Thermals Opiniões 30

TrustScore: 2.5 em 5

2,4

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Did not run true to size ran large. Said 7-10day delivery, but took almost 4wks. Received a review form from them and after i filled it out it immediately changed it to a 5 start and replaced the co... Ver mais

Classificada 1 em 5 estrelas

It's a scam, do not buy from this company and especially do not purchase the delivery insurance which is also part of their scam. They will say you gave the wrong delivery address and request you pay... Ver mais

Classificada 1 em 5 estrelas

It is obvious that this company has ceased trading. I purchased 9 items of thermal underwear which were delivered in super-quick time, although one item was not as ordered. Worst still, having wor... Ver mais

Classificada 5 em 5 estrelas

Excellent customer service. Received a phone call on the day I ordered goods to explain that one of the items was unavailable; would I accept an alternative with a complementary free gift. Very please... Ver mais


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

30 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 3 em 5 estrelas

Did not run true to size ran large

Did not run true to size ran large. Said 7-10day delivery, but took almost 4wks. Received a review form from them and after i filled it out it immediately changed it to a 5 start and replaced the comments with their own.

12 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

It's a scam

It's a scam, do not buy from this company and especially do not purchase the delivery insurance which is also part of their scam. They will say you gave the wrong delivery address and request you pay a wrong address charge which is more than the original delivery cost, but saying you gave the wrong address, it voids the delivery insurance.

17 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

A Fly-By-Night company?

It is obvious that this company has ceased trading.
I purchased 9 items of thermal underwear which were delivered in super-quick time, although one item was not as ordered. Worst still, having worn a T-shirt without pre-washing I was covered in dye.
All the remaining items were washed on a low temperature but everything shrunk.
Lesson learnt, I feel I will never buy online from a unknown trader. Such a shame the high street is disappearing, a charity shop would have been a better experience.

27 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Received my order January 11th of 3…

Received my order January 11th of 3 pairs of thermal long johns. Sadly unable to pull them up as far too short even though I ordered them larger than my size. Wanted to return them. Got my email returned by the postmaster and web site is no longer there. Should I chance sending them back or put it down to losing £20.

12 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Return - Website and email no longer exist

My order arrived and neither the top or trousers fit at all despite claiming to be bigger than my size as I sized up to ensure good fit. Company email address and website no longer exist so it seems that I can’t send my items back or get a refund.

12 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

order not received company website and phone number no longer available

i placed a order on the 5th January and received a email saying it would arrive 2-3 days. i still have not received my order the contact email address cannot be reached and the telephone number given on the internet someone answers and said they are nothing to do with the company the website i ordered the garments from no longer exsists so i am contacting mt bank for a refund

11 de janeiro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Awful

Awful, my daughter ordered 3 black in small and 1 charcoal. The black ones, the sleeves were 2-3 inches short and baggy in the body. 1 also has a hole in the cuff were it hasnt been sawn the material isnt very nice either. The charcoal one, fit is a small and correct in the sleeve though the neck is very small,but tolerable.In conclusion,will buy from the supermarkets in future as the quality is far better.

28 de dezembro de 2020
Opinião espontânea
logótipo da Thermals

Resposta da Thermals

Hi Tony

I am sorry to hear of the problems you have experienced.

Could you send me your order number and some details/pictures of the item you have received to info@thermalsuk.com? I will be happy to look into this for you to get it sorted.

Kind Regards
John Green
Service Delivery Manager

Classificada 5 em 5 estrelas

Good value for money thermals

Good value for money thermals. Very soft and warm. Great fit. Good communications with the company when there was a query. Am not one to easily sing praises but would definitely shop with them again and recommend to others.

5 de novembro de 2020
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Received a phone call on the day I ordered goods to explain that one of the items was unavailable; would I accept an alternative with a complementary free gift. Very pleased. I was emailed later when the item I requested was in stock. Very speedy delivery. I would definitely recommend Thermalsuk.

28 de outubro de 2020

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