We had a wonderful experience at The Perfume Shop in the Tooting branch. Mary provided outstanding customer service from start to finish. We bought Prada Paradoxe Intense, and she was so friendly, pa... Ver mais
A empresa respondeu
Localização
Alterar localização19 High Street, SW17 0SN LONDON, GB
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Leia as opiniões dos outros
Nothing i dislike it’s u ask for samples no never got none u will gt them with ur order just done order yesterday and another one today cnt get samples how do u no what it’s like
A empresa respondeu
I had an amazing experience yesterday at the Tooting store thanks to Doreen. Her customer service was honestly the best I’ve ever received. She was so sweet, friendly, and helpful, and she made me fee... Ver mais
A empresa respondeu
I' m an avid fan of Perfume shop in Tooting broadway. The perfume attendants like Samira and Abdul has always been accomodating and helpful in the wise choice of fragrances. They will always update me... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informações de contacto
19 High Street, SW17 0SN, LONDON, Reino Unido
4,8
Excelente
126 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
🎁🎁💓💓💓💓Had an amazing service from…
🎁🎁💓💓💓💓Had an amazing service from Doreen in tooting The perfume shop. She has helped me choose the perfect perfume for my family and friends 😘😘💗💗💗💓💓 always will be coming back from Kingston to Doreen for her amazing service ❤️ thank you x
26 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hello,
We're so happy to hear you had such a wonderful experience at our Tooting location! It's fantastic that you found the perfect perfumes for your family and friends. We truly appreciate your kind words about Doreen's amazing service. It's wonderful to know that she made your shopping experience so enjoyable. We're thrilled you'll be coming back from Kingston to see her. We look forward to welcoming you back soon!
Many thanks,
Jasmyn
Resposta da The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Tyler at Tooting store was super sweet
Tyler at Tooting store was super sweet. I did not know they do a free wrapping service. So I got it all wrapped up to give away. I’m just so happy. Made my day! ❤️
20 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hello,
We're thrilled to hear about your positive experience! It's wonderful that Tyler was so helpful and made your day. We're glad you discovered our free wrapping service and we hope you enjoyed giving your gift.
Kind regards,
Jasmyn
This morning I walked in tooting store…
This morning I walked in tooting store to find a perfume not really having an idea but Aysha Gal was super helpful and helped me to find two wonderful fragrances for Mother’s Day, Thank you.
19 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hello,
We're so happy to hear you had a positive experience! It's wonderful to know that Aysha Gal was able to help you find the perfect fragrances for Mother's Day. We strive to provide our customers with exceptional service and we appreciate your kind words.
Kind regards,
Jasmyn
Resposta da The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I received my giftsets in a couple of…
I received my giftsets in a couple of days. Great service.
13 de março de 2025
Resposta da The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Doreen at the perfume counter was so…
Doreen at the perfume counter was so friendly and super helpful!!
17 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I went to Tooting shop to buy a gift
I went to Tooting shop to buy a gift. Aysha was super sweet to help with a gift. If it wasn’t for her, I don’t know I wouldn’t have made my decision. God bless!
17 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Tyler and Amiyah once again never been…
Tyler and Amiyah once again never been a let down customer service is very great communication skills always they way they treat you is amazing loved how Doreen has trained them always recommend this place just cause of the stuff
16 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words about your recent experience. We are so pleased to hear that you had a great experience with our team. We appreciate you taking the time to share your feedback. We are always striving to provide our customers with the best possible service.
Best wishes,
Jasmyn
Alessia at the Tooting Store
Alessia was really helpful throughout my visit. Was really supportive and kind. She gave me many good recommendations and she highly deserves huge praises for her work and customer care.
10 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words about Alessia! We are so pleased to hear that she was able to provide you with such a positive experience. We strive to create a welcoming and supportive environment for our customers and we are thrilled that you found Alessia's recommendations helpful. We appreciate you taking the time to share your feedback!
Kind regards,
Jasmyn
Prompt Free Delivery To Store
Prompt Free Delivery To Store, Excellent Customer Service By Tooting Perfume Shop Sales Staff
5 de março de 2025
Resposta da The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
The service was great
The service was great, all the workers were very friendly especially Abdul from the tooting branch. He made my experience wonderful while I was Searching for mother's day gifts. Although I gave very vague preferences he was able to pick out the perfect gift which I was certain my mother would love. Thank you very much to all the lovely staff for helping me!
8 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words! We're so glad to hear that you had a wonderful experience at our Tooting branch. It's fantastic that our staff was able to help you find the perfect Mother's Day gift. We strive to provide excellent customer service and we're thrilled that you were so impressed with Abdul's helpfulness and expertise. We'll be sure to pass along your compliments to him.
Many thanks,
Jasmyn
Outstanding customer service from Taylor!
Amazing customer service yesterday! The lady- I believe her name was Taylor? Went above and beyond, gave me complimentary gift bag which I was willing to pay for, she also found tester of the perfumes I got for my partner and gave me few samples of male fragrances. She is a real credit to your company and deserves reckognition. Thank you for making my experience so great!
6 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hey,
Thanks for your review and kind words from your 5* experience.
Thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
I’ve been to Tooting Broadway Perfume…
I’ve been to Tooting Broadway Perfume shop, great service from the staff, friendly and helpful Aysha. Alessia. Doreen
Thanks for your service
5 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hello,
Thank you for your kind words! We're thrilled to hear you had a positive experience at our Tooting Broadway location with Aysha. We appreciate you acknowledging our staff's friendly and helpful service.
Kind regards,
Jasmyn
Coco Madamoiselle
Firstly the staff member at the Tooting store who was fairly new, she tried to resolve the issue with my store card as it would not work. She registered a new one and ensured that I could order the product online. Very professional.
21 de fevereiro de 2025
Resposta da The Perfume Shop - Tooting SD 561
Hello,
We appreciate you taking the time to share your experience. It's wonderful to hear that our staff member at the Tooting store was able to assist you with your store card issue. We're glad she was able to resolve the problem and ensure you could order your product online. We strive to provide excellent customer service and we're pleased that you found her to be professional and helpful.
Kind regards,
Jasmyn
Doreen Salessia both are so cute and…
Doreen Salessia both are so cute and actually very respectful I actually enjoyed me as a trans girl make my more beautiful and bright
This was the best service.
From Brazil
Amo voces
19 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Fantastic service from Doreen fro the…
Fantastic service from Doreen fro the tooting store.. she was more than helpful.. fantastic woman.💙💙💙💙
19 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Great experience at the tooting store
Great experience at the tooting store. Tyler is super helpful and kind. found the exact perfume i wanted !!
18 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Thanks for helping and thank you doreen…
Thanks for helping and thank you doreen tooting parfüme shop
14 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Great service by Alessia at the…
Great service by Alessia at the Tooting branch !
10 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Tooting SD 561
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
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