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The Pure Gold Company Opiniões 

313
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My interest in gold started with a different broker, which I found to my disappointment, were a bit too pushy for my liking. I came across the The Pure Gold Company and made contact with Alfred Slad... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

What a great company and what outstanding customer service I’ve received both with Nicholas Paul and Alex Kaye. They have been so helpful and nothing is too much trouble for them I would recommend... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

If you're thinking of investing in Gold or Silver, look no further. I've been dealing with Alfred....an extremely patient guy with zero pressure.....he didn't "sell" to me....he simply helped my "buy"... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We would like to express our sincere thanks to Tommy and Alex for the excellent service they provided to both buying and selling their information was invaluable for Terry and me. From start t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de investimentos
  2. também em
  3. Empresa comercial de ouro e prata
  4. Negociante de ouro
  5. Serviços de finanças alternativos

Sobre The Pure Gold Company

Escrito pela empresa

The Pure Gold Company exists to make investing in physical bullion as simple as possible.

Our team of brokers are here to help you to buy the right bullion at the right time for the right price. We offer free consultations so you can speak directly to professional brokers who will answer all of your gold and silver investment questions. Helping you to make the right choices so you don’t pay over the odds or miss an opportunity to purchase entirely tax-free.

We are LBMA members and only deal with LBMA member bullion suppliers and vaults, giving you that extra layer of confidence in where you bullion originates from, and how safely it is stored (if you choose secure storage instead of insured home delivery).

Importantly, we offer all of our clients a buy back guarantee. We know the providence of all the bullion we sell and hence are more than happy to buy it back when the time comes.

We are always competitively priced and our brokers love to speak about all things gold and silver, so why not give us a call if you are considering investing in physical bullion. And see for yourself why we are trusted by so many investors.

Our Buyback Guarantee

We buy back quickly, at a fair price

We buy back
We know the provenance of all the bullion we sell. So we are confident in buying it back.

At a fair price
You don’t have to sell your bullion back to us. If you do, you will find we are very competitive.

Without delay
If it’s time to sell then you don’t want to wait. We provide quick valuations and settlement.

Informações de contacto

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Free Gold Bullion Investment Guide

You'll be a gold expert in no time! Includes tax-free investments...

4,8

Excelente

TrustScore: 5 em 5

313 opiniões

5 estrelas
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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(313)

53 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Prompt response every time.

Prompt response every time.
Highly professional.
Extremely polite.

2 de abril de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Chris,

Thank you for the kind words, we're glad you had a quick, polite and professional response!

Best,

The Pure Gold Company

Classificada 5 em 5 estrelas

Howard is a great delivery man who was…

Howard is a great delivery man who was able to fix the issues with the delivery ! Very efficient

3 de abril de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Olivia,

It's great to hear that our delivery process was flexible and able to fit around your needs.

Thank you for your kind words, and thank you choosing to work with us.

Thanks

The Pure Gold Company

Classificada 5 em 5 estrelas

Invest to Diversify

I invested about 6 months ago to diversify: the process was very well managed and more importantly supported with clear, concise information. Just received a follow up call to check in on how things are going which I really appreciate.

1 de abril de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi James,

We really value making sure our investors have all the information they need to make a comfortable, well-informed decision. It's great to hear that resonated with you and made a difference to your experience.

Thanks for taking the time to leave a review,

The Pure Gold Company

Classificada 5 em 5 estrelas

Fantastic

Fantastic! My experience was simply great,since I was gently and professionally guided to enable me make the right choice. Kudos to Pure Gold.

24 de março de 2025
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Resposta da The Pure Gold Company

Hi Victor,

Thank you, we're so glad your experience was great! We always strive for a professional service.

Best,
The Pure Gold Company

Classificada 5 em 5 estrelas

The Pure Gold Company Recommended

This is a very easy company to deal with, giving an excellent all round service. They offer a tailored package to suit your requirements. You are given full information and advice on what to buy and how to tailor your purchase to fulfil your aims.

23 de março de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Matthew,

Thank you, we're so glad you had an excellent service and that your requirements were met!

Best,

The Pure Gold Company

Classificada 5 em 5 estrelas

It was a very professional and diligent…

It was a very professional and diligent service. Dealing with Pure Gold, was a golden experience particularly with Jamie Oglesby, who was very professional, prompt and knowledgable of the market and the product of offer. Thank you!!

26 de março de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Hussam,

So glad to hear you had a positive experience! We hope to continue offering a golden service.

Best,

The Pure Gold Company

Classificada 4 em 5 estrelas

Initial concerns dispelled

I was a little perturbed at first by the order of things happening in relation to the purchase.
However, all went smoothly and I am a satisfied customer

22 de março de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Ian,

We're glad the process went smoothly and that you're satisfied. Hopefully your initial concerns were settled accordingly.

Best Wishes
- The Pure Gold Company

Classificada 5 em 5 estrelas

Very patient,friendly and…

Very patient,friendly and understanding. Not pushy

8 de março de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Steven,

Thanks for leaving us your feedback! It's good to hear you are happy with the service you received. It's important to go at a pace you are comfortable with when making purchases this significant!

Thanks,

The Pure Gold Company

Classificada 5 em 5 estrelas

I’ve never bought this type of asset before...

I’ve never bought this type of asset before. The broker Kallum explained everything clearly including their buy back policy. The purchase and process through to arrival was excellent.

4 de dezembro de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi David,

Its good to hear that Kallum communicated the information you needed to make an informed decision. With the current economy, many investors are losing faith and making the move to gold, so more and more we are speaking to new investors. Thank you again for your kind words!

Thanks,

The Pure Gold Company

Classificada 4 em 5 estrelas

Helpful responsive staff

Took a little longer to receive my funds than hoped for but overall fine .
Helpful responsive staff

7 de março de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Sarah,

We're glad to hear the buying process was smooth overall. Apologies about the lack of clarity regarding the arrival time of the funds. I appreciate the transfer was made late in the afternoon and so may have cleared at your end later than expected. I am glad to hear that this our staff were responsive and efficient.

Sorry for any inconvenience caused.

Thanks,

The Pure Gold Company



Classificada 5 em 5 estrelas

Excellent experience - flexible and willing to go the extra mile

Excellent experience of using this company. My account manager, Jamie, gave me all the information I needed to make my decision and was happy to openly discuss the pros and cons of all the options I was considering. He never put pressure on me and was open and flexible about meeting my specific investment needs. He went the extra mile for me in my most recent transaction and managed an improvement I was very happy with. Overall the business process has been smooth and efficient and 100% met my needs.

7 de março de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi M,

We're glad to hear that you were properly informed and given everything you needed to make your decision. We take pride in giving people all the time they need to make a decision in their own time. Thank you for the kind words!

Thanks,

The Pure Gold Company

Classificada 5 em 5 estrelas

Efficient service delivery

Efficient service delivery. No hassles and fuss. Staff were all clear on the process to follow in selling some gold I bought in May 2023.

Thank you to Alfie that was persistent in helping me and followed through the process with patience.

Alfie was also very supportive and reassuring when I was concerned about the quality of the service I got from the Post Office employee who helped me on the day I post my package.
Renskie

21 de fevereiro de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Rene,

It's great to hear that your purchasing process was smooth and that your gold arrived in a timely manner. Thank you for your kind word about Alfie's service, we really value making the process as clear, easy and simple as possible, so it's good to hear that was reflected in your experience.

Best Wishes,
The Pure Gold Company

Classificada 5 em 5 estrelas

As always Tom was amazing for ever…

As always Tom was amazing for ever helpful . Thank you

25 de fevereiro de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Vivienne,

It's great to hear that you felt that Tom was very helpful throughout the process. We really value giving the best customer service, so it's greatly appreciated when it's noticed, thanks for taking the time to leave us a review!

Best Wishes,
The Pure Gold Company

Classificada 5 em 5 estrelas

Great service plenty of help and advice

6 de janeiro de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Lynne,

Thank you for your lovely feedback! We're glad to hear that you were satisfied with the service.

We believe in giving our clients the time and clarity they need, to make sure you're happy and comfortable!

Best wishes,
The Pure Gold Company

Classificada 5 em 5 estrelas

Good detailed advice explained in…

Good detailed advice explained in laymans terms, clear and concise.
My purchase through to delivery went smoothly and as described.
Thank you

21 de fevereiro de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Richard,

Thank you for taking the time to give us feedback on our service. We are glad to hear that our focus on clear communication was up to your expectations!

Best Wishes,

The Pure Gold Company

Classificada 1 em 5 estrelas

Purchasing (of course) seems…

Purchasing (of course) seems effortlessly easy and simple. 4 years after purcashing a few gold sovereigns, i requested to sell. I had to call them twice to receive an email to sign my signature. The buy back price was ridiculous, the coins would sell for the exact same price as I purchased them for- despite the gold price increasing significantly since buying. Thank God it was only a tiny amount of money i put into buying these coins, I will be selling somewhere else for a better valuation.

13 de fevereiro de 2025
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Jennifer,

We are obviously glad to hear you found purchasing through us to be effortlessly easy and simple – this is exactly what we strive for with our service.

However it is obvious from your review that our buyback process has left you feeling let down, and that is a real concern for us. Firstly, you shouldn’t have had to call our team twice - we will look into what happened there. And secondly, we know from benchmarking that our buyback prices are among the most competitive in the market and always based on the live gold spot price. We have rechecked the buy back price you were offered and can see it is significantly higher than the price you originally paid.

Clearly something is not right here and we have been trying to get in touch to try and resolve it as we don’t want to leave you feeling like this. Please do call us back if you read this in the meantime.

Best wishes,

The Pure Gold Company

Classificada 5 em 5 estrelas

Incredibly easy and helpful

Easy process, from start to finish. Entirely faultless. A fantastic commodities investment firm.

23 de janeiro de 2025
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Brandon,

Thank you for your fantastic feedback! We’re thrilled to hear that you found the process easy and seamless from start to finish. It’s wonderful to know you had a faultless experience, and we truly appreciate your kind words.

Best wishes,
The Pure Gold Company

Classificada 5 em 5 estrelas

Convenient to deal with

The service is to the high standard. I was payed a lot of attention and my broker Kallum was very helpful. I was granted an opportunity to visit their office so that I made sure that they were genuine company and I was done some favors. For example, Kallum sourced me exactly the coins which I wanted - fresh out of mind gold Britannia. Or, they made it possible for me to come and collect the product on my own, instead of having it delivered to my doorstep(which I would hate, delivery is annoying isn't it?), so that I could use my preferred time slot and day, and so that I could check thoroughly every coin before taking them out.

11 de dezembro de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Dear Marat,

Thank you for your kind words! We’re delighted to hear that you had a high-standard experience and that Kallum was so helpful throughout the process. It’s great that you had the opportunity to visit our office for added peace of mind and that we could accommodate your specific requests, from sourcing freshly minted coins to arranging in-person collection. We truly appreciate your trust and look forward to assisting you again in the future.

Best wishes,

The Pure Gold Company

Classificada 5 em 5 estrelas

When I called Pure Gold Lucy answered…

When I called Pure Gold Lucy answered and explained clearly how I could invest in gold. She continues to help as I have increased my purchase of gold.
Once my gold had been purchased delivery was arranged and completed efficiently.

10 de outubro de 2024
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Resposta da The Pure Gold Company


Dear Maurice,

Thank you for your kind feedback! We’re delighted to hear that Lucy provided clear guidance on investing in gold and has continued to support you as you expanded your purchases. It’s wonderful to know that delivery was arranged and completed efficiently. We’re here to assist you whenever you need.

Best wishes,
The Pure Gold Company

Classificada 5 em 5 estrelas

Good company to deal with

Good company to deal with, and honoured there word when it came to a buy back, they were way ahead of any one else on price.

6 de novembro de 2024
Opinião espontânea
logótipo da The Pure Gold Company

Resposta da The Pure Gold Company

Hi Charles,

We’re glad you had the opportunity to see firsthand how our buyback service is highly competitive in the market. Thank you for the 5 star review!

Best wishes,

The Pure Gold Company

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