The Perfume Shop - Woolwich SD 559 Opiniões 

91
TrustScore: 5 em 5

4,8

c/o Superdrug 14-20 Powis Street, SE18 6LF LONDON, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

They were able to really assist me well without a thought. Genuine and nice people Lisa and Lem. Amazing customer service, nothing seemed an issue to them. I'm a really satisfied customer. Thank... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I just stopped by on Saturday, only to drop off and recycle so.e old perfume bottles and I also needed a new perfume, which I usually buy online Then I started to speak to the most amazing sales as... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had such a lovely experience at This store today thanks to Natalie. She was friendly, patient and really knowledgeable about the different fragrances. She took the time to listen to what I was looki... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very polite and friendly, we tend to always raise issues when things go wrong but forget to praise when something good happens . hence why I have taken time out to appreciate the wonderful service I r... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Perfumaria
  2. Fornecedor de produtos de beleza
  3. Fornecedor de cosméticos e perfumes
  4. Loja de cosméticos
  5. Fornecedor de fragrâncias e aromas
  6. Loja de produtos para cabelo

Escrito pela empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informações de contacto

  • c/o Superdrug 14-20 Powis Street, SE18 6LF, LONDON, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

91 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(91)

34 096 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

They were able to really assist me well…

They were able to really assist me well without a thought. Genuine and nice people Lisa and Lem. Amazing customer service, nothing seemed an issue to them. I'm a really satisfied customer.

Thank you for hiring a good team in Woolwich Superdrugs we need more people like them around.

From Jerome

31 de agosto de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.

We look forward to assisting you again in the future.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great customer experience

I just stopped by on Saturday, only to drop off and recycle so.e old perfume bottles and I also needed a new perfume, which I usually buy online Then I started to speak to the most amazing sales assistant, Leni, about perfumes, new launches, fragrances before and now, and it was the best shopping experience. You can tell Leni really knows about perfumes, and can definitely advise you and fragrances! Will defo come back!
Agos

22 de agosto de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Appreciative

Very polite and friendly, we tend to always raise issues when things go wrong but forget to praise when something good happens . hence why I have taken time out to appreciate the wonderful service I received

28 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great service

I went to buy my partner a birthday fragrance and young lady called Natalie really helped me with my purchase ended up buying more than I intended thank you!

21 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

I was attended to by prithi and she has…

I was attended to by prithi and she has an awesome customer service
Excellent

18 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing service!!

I had such a lovely experience at This store today thanks to Natalie. She was friendly, patient and really knowledgeable about the different fragrances. She took the time to listen to what I was looking for and helped me choose the perfect perfume without making me feel rushed or pressured. Her customer service was excellent and she made the whole experience really enjoyable. Natalie is a real credit to the store and I’ll definitely be returning!

18 de julho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Struan
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Lisa was the best

Lisa was the best

13 de junho de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Had an amazing in-store experience…

Had an amazing in-store experience picking a perfume. Leni was super amazing; she made me feel like a premium customer lol. Great service; I will definitely be back.

21 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Superb service from Ms Princess

I was served by Ms Princess at your Woolich branch this afternoon and her service was excellent. Her attitude is greatly worthy of every appreciation. Even when I had forgotten my bank card at the branch, I still got assisted by Princes and her colleague. Thank you so much Princess for representing Superdrug well. Lola.

8 de maio de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Leni the perfume shop superstar!!

Every time I come to the perfume shop on Powis street SE18, I am always greeted the warmest welcome by Leni.

She is a STAR. On several occasions Leni has looked after me and always lets me know of the deals and special sales and she is a credit to the company!

I always feel special when I come to this store and when I want my next cologne I will be coming back to see Leni at the perfume shop.

She is excellent at her job and this should be acknowledged. Many thanks to Leni at the perfume shop, Powis Street, SE18. 🙏🏾🫶🏾🥰

30 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Amazing customer service from Leni

Amazing customer service from Leni, she was very friendly and helpful.

18 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Good customer service today

Good service

18 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

My experience was impeccable

My experience was impeccable. I recieved amazing customer service from Leni and she attended to my every need perfectly.

18 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Leni was really nice and her customer…

Leni was really nice and her customer service was good she made me feel welcome and helped with my service

18 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Leni (559) is amazing

Leni (559) is amazing. All I knew was the smell I wanted and she took her time going through the perfumes until I found the scent required.
Thank you.

16 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.

Kind Regards,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Princess was amazing

Princess was amazing, she wrapped my perfumes excellently, a wonderful staff

15 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Excellent service

Had an excellent service, Lisa was very helpful and patient, and showed all possible options for the gifts I wanted.

1 de abril de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Nada very good customer service and…

Nada very good customer service and very friendly and humble Girl need to get promoted for store manager

25 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Lenny was incredibly knowledgeable…

Lenny was incredibly knowledgeable about the notes in perfumes which made life easier for me! She was friendly and very helpful in choosing the perfect gift for my mums birthday. Thank you!!

21 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Classificada 5 em 5 estrelas

Great

Nice services,patience and williness

22 de março de 2026
Opinião espontânea
logótipo da The Perfume Shop - Woolwich SD 559

Resposta da The Perfume Shop - Woolwich SD 559

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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