member of the team, and her wonde... Ver mais
A empresa respondeu
Localização
Alterar localização96 High Street, SS1 1JN SOUTHEND, GB
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Leia as opiniões dos outros
Hands down the best shop on the High Street! Their customer service is an absolute 11/10. Highly recommend!
A empresa respondeu
Had a beautiful time in the shop today in Southend. I was served by Charlotte and yes she knew exactly what she was doing. Saw me browsing and offered to help, told her not sure what I want and she as... Ver mais
A empresa respondeu
I would like to praise Charlotte for her patience and help with finding me a new perfume today and buying a gift, she made me feel like more than just a transaction, greeting me warmly and not rushing... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
96 High Street, SS1 1JN, SOUTHEND, Reino Unido
4,7
Excelente
60 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hands down the best shop on the High…
Hands down the best shop on the High Street! Their customer service is an absolute 11/10. Highly recommend!
17 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hello Ahmed,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Perfume Shop
Perfume Shop - Southend.
I always have a lovely experience at The Perfume Shop in Southend. Hailey serves me with warmth and respect every time. She is a dedicated member of the team, and her wonderful customer service keeps me coming back with wonderful endless smile.
Dedicated to serve.
Thank you, Hailey!
25 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hello Caroline,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Excellent customer service by Diane at…
Excellent customer service by Diane at Southend store🩷
31 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing shop in southend on sea down…
Amazing shop in southend on sea down high street. Caroline was amazing at helping and supporting my needs in chosing the correct purfume.
Highly recommend
6 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Charlotte was so lovely and helpful to…
Charlotte was so lovely and helpful to me great customer service :)
21 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Terrible
Terrible. Paid for item and for delivery. Item never turned up. Contacted customer service who said they would call me but nothing.
10 de maio de 2026
Resposta da The Perfume Shop - Southend On-Sea 191
Hello Denise,
We are sincerely sorry to hear about your experience and completely understand your disappointment at not receiving your order.
Please rest assured that we are here to help. Having looked into this for you, I can see that a member of our team has been in contact and is currently awaiting your response to the resolution that has been offered.
We appreciate your patience whilst this matter is being resolved and look forward to hearing from you so that we can bring this to a conclusion as quickly as possible.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
I Birthday present walked in to my local Perfume shop…
I walked in to my local Perfume shop with a fragrance in mind, it wasn’t available in the store but the assistant promptly ordered it for me to be delivered to my house free of charge and I also took advantage of the buy one get the second one 1/2 price. Win win for me!
3 de maio de 2026
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought perfume today and the service…
I bought perfume today and the service was excellent from Diane.
16 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good and patient staff
Good and patient staff. Service was excellent.
16 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding customer service and…
Outstanding customer service and friendly environment. Staff are always extremely helpful and accommodating; they never rush you.
Caroline was extremely helpful during my last visit.
10 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was in the shop last week looking for…
I was in the shop last week looking for a present for my friend and i was helped by a young lady called Charlotte. Very approachable and helpful. Charlotte was very knowledgeable and helped me with the right choice. Would definitely recommend this store and in particular Charlotte.
3 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful staff
Helpful staff, Charlotte In the southend branch, helped me find the right perfume for a friend. Would recommend, Great prices too
3 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Easy to use amd faast delivery
9 de fevereiro de 2026
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Knowledgeable and friendly staff.
Knowledgeable and friendly staff.
Helped me find and order a specific product which I could then collect from the store.
Much appreciated 😊
4 de fevereiro de 2026
Resposta da The Perfume Shop - Southend On-Sea 191
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Southend On-Sea 191
Hello Menzies,
We appreciate your feedback and are glad that you had great service and fast delivery. Look out for our ever changing offers as during certain times we have offers on our delivery costs!
Kind regards,
Jasmyn
The Perfume Shop Customer Services
The perfume shop always delivers the…
The perfume shop always delivers the best quality at the best prices.
29 de novembro de 2025
Resposta da The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Really helpful with selecting a scent…
Really helpful with selecting a scent for a novice and very knowledgeable
15 de dezembro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Resposta da The Perfume Shop - Southend On-Sea 191
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
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