⭐⭐⭐⭐⭐ Exceptional Customer Service from Nilo and Ro!!!!!! I had such an amazing experience at The Perfume Shop in Union Square, Aberdeen, thanks to Nilo and Ro! Both ladies were absolutely love... Ver mais
Localização
Alterar localizaçãoK5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS ABERDEEN, GB
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Leia as opiniões dos outros
Mariia is the best ever! Amazing service, knows her stuff super patient and very professional!! Her recommendations were spot on and she even introduced me to some new amazing scents!! Would definitel... Ver mais
A empresa respondeu
quality customer service, Thier staff Abi gave a good listening ear to my request/ requirement. I already had an idea of what i wanted and when we spoke, she gave me further content and context and ad... Ver mais
A empresa respondeu
Came to the perfume thinking that I was going to get one perfume but ended buying 13 perfumes . It was definitely worth it and put of those will go to my personal collection and a few will be gifts fo... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
K5 The Atrium, Union Square Shopping Centre, Guild Square, AB11 5PS, ABERDEEN, Reino Unido
4,9
Excelente
232 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovey service today from Safa
28 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sadia is the best seller in shop
Sadia is the best seller in shop, I felt special due to her kind and professional help.
28 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a find!
Great service from Skye. I wanted a more 'oily' aftershave than the more alcohol variety.
I was trying to explain a Dior aftershave that I hadn't been able to buy for nearly 25 years. She pointed to the Dior display and said "It isn't that one is it?" And there it was, after all this time, sat at the bottom of the Dior display! Pricy but worth it.
27 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Abi and Mariia were so helpful and kind.
Abi and Mariia were so helpful and kind.
20 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent and Quintessential
Abi and Mariia are exceptional customer service team. They offered quintessential service to myself and a friend during a short visit to the store. Very impressive and excellent.
20 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maria was nice to me
Maria was nice to me. It was a good experience
14 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fab customer service from Viktorija and…
Fab customer service from Viktorija and Ro at union square today ! Even done at a gift wrap 🩷 x
11 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff
Great staff, very lovely and so helpful.
Thank you Lauren, Ro at Aberdeen Branch were fabulous
10 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Lauren
I was served by Lauren, she was very polite, knowledgeable and provided great friendly customer service, Lauren was very helpful and was willing to help with any query I had,
10 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an amazing experience with Lauren…
I had an amazing experience with Lauren today she was so welcoming and kind in union square
10 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Lauren
I was served by Lauren.
She was very respectful and willing to help without hassles.
9 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
helpful staff
Saffa was very helpful in picking out the perfume I wanted and helped out with wrapping up the perfume. Was very satisfied with the service.
8 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Skye was fabulous:)
7 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Service today as always…
Super excited and satisfied with the service received today at The Perfume Shop, Union Square. Lauren and Nilo have excellent customer service skills. With both here, the company have great hands to deliver the expected results. I'll recommend the shop any time, any day.......Sam
6 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in to buy a birthday present for…
Went in to buy a birthday present for my dad, Lauren and Ro were very helpful when picking scents.
5 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
When asking staff about a perfume…
When asking staff about a perfume fragrance, both members were very helpful in giving their opinion. My server Viktorija was incredibly helpful, going out of her way to find a gift set at a lower price giving me a steal of a deal. She was amazing friendly and very polite :)
3 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was in this morning and served by…
Was in this morning and served by Viktorija, she was absolutely amazing. Quick and professional! Well done
3 de março de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good customer service
Lauren, she was an excellent sales representative very soft spoken and good sense of humor.💋💋💋
28 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello Pri,
I’m very sorry to hear about your experience and completely understand how frustrating that must have felt. For sustainability reasons, we offer customers the choice of either an email or printed receipt, but this is always provided upon request. I apologise if this wasn’t clearly explained at the time of your purchase.
Thank you for sharing your feedback and we’ll make sure to use it to improve our communication with customers in future.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Excellent service in Aberdeen
Excellent service in Aberdeen
24 de fevereiro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Union Square Aberdeen 340
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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