Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had ordered from the pi hut before and never had problems with them. Recently had two purchases and one item was lost. The experience was frustating and the item was refunded. So that is why I updat... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely fantastic service from these guys, & cannot be faulted in any way whatsoever from me. Response to an eMail took less than 1 minute which I've NEVER, ever, encountered before, and... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Sent the wrong product, would not replace until they received their incorrect product back, then waited at least one extra day to send the correct product. No expedited delivery. Whole process added a... Ver mais

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Classificada 5 em 5 estrelas

Bought an m5stack tab5 which had an issue so I contacted The Pi Hut through their Support Portal, Jayde responded the same day providing me with an RMA returns number with a Royal Mail return label. I... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de computadores e acessórios

Escrito pela empresa

Official distributor of all things @Raspberry_Pi #PiZero. Helping bring Raspberry Pi to the masses.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Always great to deal with

Always great to deal with, easy communication and prompt dispatch and delivery.

1 de abril de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hi Jonathan.

Thank you for your lovely feedback!

Thank you for your support.

Many Thanks,
The Pi Hut.

Classificada 5 em 5 estrelas

Tech service: 10 out of 10

The Pi Hut service provide me, in a very short time,less than 10 days, outside UK, a solution for my Touch Display.

9 de abril de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hello,

Amazing news! We are so pleased regarding your speedy delivery.

Many Thanks.
The Pi Hut.

Classificada 2 em 5 estrelas

Sent the wrong product

Sent the wrong product, would not replace until they received their incorrect product back, then waited at least one extra day to send the correct product. No expedited delivery. Whole process added an extra week to an already slow delivery time.

10 de abril de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hello,

Thank you for your review.

I can confirm as per our email to allow our returns team 48 hours to process all the returns.

We are pleased you now have the correct item and we apologise for the mix up.

Kind Regards,
The Pi Hut.

Classificada 5 em 5 estrelas

Where is my item?

I had ordered from the pi hut before and never had problems with them. Recently had two purchases and one item was lost. The experience was frustating and the item was refunded. So that is why I updated my review. I recommend using royal mail when ordering with them.

9 de abril de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hello,

We have requested more information so we can look into this for you.

We look forward to hearing from you.
The Pi Hut.

Classificada 1 em 5 estrelas

Awful customer support

Awful customer support. They are adamant about not cancelling or changing the address of an order even one minute after it was placed. Their website requires you to fill in shipping details, but then silently ignores them and defaults to the PayPal address without any warning. This design makes it far too easy to send an order to the wrong place and the company refuses to correct obvious mistakes. I will not be ordering from them again and would not recommend them to anyone.

5 de abril de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hi Boran,

Thank you for your review. I can see you did speak with a member of our team who advised, once an order is placed, our warehouse team generate the pick list and shipping label almost immediately and begin packing - with your parcel joining the stack shortly after.

By the time you have contacted us, and we have reached your message in the support queue, most orders are already packed and caged along with hundreds of others - making cancellations extremely difficult to locate and manage.

Due to these logistics issues, we don’t offer cancellations, amendments, or order combining once an order has been confirmed at checkout.

Many Thanks,
The Pi Hut.

Classificada 5 em 5 estrelas

Great support

Very helpful. Courier lost the purchases and Pi Hut were able to get a next day delivery to replace them. Thanks!!

27 de março de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hi Geoff.

Great news! Thanks for your feedback!

The Pi Hut.

Classificada 5 em 5 estrelas

I bought a M5 stack stick s3 and it is…

I bought a M5 stack stick s3 and it is more than what i expected! It is incredible for the size. It arrived quickly and no problems other than i see the battery life depleting after 2 weeks.

18 de março de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hello,

Thank you for your feedback!

If you need any assistance feel free to reach out to us.

Many Thanks,
The Pi Hut.

Classificada 5 em 5 estrelas

Outstanding!

The shipping was impressively fast, and the customer service exceeded my expectations. Every interaction was professional, friendly, and helpful. I highly recommend The Pi Hut for their efficiency and outstanding support.

9 de março de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hello,

Thanks so much for the review and continued support.

Many Thanks,
The Pi Hut

Classificada 5 em 5 estrelas

TV HAT Fault quickly resolved .. 5 star service

PI Hut supplied a TV HAT and I had an issue getting it to work. With the help of the Support forum diagnosed a faulty HAT .
Was replaced at no cost (not even postage)
One happy Customer

27 de fevereiro de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hi!

Amazing news! So happy to hear the team sorted this quickly for you!

If you need anything else please reach out to us.

Many Thanks,
The Pi Hut.

Classificada 5 em 5 estrelas

Great Service

After a couple of months Pi500 micro sd slot became faulty, after a couple of emails they emailed me a return lable. Posted to them on Monday and Royal Mail delivered replacemnt on the Friday.

Fast turn around.
Great Service.

Pete Morgan

27 de fevereiro de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hi Pete.

Great news to hear the team we're able to sort this for you.

If you need anything else please reach out to us.

Many Thanks,
The Pi Hut.

Classificada 5 em 5 estrelas

Great store

Pi Hut are excellent, great products and the support I received when I had a faulty device was amazing.

25 de fevereiro de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hi John,

That is absolutely fantastic to hear! I'm glad the team could get this sorted for you!

Thank you for your review!
The Pi Hut Team.

Classificada 5 em 5 estrelas

Absolutely fantastic service (order 1515921)

Absolutely fantastic service from these guys, & cannot be faulted in any way whatsoever from me.

Response to an eMail took less than 1 minute which I've NEVER, ever, encountered before, and I received my order unmolested & brand new within 24 hours of being dispatched.

I will be back & recommend this seller very highly based on my first order experience.

Keep up the good work, guys.

⭐️⭐️⭐️⭐️⭐️

24 de fevereiro de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hi Damian.

Amazing! So glad to hear this!

We look forward to your continued custom.

Many Thanks.
The Pi Hut.

Classificada 5 em 5 estrelas

Very good

Easy to use website, fast dispatch, cheap prices

19 de fevereiro de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hi Joe!

Thanks for your feedback!

Kind Regards,
The Pi Hut.

Classificada 5 em 5 estrelas

WiFi adaptor

Had WiFi adaptor from the Pi Hut but it was defective, contacted support who shipped another one out the same day . Now all ok.

18 de fevereiro de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hello,

Thank you for your feedback.

I am pleased to hear the support team rectified your issue promptly.

Many Thanks.
The Pi Hut.

Classificada 5 em 5 estrelas

Great products and loads of options

Great products and loads of options. Have ordered a fair amount of items from pihut and the experience was always smooth, only had one issue with Evri but quickly handled by the pihut support team.
Thank you

12 de fevereiro de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hello,

Thank you for taking the time to leave us a review.

We are very happy to hear the team we're able to resolve your issue.

Many Thanks.
The Pi Hut.

Classificada 5 em 5 estrelas

Great company to deal with

Great company to deal with. Fast delivery and any problems resolved promptly and without any hassle. First class service

4 de fevereiro de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hi David,

Thank you for your valued feedback! We are so pleased you had a great experience with us.
Many Thanks
The Pi Hut.

Classificada 5 em 5 estrelas

Great customer service received

Great customer service received. Very quick to reply to emails when i submitted my query. Quick resolution which was very much appreciated. I have bought and received several products and all are very good quality.

4 de fevereiro de 2026
Opinião espontânea
logótipo da The Pi Hut

Resposta da The Pi Hut

Hi Lewis,

Thank you so much for your feedback.

We are very happy to hear the team we're prompt in their response.

Thank you for continuing to support us!
The Pi Hut.

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Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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