The staff were all polite and well knowledged. Hanna made my experience easy and helped me find the right perfume for me.
A empresa respondeu
Localização
Alterar localizaçãoUnit 37A, Selbourne Walk Shopping Centre, E17 7JR WALTHAMSTOW, GB
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Leia as opiniões dos outros
Staff name: Nelly Location: Walthamstow, 17& central shopping center. Amazing selection of unique scents! The staff was super helpful and knew their stuff. Definitely found my new signature fr... Ver mais
A empresa respondeu
Staff name: Yasmin Location: Walthamstow, 17 & Central Shopping Centre Yasmin was amazing - thank you so much. She was incredibly patient while I tried different scents, as I wasn’t sure what I... Ver mais
A empresa respondeu
My shopping experience was exceptional. Heather the sales assistant is amazing she knows exactly what I'm looking for as she has assisted me several times before. She cares and her love and kn... Ver mais
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 37A, Selbourne Walk Shopping Centre, E17 7JR, WALTHAMSTOW, Reino Unido
4,7
Excelente
69 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff were all polite.
The staff were all polite and well knowledged. Hanna made my experience easy and helped me find the right perfume for me.
19 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello Zara,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing customer service from Tali
Amazing customer service from Tali, she was very helpful.
4 de setembro de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hi Elissa,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
I like to say many thank to Walthamstow…
I like to say many thank to Walthamstow team special to Andreea ,she always give a good costumer service.always she is ready to help and help my to find the right present for my family .thank you Andreea.🥰
2 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trisha is best lady wonder flu customer…
Trisha is best lady wonder flu customer service
Thumb up for her
12 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had an amazing experience with tally
Had an amazing experience with tally, great and fast service with honest opinions. Best worker there by far! ❤️
7 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Veronica is absolutely lovely
Veronica is absolutely lovely, she made my experience so meaningful and gave me such a good experience! She’s absolutely brilliant, very attentive and genuinely takes time to understand the specific scent for each person. Thank you Veronica!
2 de julho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience
Amazing experience, really loved Najma she helped me pick out the best perfumes and wrapped everything neatly and precisely.
30 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trisha was very helpful in finding the…
Trisha was very helpful in finding the right perfumes. Thank you very much for your service!
25 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pleasant experience
Pleasant experience. Staff knows products and very knowledgeable
7 de junho de 2026
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Yasmin
Staff name: Yasmin
Location: Walthamstow, 17 & Central Shopping Centre
Yasmin was amazing - thank you so much. She was incredibly patient while I tried different scents, as I wasn’t sure what I wanted. She genuinely cared about helping me find the right one, and I left feeling really happy with my choice.
Thank you again, Yasmin - you really made my day :)
6 de junho de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nejma is a wonderful person very…
Nejma is a wonderful person very helpful and understanding. She made feel great with her wonderful advice
23 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Trisha was lovely
Trisha was lovely, patient and very knowledgeable about the product. Would back again as usual. Amazing service.
21 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Trish.
Excellent service from Trish.
I appreciate the help you gave me today!
Peter Pan
10 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jasmin and Hannah they serve me very…
Jasmin and Hannah they serve me very good and they were very helping
2 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service
Fantastic customer service. Thank you Heather Hannah and Yasmin. I will be back to buy more. Always a delight to come to TPS!!!
2 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I got served by amazing lady Trish at…
I got served by amazing lady Trish at Walthamstow branch. I had amazing experience. She is so kind and amazing lady. Will definitely go there again.
Thanks Trish 💕
2 de maio de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very lovely staff very professional…
Very lovely staff very professional people and customer service was good I am very happy
30 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alejna thank You so much lovely
Alejna thank You so much lovely
27 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a disappointing experience at the…
I had a disappointing experience at the perfume shop. The sales assistant had very long nails, and when she first wrapped my birthday gift, she accidentally tore the wrapping paper with them. I politely asked if she could rewrap it, but she responded in a very irritated and unprofessional manner. Although she did replace the wrapping, her attitude was quite unpleasant and made the whole interaction uncomfortable. Overall, I didn’t get a positive vibe from her and felt the customer service could have been much better.
25 de abril de 2026
Opinião espontânea
Resposta da The Perfume Shop - Walthamstow 154
Hello Tina,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, we take your concerns seriously and would appreciate the opportunity to learn more and make this right. Please reach out to our customer service department through our website, we’re here to listen and improve.
Sincerely,
Jasmyn
The Perfume Shop Customer Services
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