The Perfume Shop - Tunbridge Wells 41 Opiniões 

63
TrustScore: 5 em 5

4,8

Unit SU 60, Royal Victoria Place, TN1 2SS TUNBRIDGE WELLS, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Majua was extremely helpful and knowledgeable about the different perfumes I was interested in. She also had some good ideas about taking a small amount of perfume out in an handy handbag size.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The perfume shop is really great and I love how the staffs attended to customers they are well polite and give the best to customers which I really loved. Kasia and majka are really great staff. I wil... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kaisa was absolutely brilliant. She was friendly, welcoming, and very knowledgeable about the perfumes. She took the time to understand what I was looking for, offered great recommendations without be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing service from all of the girls at the perfume shop. Always happy to help me find the perfect fragrance for myself or a gift. The personalised ribbons are the perfect addition to any gift. Can’t... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • Unit SU 60, Royal Victoria Place, TN1 2SS, TUNBRIDGE WELLS, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

63 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(63)

34 163 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had a wonderful experience shopping…

I had a wonderful experience shopping at The Perfume Shop thanks to Rosie and Majka. They were both incredibly kind, friendly, and helpful throughout my visit.

They took the time to answer my questions, offered great recommendations, and made the whole shopping experience feel relaxed and enjoyable. Their excellent customer service and genuine care made choosing the perfect purchase so much easier.

A big thank you to Rosie and Majka for going above and beyond. They are a real credit to The Perfume Shop, and I look forward to shopping there again!

21 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Lovely customer service received from Majka

Lovely customer service received from Majka and made it easy for me to choose fragrance

20 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I went to the perfume shop the other…

I went to the perfume shop the other day looking for a gift but was very stuck for choice and wasn’t sure what to look for, I met a lovely lady called Majka who was a massive help she was super welcoming and helpful and managed to help me pick the perfect gift.

15 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I was so pleaser meet your worker Rose…

I was so pleaser meet your worker Rose 😊 Make mé very welcome,and was very friendly and help me make decision about the parfum,because Iam very picky,but thanks to Rose I pick up my parfium.
Thank you very much

18 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Wonderful service from Rosie

Wonderful service from Rosie, ladie knows her stuff. Definitely will be coming back!

18 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

The staff were really helpful with the…

The staff were really helpful with the queries that I had. Very pleasant and a very clean, well laid out shop.

15 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service, gave me so many choices to choose from but managed to find a perfume that is perfect for me. So much choice for everyone you won’t be disappointed.

15 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service, and knowledge about all of the perfumes is second to none. The ladies are always really helpful and happy to help. Fragrance Shop also does great perks when you sign up, so every visit is a win-win. Highly recommend!🎉

13 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Majka was so helpful and attentive

Majka was so helpful and attentive! Fantastic at her job ☺️

11 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Kasha - fantastic customer service

Kasha is really attentive and takes great care in providing a fantastic customer experience and service! Highly recommend!

19 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent customer service and very friendly

I was served by Majlia (or Majka - sorry couldn’t read the name). She was incredibly helpful and knowledgeable. I went in not really knowing what I wanted and she showed me so many options based on my very vague description of what I liked. Very good customer service. So much easier in store than guessing online!

5 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I use The Perfume Shop online and visit…

I use The Perfume Shop online and visit my local store in Tunbridge Wells. Whilst the online service has been faultless I prefer to shop in store if I’m able to as the staff there are very knowledgable, friendly, helpful and never rush or try to push you into making a decision.
Great staff, great company…online and in store. Keep up the good work!

24 de junho de 2026
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing service

Amazing service - always super friendly and helpful :)
Big THANK YOU to Kasia!!

24 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Kasha was fantastic great service and…

Kasha was fantastic great service and advice I will be going to her anytime I need to get any fragrances.

23 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing Rosie and also lovely Halie…

Amazing Rosie and also lovely Halie love this shopping experience in Tunbridge Wells best shop ever

Will always choose over any other perfumey and shop boots or Fenwicks

Fabulous

Delightful

Wonderful

Perfume experience

10/10

💗

22 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Andreea,

Andreea,
I’m happy to buy this perfume, excellent customer service.

10 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent communication skills

Excellent communication skills
Made everything very easy and comfortable for me
Thanks

28 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Rosie was extremely helpful!

Rosie was extremely helpful and cheerful!

28 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent service by Tunbridge wells…

Excellent service by Tunbridge wells staff today could not fault them and the service was great and the perfumes even better the Jean Paul gautier perfume latest range perfect. The individual ribbon service to put on the perfumes made it even better. Excellent service from start to finish .

27 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Staff very helpful and friendly.Really…

Staff very helpful and friendly.Really took the time to make sure I got what I wanted.
I was served by Majka and my husband was served by Andreea

23 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Tunbridge Wells 41

Resposta da The Perfume Shop - Tunbridge Wells 41

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais