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TheraNest by Ensora Health Opiniões 

307
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Informações sobre a empresa

  1. Serviço de empresa para empresa
  2. Serviço de saúde mental
  3. Fornecedor de software

Sobre TheraNest by Ensora Health

Escrito pela empresa

About Us
TheraNest is the go-to EHR software for mental health professionals, from solo practitioners to group practices. We are committed to empowering therapists by simplifying complex administrative tasks and improving client engagement. TheraNest is designed to support the needs of modern mental health practices, helping professionals manage their practice efficiently while focusing on delivering exceptional client care.


Why TheraNest?
Our software is built to adapt to your practice's size and pace, scaling as your client base grows. With TheraNest, you gain access to powerful telehealth capabilities, allowing you to meet your clients wherever they are. Our intuitive scheduling, billing, and documentation tools make running your practice smooth and straightforward. Plus, with unlimited storage and support, you have everything you need to manage your practice at your fingertips. When you choose TheraNest, you're not just choosing software; you're gaining a partner that’s invested in your success.

Switching to TheraNest is Easy
Don’t fear, your data is in good hands. When you subscribe, we offer a complimentary 15-minute meeting with our onboarding team to help format and import your data. Choose an annual plan and we'll handle the data migration for you at no extra cost, ensuring a smooth and effortless transition.

Getting Started
Don't just take our word for it, try it out for yourself! Start your FREE 21-day trial today and see how easy it is to get set up with TheraNest.

Less admin work, more human work with Ensora Mental Health

Escrito pela empresa

Tailor documentation & forms to your practice
Fully customize your intake forms and progress notes for a perfect fit to your practice. Easily share forms on the client portal for a seamless onboarding experience.
Reduce your admin time by up to 25%
Spend less time on your admin tasks and more time with clients with Ensora Mental Health's automated billing and intuitive practice management.
Get paid up to a week sooner with fast-tracked billing
No more manually creating invoices and submitting to insurance payers. Set up Ensora Mental Health to manage your billing process from invoice to ERA for a more consistent revenue flow.

Informações de contacto

Promotion box for TheraNest by Ensora Health

Getting Started with TheraNest

Don't just take our word for it, try it out for yourself!

3,9

Bom

TrustScore: 4 em 5

307 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(307)

95 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

User Friendly

User Friendly

28 de maio de 2026
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Resposta da TheraNest by Ensora Health

Always great to hear! Thanks so much for sharing.

Madison
TheraNest by Ensora Health

Classificada 5 em 5 estrelas

Theranest is user friendly and it…

Theranest is user friendly and it simplifies an initial assessment and diagnosis.

27 de maio de 2026
logótipo da TheraNest by Ensora Health

Resposta da TheraNest by Ensora Health

Making the assessment and diagnosis process simpler is something we put a lot of thought into, so it's great to hear it's making a difference. Thanks for sharing!

Madison
TheraNest by Ensora Health

Classificada 4 em 5 estrelas

pretty good, some slow downs with the new upgrade

Overall the program and website is good but with the recent changes it seems a little slower on my computer and sometimes seems to freeze. I think the changes are good but the cursor is slower to change into the clickable hand-with-finger so that is disappointing. There are more glitches when I reschedule appointments than in years past.

28 de maio de 2026
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Resposta da TheraNest by Ensora Health

Thank you for the detailed feedback! We're glad the changes have been a step in the right direction overall. The slowdowns, freezing, and rescheduling glitches you're experiencing are not things we want you dealing with and we'd love to look into what's going on. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and we'll see what we can do to get those sorted out for you.

Madison
TheraNest by Ensora Health

Classificada 4 em 5 estrelas

Its easy to use

Theranest is easy to use for my business.

28 de maio de 2026
logótipo da TheraNest by Ensora Health

Resposta da TheraNest by Ensora Health

Really glad TheraNest has been a good fit for your business! If there's anything we can do to make your experience even better, let us know at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).

Madison
TheraNest by Ensora Health

Classificada 5 em 5 estrelas

Functionality

The system is easy to operate, functions as it is intended and help is easily accessible.

28 de maio de 2026
logótipo da TheraNest by Ensora Health

Resposta da TheraNest by Ensora Health

Easy to operate, does what it's supposed to, and help is there when you need it. That's exactly what we're going for! Thanks so much for sharing.

Madison
TheraNest by Ensora Health

Classificada 3 em 5 estrelas

Ticket Response Time…

Took a long time for a response after submitting a ticket and it is still not resolved over 2 weeks later. The communication as a whole with the system is lacking.

7 de maio de 2026
logótipo da TheraNest by Ensora Health

Resposta da TheraNest by Ensora Health

We're really sorry to hear this. Two weeks without a resolution is not the experience we want for you and we completely understand the frustration. Please reach out to us directly at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I will personally make sure your ticket gets the attention it deserves.

Madison
TheraNest by Ensora Health

Classificada 4 em 5 estrelas

The improvements overall have made a…

The improvements overall have made a few things or user intuitive, I would just request to balance improvements with allowing users to master what currently exists. Sometimes it feels like constantly chasing getting “comfortable “ with such systems.

28 de maio de 2026
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Resposta da TheraNest by Ensora Health

This is really thoughtful feedback and we appreciate you sharing it. Finding that balance between rolling out improvements and giving users the space to feel truly comfortable is something we think about. You shouldn't feel like you're constantly playing catch up. We'd love to hear more about your experience at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).

Madison
TheraNest by Ensora Health

Classificada 5 em 5 estrelas

Overall efficient.

Very few day to day or big picture problems have been coming up. Can't remember the last time I had an issue with the platform. User friendly and comprehensive.

28 de maio de 2026
logótipo da TheraNest by Ensora Health

Resposta da TheraNest by Ensora Health

Reliable, user friendly, and comprehensive. We couldn't ask for more! Thank you so much for sharing this.

Madison
TheraNest by Ensora Health

Classificada 4 em 5 estrelas

This site if far better than CareLogic

This site if far better than CareLogic, which I used for over a decade. It is not perfect, particularly when trying to reschedule an appointment to another day/time or scheduling appointments for multiple sessions.

28 de maio de 2026
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Resposta da TheraNest by Ensora Health

That really means a lot coming from someone with over a decade of experience on another platform! We hear you on the rescheduling and multi-session scheduling, those are areas we want to keep improving. If you ever want to share more about what would make it work better for you, we'd love to hear it at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).

Madison
TheraNest by Ensora Health

Classificada 5 em 5 estrelas

Easy to navigate for scheduling and…

Easy to navigate for scheduling and notation. Everything is labeled and easily accessible.

27 de maio de 2026
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Resposta da TheraNest by Ensora Health

This is exactly what we aim for! Scheduling, notes, and everything in between should be easy to find and easy to use. Really glad it's working that way for you.

Madison
TheraNest by Ensora Health

Classificada 4 em 5 estrelas

Once you get used to the system it is…

Once you get used to the system it is very user freindly

28 de maio de 2026
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Resposta da TheraNest by Ensora Health

Getting comfortable with any new system takes a little time and we're glad it's been smooth sailing since! If there's anything we can do to make your experience even better, let us know at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).

Madison
TheraNest by Ensora Health

Classificada 5 em 5 estrelas

Friendly

Friendly, nice and supportive

1 de maio de 2026
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Resposta da TheraNest by Ensora Health

That means so much to us, thank you! We truly care about the people we work with and love hearing this.

Madison
TheraNest by Ensora Health

Classificada 5 em 5 estrelas

Easy to navigate

Easy to navigate

26 de maio de 2026
logótipo da TheraNest by Ensora Health

Resposta da TheraNest by Ensora Health

Easy navigation is always the goal — glad it's landing that way! Thanks for sharing.

Madison
TheraNest by Ensora Health

Classificada 4 em 5 estrelas

TheraNest is user friendly.

28 de maio de 2026
logótipo da TheraNest by Ensora Health

Resposta da TheraNest by Ensora Health

Really glad to hear it! If there's anything we can do to make your experience even better, let us know at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).

Madison
TheraNest by Ensora Health

Classificada 5 em 5 estrelas

Ease of use

Ease of use. All prompts are very clear in what I am supposed to do and what the system is looking for.

27 de maio de 2026
logótipo da TheraNest by Ensora Health

Resposta da TheraNest by Ensora Health

This is great to hear! Clear prompts that guide you through the process are something we put a lot of care into, so it means a lot to know it's making a difference. Thanks for sharing!

Madison
TheraNest by Ensora Health

Classificada 3 em 5 estrelas

The transition from Vantage to Stripe…

The transition from Vantage to Stripe the new provider for credit card transactions has not been a smooth process. The constant errors we receive are disruptive to the collecting of funds and our practice in general. The speed of the program has slowed down significantly especially when collecting payments.

2 de fevereiro de 2026
logótipo da TheraNest by Ensora Health

Resposta da TheraNest by Ensora Health

Thank you for sharing this. We hear you, and we're sorry the transition to Stripe has been such a disruptive experience. Errors and slowdowns during payment collection are the last thing you should be dealing with, and we understand how much that impacts your practice day to day. This is something we want to get to the bottom of. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I'll make sure your concerns get in front of the right people.

Madison
TheraNest by Ensora Health

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Leia mais sobre como processamos as opiniões na Trustpilot.

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