I went into town with my sister yesterday in Leeds and visited The Perfume Shop. I was served by Jaimie, who was extremely helpful and went above and beyond to make sure I found exactly what I w... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 3.31, Trinity Centre Leeds, LS1 5AT LEEDS, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had a really great experience at this perfume shop, I was served by Will who was especially helpful. He was really down to earth, knowledgeable and made the whole experience really easy and enjoyabl... Ver mais
A empresa respondeu
Sometimes as a non-passing trans woman, I get treated differently to other women. When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, an... Ver mais
A empresa respondeu
We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the ve... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 3.31, Trinity Centre Leeds, LS1 5AT, LEEDS, Reino Unido
4,8
Excelente
136 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Best staff and customer experience
Best staff and customer experience
18 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
It’s great
It’s great. The staff was really friendly and helpful when we were inquiring about the products and discounts in the store.
18 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
It's great to hear of your 5* experience with us. Thank you for your support!
Kind regards,
Sharain
The Perfume Shop Team
Brilliant service
Brilliant service, would come back again leeds Trinity's perfume shop.👏
16 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Dior Exlir savage great fragrance and…
Dior Exlir savage great fragrance and also got a savage perfume travel mini pack as gift. Delivery was prompt and in perfect condition.
3 de junho de 2025
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Trinity Leeds Store number 371
Trinity Leeds Store number 371
Really good Customer service and very helpful ,Always meets our requirement
Thank you to Maleehah
15 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Really helpful team
Really helpful team, whenever I visit - super friendly!
15 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Thank you for your kind words!
The Perfume Shop
Super polite and quick service
Super polite and quick service, thank you very much Maleehah.
14 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
It’s my first time here in Leeds
It’s my first time here in Leeds, the cashier was very nice and helpful. It was a quick process between picking out the perfume and paying, also deciding between getting it gift wrapped or not. I am very happy with my experience.
14 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
I'm thrilled with my purchase from the…
I'm thrilled with my purchase from the perfume shop today! The staff were knowledgeable and helped me find the perfect scent. The quality of the perfume is amazing, and the packaging is beautiful. Highly recommend! 5 stars ⭐️⭐️⭐️⭐️⭐️
14 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Store review
Staff was very helpful and very beautiful shop. It’s really helped me to get this thing I want.
Tracey and Jodie
14 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Lovely staff
Lovely staff, friendly and chatty. Was served by Jodie at Leeds Trinity.
14 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thank you so much for your 5* review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Went in to buy the new mark Jacobs…
Went in to buy the new mark Jacobs absolute and Tom macy and Jodie were Amazing, perfect no pun intended very good customer survives only perfume shop that I will go to in Leeds
6 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Jodie was great
Jodie was great, extremely helpful and open to assist me in finding a summer fragrance. Thank you
4 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
jodie was great
jodie was great, fantastic experience in the store itself, great selection and received good assistance
4 de junho de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Best service ever!
Amelia & jodie were absolutely fantastic! Love their amazing personalities and customer service! They know their knowledge for the best perfume tailored to you. I will only be coming to them for my perfumes, thank you very much!
26 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Went into the trinity store
Went into the trinity store, was served by two lovely ladies Jodie and Macy who were both very helpful . The service received from these two ladies was fantastic they went above and beyond to help me find the right perfume. Both are a credit to the store they didn’t once rush me and were more then happy to help
14 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Opted for express collection as was on…
Opted for express collection as was on a tight timeline, didn't arrive and instead went in standard, been waiting for them to cancel the order as it's ready to collect and they are still unable to do this. I'm expected to wait 2 more weeks for it to be considered uncollected and then refunds processed which takes another 14 days. 1 month of waiting for something that should have arrived next day but instead chose to arrive after I'd left for holiday. Won't bother using again.
25 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
We understand your frustration with the delay in your order and the inconvenience it has caused. We strive to provide a seamless experience for our customers, and it is disappointing to hear that your order did not arrive as expected. We apologize for the extended wait and the difficulties you've encountered with the cancellation process. We are committed to improving our services and addressing customer concerns.
Kind regards,
Sharain
The Perfume Shop Team
Jayden was absolutely amazing
Jayden was absolutely amazing – super friendly, helpful, and knew exactly what to recommend. Made the whole experience quick and enjoyable. Thank you!
28 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
I love my perfume
3 de fevereiro de 2025
Resposta da The Perfume Shop - Trinity Centre Leeds 371
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.