The Rugs Warehouse Opiniões 

428
•
TrustScore: 5 em 5

5,0

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Classificada 5 em 5 estrelas

Excellent range to choose from, coupled with tremendous response time. We live in the Channel Islands and thoroughly recommend this company for their efficient1and friendly service

Classificada 5 em 5 estrelas

I would definitely recommend Rugs Warehouse. The rug we received today is as beautiful as it looked online and good quality. And the customer service was excellent. I spoke to a lovely person in the... Ver mais

Classificada 5 em 5 estrelas

Fine Afghan rug. Delivery never arrived, and subsequently DHL admitted to have “lost” it. Customer services jumped on it quickly and after a quick search, replaced the original rug with a larger one (... Ver mais

Classificada 5 em 5 estrelas

Ordered our rug on-line, delivered three days later, at precisely the time arranged. Rug was very well protected and just what we wanted, particularly as another Company has had our money since begin... Ver mais

Informações sobre a empresa

  1. Loja de tapetes

Informação fornecida por diversas fontes externas

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavor to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

428 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as opiniões

(428)

12 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very pleased

Very pleased with the quality of the product and excellent customer service. Would definitely use again.

24 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

A. Very Happy Customer

I have purchased 2 Rugs recently from The Rug Warehouse and really pleased with the rugs.

From ordering the rugs to receiving them. They communicated with me every step of the way until I received the rugs. Even to contact .me to make sure I had received them.

I would certainly recommend The Rug Warehouse.

22 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service and delivery

Outstanding service and delivery. We ordered a Waiko Beige Rug, it looked just as described and phots were true to colours. Ordered Sunday and arrived Tuesday. Very efficient courier service and it was followed up by a customer service email to check it had arrived OK. Don’t get that very often these days. I would definitely order with this company again.

18 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Rug review

The rug was delivered on time and in perfect condition. I am very pleased with my rug. I would definitely recommend this company to shop with.

4 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great rug - good service

The Rugs Warehouse had a very good selection of rugs of the type I was looking for. The ordering process was straightforward and they kept me informed about the progress of my order and when it would be delivered. I am very pleased with the rug - it's well-made, lovely colours and looks great in my living room.

30 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

A great rug from a great company

I've recently purchased a Persian rug to cover the living room and I must say once it arrived, I was immediately impressed. It just looks and feels great, even better than the images on the website. It's my first time with this particular retailer and the customer service I've had over the phone was also friendly and helpful in making my decision. Happy overall, would use retailer again!

25 de outubro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

New rug

this item took a long while to be delivered but it was coming from New Zealand & it was near the original estimate. the quality was first class.Very pleased.

24 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely Satisfied

The wide range of choice offered by the Rugs Warehouse enabled us to order a rug that exactly met our requirements. Amazed that it arrived just 48 hours after placing the order and very pleased with the quality of the purchase. Excellent value for money and we would recommend the Rugs Warehouse to anyone.

21 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Impressed by very prompt and efficient…

Impressed by very prompt and efficient service. Was contacted to ensure safe receipt. Thankfully delighted with the quality of rug purchased, so won’t have to use their return service, although am sure this wouldn’t be a problem. Highly recommend this company.

21 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful rug!

I recently bought the Ankara Multi rug from The Rugs Warehouse. Excellent service, it arrived within 4 days of ordering. I am thrilled with it. It is so beautiful, good quality, with gorgeous muted colours, perfect for my Edwardian house. Expect to see pale silvery shades here and there, depending on the brush direction and light in the room.
I bought the large 9ft 10" x 7ft 10" size, so that it fits underneath my sofas, which makes the room feel larger. The corners sit flat and it is soft to the touch.

10 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service

Outstanding service
I bought a lovely wool viscose rug and spilled some white wine on it. Despite my best efforts and number of cleaning products it wouldn't shift. So I contacted the Rug Warehouse for advice. Their response was outstanding. They contacted the manufacturer and others within a short time frame providing the name of a product that has removed the stain. Thanks so much

5 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

We were so pleased with quality of our rug. It was exactly like the description. Beautiful quality and looks so luxury on our floor. From the time we ordered it took 4 working days to delivery. So overall highly recommend and excellent customer service.

4 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Gorgeous Burgos ivory/grey rug

We looked online for a new quality wool rug that was stylish. We found the perfect one on The Rugs Warehouse website. We looked at the photo of the Burgos Ivory/grey rug, loved it and as always with online purchases, we crossed our fingers that it would be as good in real life. It arrived earlier than expected and all wrapped up in its own special bag. Once we’d unwrapped it, we were over the moon. The rug exceeded our expectations in quality and looks. It is gorgeous! Thank you!

14 de setembro de 2021
Opinião espontânea

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