I was contacted promptly about a small delay in receiving some of my order, explaining exactly what had occurred and what to expect! Couldn’t fault the process at all and felt communication was clear... Ver mais
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Leia as opiniões dos outros
Had new kit available in stock. Order completed and despatched next day and received delivery on time. Can't fault at all, fantastic!
Prices not very competitive but since most FAs are associated with this shop it creates a problem, Shopping around and the same kit is often much cheaper else where Also shipping times are very... Ver mais
Everything from delivery and communication through to the product quality itself is always brilliant. Absolutely love shopping from The Ref Stop and could buy everything!
Informações sobre a empresa
Escrito pela empresa
At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.
As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.
Escrito pela empresa
- Your One-Stop Shop for Referee Kit and Equipment
- Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.
Trusted by Referees, Backed by Our Guarantee
Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.
Informações de contacto
Unit 6, Strawberry Meadows Business Park , PR7 6FL, Chorley, Reino Unido
- 07940175157
- info@therefstop.co.uk
- therefstop.co.uk
4,5
Excelente
631 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 43% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good product delivered in quick time at…
Good product delivered in quick time at reasonable price
7 de abril de 2026
Resposta da The Ref Stop
Good afternoon,
Thank you for taking the time to leave a review. We’re delighted to hear that you were happy with the product, the quick delivery, and the reasonable price.
We really appreciate your support.
Best regards,
The Ref Stop Team
It's great to be able to trust a…
It's great to be able to trust a company with your business knowing that that product you've order will turn up quickly as promised.
31 de março de 2026
Resposta da The Ref Stop
Good afternoon,
Thank you for taking the time to leave a review. We’re really pleased to hear that you feel confident and able to trust our service, and that your order arrived quickly as promised.
We really appreciate your support.
Best regards,
The Ref Stop Team
Ordered a base layer and I have…
Ordered a base layer and I have received some cards and write on card stickers.
I emailed the company about the mix up but their response appeared to be only about the review that I left. They said they would send the item out 24hr delivery with a returns label to send the incorrect items back. Received a tracking number from Royal Mail and it has not been sent 24hr delivery. Poor service.
7 de abril de 2026
Great customer service support
Great customer service support, quick delivery and value for money
7 de abril de 2026
To whom it may concern,
To whom it may concern,
I am writing to provide positive feedback regarding a member of your staff, Maxine.
I would like to sincerely thank Maxine for the exceptional service she provided in handling my recent order. Her professionalism, honesty, and dedication were evident throughout the entire process, and I greatly appreciate the effort she put into ensuring everything was handled smoothly.
Maxine was both prompt and efficient in managing my situation. She kept me consistently informed about the progress of my order, demonstrating excellent communication and a strong commitment to customer service. Her proactive approach and attention to detail did not go unnoticed, and I believe she is a real asset to your team.
I am extremely pleased with my referee kit and the speed with which it was delivered. The overall experience exceeded my expectations, thanks in large part to Maxine’s outstanding support.
Please pass on my sincere thanks and recognition for her excellent work.
Kind regards
19 de março de 2026
Opinião espontânea
Resposta da The Ref Stop
Good afternoon,
Thank you for taking the time to share such detailed and positive feedback. We are absolutely delighted to hear about your experience with Maxine and how her professionalism, communication, and dedication helped ensure your order was handled smoothly.
We will certainly pass your kind words on to her — recognition like this means a great deal to the team, and we agree she is a real asset to The Ref Stop.
We’re also pleased to hear you are happy with your referee kit and the speed of delivery, and that your overall experience exceeded expectations.
Thank you once again for your support and for choosing The Ref Stop.
Best regards,
The Ref Stop Team
Great genuine business
Great genuine business, great product and great shipping speed
1 de abril de 2026
Incorrect item sent & delays
Ordered on Sunday on a next day delivery. Order wasn’t processed till Tuesday, arrived on Wednesday. Wouldn’t mind it so much if postage wasn’t so expensive.
Disappointed that an incorrect item was sent and not what I originally ordered. Spoke with the team who apologised and said a replacement would be sent next day.
Called again this morning as I had not received any tracking information for the replacement only to be told that Royal Mail were sending the replacement back to refstop.
Hopefully 3rd time lucky tomorrow
31 de março de 2026
Delivered with care
Item was delivered quickly and followed instructions to put it in the designated safe place.
30 de março de 2026
Slightly misleading info ( I did not…
Slightly misleading info ( I did not receive quite what I THOUGHT I was ordering) but good otherwise.
23 de março de 2026
buzzer flags
Ordered buzzer flags, took over 2 months to arrive, massive lack of updates until the end, not a great experience from a company I did use often.
27 de março de 2026
Excellent
Ordering is really easy and they also made it easy to rectify an order when I chose something different. Good delivery too.
27 de março de 2026
Resposta da The Ref Stop
Hi Sam,
Thank you for the review!
Really glad you are pleased with your experience with us and we hope to help you out again soon.
Many thanks,
The Ref Stop Team
Bought a set of match cards and paid…
Bought a set of match cards and paid next day delivery than emailed and then got told they’re either going to be delivered on Friday or Monday! Please put on website out of stock and when they’re delivered then make them available for purchase!
19 de março de 2026
Good prompt service
17 de março de 2026
Resposta da The Ref Stop
Hi Stephen,
Thank you for this review.
Very glad to hear you are pleased with our service.
Best regards,
The Ref Stop Team
Resposta da The Ref Stop
Hi Kevin,
Thank you for this review!
we appreciate it, and are very glad you are happy with the time of our delivery.
Bets regards,
The Ref Stop Team
Excellent service and choice
23 de março de 2026
Resposta da The Ref Stop
Hi Adrian,
Thank you for this review!
We are very glad to hear you are happy with our service and choice in products.
We hope to help you out again soon.
Best regards,
The Ref Stop Team
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