Amazing service, Cath served me and was amazing help when wanting to smell the perfumes / Aftershave. I also got 15% discount student discount on my purchase which I had forgotten to ask about which... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN MANCHESTER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
My experience was fabulous, I got into the shop and I was confused wait to get for myself and my wife but the partial lady she is awesome and very friendly , she gave me the best choice ever S... Ver mais
A empresa respondeu
Amir and Louis were amazing! Spent time helping us choose the perfect perfumes. Their efforts to assist us & go the extra mile is the reason we concluding to purchasing from this store, never had expe... Ver mais
A empresa respondeu
I went to see if I could get some Ysl Paris for my wife knowing that it’s not quite so easy these days. The assistant was extremely helpful and told me that I could only get it on line. Rather then le... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- Fornecedor de produtos de beleza
- Fornecedor de cosméticos e perfumes
- Loja de cosméticos
- Fornecedor de fragrâncias e aromas
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit U45, 153 Peel Avenue, The Trafford Centre, M17 8BN, MANCHESTER, Reino Unido
4,9
Excelente
200 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really helpful staff
Really helpful staff, Lara was excellent at helping me find the fragrance I’d like
23 de maio de 2026
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Sanaz Best Customer Service Ever in The…
Sanaz Best Customer Service Ever in The Perfume Shop
13 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
great customer service provided very…
great customer service provided very happy with service :)
29 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Talha magnificent assistant
13 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in to buy gifts and had no clue
Came in to buy gifts and had no clue. Sanaz was so helpful and very patient with me. She gave me lots of advice and testers. Highly recommend.
9 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I ordered click & collect & came in…
I ordered click & collect & came in before i received the confirmation email, Zach was really helpful & made sure i got what id ordered & gift wrapped it lovely!!
Thank you
2 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant customer service from Zack at…
Brilliant customer service from Zack at the Trafford centre branch- very helpful
2 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was with Sanaz today very kind and…
I was with Sanaz today very kind and helpful got me exactly what I needed couldn’t ask for more.
2 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amina was very helpful helped me find…
Amina was very helpful helped me find the best gift for my mum. Very good recommendation walked out with 2 amazing perfumes.
Will definitely visit again.
Thank you,
31 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aamina was really helpful
Aamina was really helpful, went above and beyond, in the end got the best gift for my wife.
31 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
really helpful
really helpful ! amazing recommendation and 10/10 service !!
31 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful
Very helpful, she was lovely and kind and helped me to find exactly what I was looking for!.
31 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I saw Zach in Trafford centre store he…
I saw Zach in Trafford centre store he was very cooperative and helpful thanks sooo much
31 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
john was great at helping us finding…
john was great at helping us finding what we needed, great service!!
31 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paris for my wife
I went to see if I could get some Ysl Paris for my wife knowing that it’s not quite so easy these days. The assistant was extremely helpful and told me that I could only get it on line. Rather then leave me to get on with it she offered to do it for me, which she did and it arrived two days later - a very satisfied customer (and wife!).
17 de março de 2026
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
John gave amazing service
John gave amazing service, got exactly what i needed and a lovely personalised gift.
23 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a great experience,John was so…
What a great experience,John was so helpful and made the experience so helpful
23 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff were very helpful and like lovely…
Staff were very helpful and like lovely to speak with.
Especially Amy who went above and beyond to find the perfume I was looking for.
28 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Trafford Park 57
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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