I had such a lovely experience thanks to Andrea! She provided fantastic customer service and was so friendly, helpful, and attentive. The gift wrapping was beautifully done and added such a special to... Ver mais
A empresa respondeu
Localização
Alterar localização141 New Street, Telford Shopping Centre, TF3 4BP TELFORD, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Had a wonderful experience at the perfume shop thanks to Hardeep and Jude. They were both incredibly friendly, helpful and professional, and made the whole experience enjoyable from start to finish.... Ver mais
A empresa respondeu
I was able to buy the perfume I wanted but I found the staff member who serves me to be rather disinterested. I had a look at a gift box that was on special offer but when I put it down she sighed at... Ver mais
A empresa respondeu
Me & My partner both went to the Perfume Shop today in Telford as we wanted to test some new perfume scents as we had gotten used to our usual scents, so wanted to try something new. Andrea went above... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
141 New Street, Telford Shopping Centre, TF3 4BP, TELFORD, Reino Unido
4,8
Excelente
83 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have visited the store in Telford and…
I have visited the store in Telford and Hardeep was excellent in the customer service, she knows how to sell a product and convince me of buying the perfume I have never used and I actually like the perfume.
18 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Emma was very helpful with my choice of…
Emma was very helpful with my choice of aftershaves
Thank you very much
17 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hi Alan,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Amazing experience
Amazing experience. Customer service is 11/10. Very attentive. Thank you so much Kayla! (Telford town centre)
16 de outubro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Amazing service form Hardeep and Jude
Had a wonderful experience at the perfume shop thanks to Hardeep and Jude. They were both incredibly friendly, helpful and professional, and made the whole experience enjoyable from start to finish. Their knowledge of the perfumes and their genuine customer service really stood out.
Thank you, Hardeep and Jude, for making me feel so welcome and helping me choose the perfect fragrance. Excellent service — highly recommended! 👏😊
25 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello Sandeep,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Been there couple of times and the…
Been there couple of times and the services is amazing staff are really nice . Had Hardeep to assist me to choose my perfume and she was absolutely lovely always got what I’m looking for.
21 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello Margaret,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I had such a lovely experience thanks…
I had such a lovely experience thanks to Andrea! She provided fantastic customer service and was so friendly, helpful, and attentive. The gift wrapping was beautifully done and added such a special touch. Andrea really went above and beyond to make everything perfect. Thank you so much Andrea! ❤️
19 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hi Tara,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The staff at the shop I visit are lovely
The staff at the shop I visit are so helpful and friendly. The shop is bright, clean and well set out. They helped me do a delivery of a birthday present sent direct to the recipient from the shop.
6 de setembro de 2026
Resposta da The Perfume Shop - Telford 65
Hi,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Andrea was exceptionally helpful today…
Andrea was exceptionally helpful today helping me choose my wedding perfume and husband to be aftershave. I was feeling very overwhelmed and she really helped! Thank you!
8 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Today I received a great service from…
Today I received a great service from Mr Scott he was soo friendly great customer service, I recommend him if you ever unsure about your perfume selection
6 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thank you Andrea!! 🫶
Came into the store to buy a nice EDT on a budget for my husbands birthday. Andrea helped me choose and packaged it up so lovely! She has such a happy vibe and is so chatty & friendly. I promised her I’d leave a nice review so here I am. Will definitely be back xx
4 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Andrea was very helpful and very…
Andrea was very helpful and very friendly and lovley to talk to
1 de agosto de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Sarah was extremely patient and helped…
Sarah was extremely patient and helped me find the best perfume. Andrea was very friendly and wrapped my presents beautifully, thank you both! This is at the Telford store
26 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service, lovely staff
Andrea was amazing at the Telford perfume shop, she was so helpful picking out a perfume for my mum in law’s birthday and so friendly. Thank you for a great experience!!
15 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service
Great service, friendly and very helpful
Served by Sarah at Telford store
11 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hardeep was very helpful with choice of…
Hardeep was very helpful with choice of perfume
11 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Andrea at the Telford store
Andrea at the Telford store was absolutely fantastic sorting out a gift for my husbands 30th birthday. Thank you so much for your help you are amazing!!
1 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jude is very friendly and…
Jude is very friendly and knowledgeable. Thanks lovely 😘
13 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Telford 65
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.