The Perfume Shop - Trafford 240 Opiniões 370

TrustScore: 5 em 5

4,9

Unit L75, 35 Regent Cr, The Trafford Centre, M17 8AR MANCHESTER, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Best place to buy premium quality perfumes I would say. All types of renowned brands' perfumes available with great variety of deals including student discount. Last but not the least, "Humma" was suc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely a great place to shop. Friendly greeting upon arrival, an non 'pushy' sales team who knew exactly what to advise me on when buying my best friend a present. My friend couldn't belive ho... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thank for such a wonderful experience at The Perfume Shop. Louie was very helpful and patient in providing us with multiple options and finally we made the right choices. Must visit store and look out... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Adam & John, the two customer assistants were fab!. They were so friendly, really helpful & nothing was too much trouble. I was with my elderly Aunt (91 years old) & they were so lovely with her - t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • Unit L75, 35 Regent Cr, The Trafford Centre, M17 8AR, MANCHESTER, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

370 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

manal and huma were so lovely and had…

manal and huma were so lovely and had such a great wrapping skills xx

31 de janeiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Best place to buy premium quality…

Best place to buy premium quality perfumes I would say. All types of renowned brands' perfumes available with great variety of deals including student discount. Last but not the least, "Humma" was such a wonderful staff who hepled me to choose the right product I wanted and also wrapped my gift in a fantastic manner!

23 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 1 em 5 estrelas

I ordered two weeks ago and haven't…

I ordered two weeks ago and haven't received it as it went missing. I haven't received my refund because I have to wait until it gets approved. Avoid, avoid!

6 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hello Artur,

I’m really sorry to hear about the trouble you’ve had with your order and refund. I completely understand how frustrating it must feel to be left waiting, especially when your purchase hasn’t arrived as expected.

As there isn’t an order number or email linked to this review, I’m unable to look into this personally. However, our Customer Service team is here to help and will make every effort to resolve the issue for you as quickly as possible. Please do reach out to them so we can work with you to sort this out.

Thank you for your patience, and I hope we can get this resolved for you soon.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing customer service received from…

Amazing customer service received from the store today. Special shout out to Ahsan and Ibrahim serving me and my friends today !!!!

10 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Friendly and helpful service at the…

Friendly and helpful service at the Trafford Centre store

15 de fevereiro de 2026
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

The best costumer service ever I had

The best costumer service ever I had , the young gentleman help me for my shopping which is nice perfume , his name is LOUIE , he’s really kind and friendly , thank you again 🙏🏻🙏🏻

28 de fevereiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Quick and easy service from Huma!

Quick and easy service from Huma!

5 de fevereiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Good customer service

Good customer service, very friendly and helpful :)

Would highly recommend coming to this…

2 de fevereiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I had a great experience in buying…

I had a great experience in buying perfumes for my wife. I bought Burberry and YSL. I thank wholeheartedly Imran, Amir and Ibraheem for guiding me properly to buy the best within my budget.

29 de janeiro de 2026
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

5 ⭐️ perfect perfumes

The misses was buzzing with her Christmas perfume

14 de novembro de 2025
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Staff always good

Staff always good. My go to for smelly stuff.

18 de dezembro de 2025
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hi,

Thanks for your lovely feedback & for choosing us to shop with us.

The Perfume Shop

Classificada 5 em 5 estrelas

Smooth

Wonderful experience

3 de dezembro de 2025
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Classificada 5 em 5 estrelas

Quick and Freebie

The item was delivered quicker than originally expected, securely boxed and even had a free gift inside. Extremely happy with this service.

18 de novembro de 2025
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Classificada 5 em 5 estrelas

Aliah was lovely and friendly today

Aliah was lovely and friendly today. I needed options for a gift and she gave me several. She wrapped it lovely, finished with a personalised ribbon. Thank-you!

13 de novembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Classificada 5 em 5 estrelas

Good customer service!

Perfume arrived quickly. Had to return and did so in store - was really easy and the refund was quick!

24 de outubro de 2025
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Classificada 5 em 5 estrelas

The perfume shop Trafford centre

I was greeted by John at the perfume shop in the Trafford centre, where he helped me choose an aftershave which was a present for my dad. He was very friendly and knowledgable about the scents I was asking about.
Great customer service and he even wrapped it for me at a small extra cost.
Can’t thank him enough.
Great experience at the perfume shop!
Thanks to John.

29 de setembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hi,

Thanks for your review! it's great to hear of your 5* experience, thank you.

The Perfume Shop

Classificada 5 em 5 estrelas

Minah was so lovely

Minah was so lovely! Really kind and helpful

20 de setembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hi,

Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Classificada 5 em 5 estrelas

Good quality aftershave

8 de setembro de 2025
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hi,

Thanks for your review! I am so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.

The Perfume Shop

Classificada 5 em 5 estrelas

Visited the store in the Trafford…

Visited the store in the Trafford Centre to purchase a birthday gift. I was served by Aaliyah who was very friendly and knowledgeable of the perfumes you stocked. This made our experience less stressful and the added bonus of gift wrapping was much welcomed. Would highly recommend visiting the store to Family and friends, will definitely be back 🙂 very Happy Customer 🙂

19 de setembro de 2025
Opinião espontânea
logótipo da The Perfume Shop - Trafford 240

Resposta da The Perfume Shop - Trafford 240

Hi,

Thanks for your review and kind words. We appreciate you.

The Perfume Shop

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