The Self Space provides a calming and safe space that makes you feel comfortable as soon as you walk through the door. I am always warmly welcomed by reception, and asked if I want a coffee. I have lo... Ver mais
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I honestly feel much calmer and more relieved after 12 sessions with Mark Dalby at Self Space. I was really upset leaving my last role while transitioning into a doctoral programme. Soho is a really n... Ver mais
A empresa respondeu
I've been using self space on and off for a couple of years and its been life changing. I was matched to a therapist who has been perfect for me and I really look forward to the sessions. Communica... Ver mais
A empresa respondeu
Self Space makes booking and accessing therapy straightforward, which I really value. I’ve been seeing Claudia through them and highly recommend her — she’s calm, perceptive, and easy to talk to. Our... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Therapy, not just for the frazzled, but for the self-improvers too. See us in person or online - individually or through your workplace.
Informações de contacto
188 Shoreditch High St, Shoreditch, London , E1 6HU, London, Reino Unido
- 020 3935 8788
- hey@theselfspace.com
- theselfspace.com
4,1
Bom
45 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Caveat Emptor: Frauds of their practice
They struggle with internalized supremacy and this bigotry shines through both in their work and content. I would not trust these individuals with my vulnerabilities and suggest you proceed with caution if ever considering them. The fact 25% of their reviews on here are 1s is quite telling. Caveat Emptor!
7 de agosto de 2024
Opinião espontânea
Resposta da The Self Space
Thank you for taking the time to share your thoughts and providing us with the opportunity to learn and grow from your feedback.
We're truly sorry to hear that your experience with Self Space has led to a negative perception of the culture we're creating and the work we're doing.
If you're open to discussing your experience further, we'd greatly appreciate the opportunity to learn more and use your insights as we continue to shape our culture and improve our services. You can reach us directly at hey@theselfspace.com. Thanks again.
Terrible online booking experience
When booking a session online, I selected 'virtual' in the menu that filters therapists based on location.
However when I had booked a session, I received an email informing me that the session was in London.
I immediately cancelled the session, but as the session was for the next day, I was told that I would still be charged.
I shouldn't be charged for an error caused by the poor booking flow that doesn't filter therapists correctly.
Edit: Despite the rubbish website, their customer service is really good. I got it sorted pretty quickly and managed to book a virtual session. You just have to email them and let them know you want the session converted to a virtual session.
24 de novembro de 2023
Opinião espontânea
Resposta da The Self Space
Hi Rich. Thank you so much for your feedback. We have taken this on board and have since updated our booking flow to make this a smoother process and we're glad to hear you found the Client Experience team so helpful.
Inexperienced therapists & poor customer service
Very inexperienced therapists and poor customer service - they are more interested in taking your money than caring about your well-being and mental health
28 de janeiro de 2023
Opinião espontânea
Resposta da The Self Space
Hi Sarah. We’re really sorry to read this and to hear that your experience didn’t feel supportive or in line with the care we aim to provide. Clinical integrity is incredibly important to us: all Self Space therapists are registered with a recognised professional body and have post-qualification clinical experience, and our clinical leadership team is made up of practising therapists. We’d really like to understand more about what happened here so we can look into it properly. Please do get in touch with us directly at hey@theseflspace.com, and we’ll make sure this is reviewed by the appropriate team.
Safe & welcoming ❤️
Tahirah has made me feel very comfortable and open to talk and gave me a really safe space to speak fully about my emotions. Her understanding and reminders of that some things just aren’t my fault really touched me & I can’t wait to continue my sessions with her. I really believe she will be able to help me cope, overcome and grow.
3 de novembro de 2022
Opinião espontânea
Resposta da The Self Space
Thanks for taking the time to share your feedback Maya, it means the world to us. We're so glad that Self Space feels like a safe space for you to speak openly about your emotions. Take care!
The Self Space Team x
Loved it.
Loved it.. Very informational.
It helped me see how to trust someone again in a relationship. How to have faith in someone again and listen to your partner. Communication is the most important part of trust in a relationship.
5 de novembro de 2021
Opinião espontânea
Resposta da The Self Space
Thanks so much for the lovely feedback Vicky! Take care. The Self Space team x
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