The Perfume Shop - Surrey Quays 320 Opiniões 

128
•
TrustScore: 5 em 5

4,9

UNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL LONDON, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mai has being a great representative I have ever known…… she is always good with big smiles on her face while serving you. She is a great asset to perfume shop in Surrey Quays branch. Thanks always

A empresa respondeu

Classificada 5 em 5 estrelas

Thank you Rume for always giving the best advice when it comes to perfumes, especially when I'm buying for my wife,today I came in to buy a first wedding anniversary gift for my wife and she spent the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mai at The Perfume Shop in Surrey Quays is simply amazing! From the moment you meet her, her warmth, patience, and professionalism shine through. She has an incredible talent for guiding you to the p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Corina and Pauline were incredibly kind, helpful and patient whilst I was deciding on which scent to purchase. They took the time to listen, asking who I was purchasing for and see if they could find... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. também em
  3. Fornecedor de cosméticos e perfumes
  4. Fornecedor de fragrâncias e aromas
  5. Fornecedor de produtos de beleza
  6. Loja de cosméticos
  7. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • UNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL, LONDON, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

128 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(128)

35 459 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Mai is wonderful salesperson in the…

Mai is wonderful salesperson in the perfume shop
Done 300 pounds shopping today with her and she gave 20% off must visit this store

15 de agosto de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your positive review! We appreciate you.

The Perfume Shop

Classificada 5 em 5 estrelas

Good service

22 de julho de 2025
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Classificada 5 em 5 estrelas

Great sale person

I was served by mai. Great sale person & she was very helpful

23 de julho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Classificada 5 em 5 estrelas

Carole is amazing

Carole is amazing! Her customer care and friendliness makes us want to come back. She helped my teens make a great decision what to buy with their money. Thank you!

21 de julho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Classificada 5 em 5 estrelas

I came to the shop to buy Jo Malone

I came to the shop to buy Jo Malone, but unfortunately they don't sell such.
The sales representative Mai, was very helpful and supportive she go out of the way to source for different fragrance that matched up with my preference.
I am so glad I met her in the shop.
I just want to say thank you Mai, I do appreciate your help xx.

10 de julho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.

The Perfume Shop Team

Classificada 5 em 5 estrelas

Mai,Pauline always gives me the best…

Mai,Pauline always gives me the best service you could ever ask for. I have tried so many other PS, but I never get so much knowledge about different fragrances.
Shop here if you really want to know what best smells for you.

1 de julho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

Classificada 5 em 5 estrelas

The two ladies in the shop are the best…

The two ladies in the shop are the best customers several God bless them.

1 de julho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your review. I am so happy to hear you have had a 5* experience. We appreciate you!

Kind regards,
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

Carole so helpful and cheerful

Carole so helpful and cheerful

24 de junho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

Classificada 5 em 5 estrelas

I was greeted by a beautiful young lady…

I was greeted by a beautiful young lady named Rume who works at the perfume
Shop who was very very welcoming she made me feel very welcome and was very quick to help to assist and just knew what I wanted and was looking for just by a few words and now that’s what you call a girl best at her work. Purchasing my items was very quick and easy and I was out in no time. If you need perfumes and you pass by Surrey Quays you know where to go and who to go to to get the best fragrances you need

12 de junho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

We're happy to hear that you enjoyed your experience. It's great to know that our team member was very welcoming and helpful, assisting you in finding the perfect fragrances. We appreciate your positive feedback and thank you for your recommendation.

The Perfume Shop

Classificada 5 em 5 estrelas

Excellent customer service

I always come to the Surrey Quays branch because the staff in here are so lovely. I came in store to collect my order I placed online. I was greeted by Rume who was a friendly face and was so attentive. She helped me purchase another perfume on top of the order I placed online.

11 de junho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

It's lovely to hear of your recent experience and thank you so much for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

The perfume shop Surrey Quays is the…

The perfume shop Surrey Quays is the best shop. I was served by Mai, I recommend her to become manager. She is very welcoming, always helping me with my purchases.

6 de junho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

This lady so amazing excellent customer…

This lady so amazing excellent customer service she gave us!!!!

6 de junho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

EXCELLENT SERVICE FROM RUME

This lady was absolutely amazing very calm, patient, great customer service took the time to offer me many choices.
I was given so much details and was able to find two scents I really like.
I will be returning to this store for the impeccable service.

5 de junho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your positive review! We appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

Mai was wonderful as ever

Mai was wonderful as ever, very helpful as I have disabilities!

5 de junho de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thanks for your review. I am happy to hear of your recent experience.

Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

Always great and efficient service at…

Always great and efficient service at this branch. Taz today was particularly helpful.

30 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Classificada 5 em 5 estrelas

Very informative

Very informative, friendly, and helpful— my go to store. Big up Mai especially as she provided me with one of the best customer service experiences I’ve received in a while! Thank you.

28 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thank you so much for your kind review, we truly appreciate your support.

Stay fabulous and fragrant,
The Perfume Shop

Classificada 5 em 5 estrelas

I dropped in to buy a present and the…

I dropped in to buy a present and the staff are absolutely wonderful, especially Pauline & Mai. My favourite the perfume shop of all time!!

17 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thank your for your 5* review, we appreciate you!

Kind regards,
Sharain
The Perfume Shop

Classificada 5 em 5 estrelas

Another great service from Mai today…

Another great service from Mai today with my monthly purchases always a pleasure she’s so helpful got me into the prada refills

9 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Thank you for your positive review!

The Perfume Shop.

Classificada 5 em 5 estrelas

Very helpful and informative

Very helpful and informative. Love coming here, so easy and straightforward!

4 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.

Kind regards,
Sharain
The Perfume Shop Team

Classificada 5 em 5 estrelas

Mai very good sale person with a lot of…

Mai very good sale person with a lot of knowledge very bubbly, friendly and welcoming. Great person in all

2 de maio de 2025
Opinião espontânea
logótipo da The Perfume Shop - Surrey Quays 320

Resposta da The Perfume Shop - Surrey Quays 320

Hi,

Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.

Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais