Thank you Trustpilot and The Shirt Company for acknowledging my experience and fixing the case immediately . Thanks to The Shirt Company , they responded as soon as my request was visible in their sys... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Edit: The Shirt Company offers a wide range of high quality products. The shirt that I bought was well made and was probably the first garment which accomodated my bust without gapping. From my poin... Ver mais
A empresa respondeu
I started buying shirts from The Shirt Company some time ago when I was living in the UK. After relocating to Poland, I was very pleased to discover that I could continue buying them here. The de... Ver mais
A empresa respondeu
I purchased a dress. It was absolutely beautiful but very much larger than size guide, which I checked carefully. I returned it immediately. Received a message to say it was received but that I now... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are a distinctive British brand specialising in premium, exquisitely crafted shirts for women. We're dedicated to redefining modern shirting through expert craftsmanship, specialised fittings and unique statement details to elevate the everyday. Every collection is thoughtfully conceived in our East London studio and brought to life in specialist European ateliers, where skilled makers transform the finest fabrics into shirts that embody both structure and fluidity. At The Shirt Company, we believe in the power of slow fashion, advocating for conscious investment in garments of exceptional quality and longevity. From relaxed silhouettes to impeccably structured business shirts and glamorous evening blouses, our collections offer a considered selection of refined wardrobe essentials—each a testament to timeless style and unparalleled workmanship.
Informações de contacto
4,5
Excelente
75 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you Trustpilot - The Shirt Company responded immediately and resolved the matter flawlessly and efficiently.
Thank you Trustpilot and The Shirt Company for acknowledging my experience and fixing the case immediately . Thanks to The Shirt Company , they responded as soon as my request was visible in their system and my refund has been received incredibly quickly. Special thank you to Catherine and Donna.
5 de setembro de 2026
Opinião espontânea
Resposta da The Shirt Company
Thank you so much for updating your review and for your very kind words. We’re really pleased that we were able to resolve this for you quickly once your request became visible to us.
It means a great deal to know that you felt well looked after by Catherine and Donna, and we really appreciate you taking the time to share your updated experience.
We really hope to welcome you back soon!
Best wishes,
The Shirt Company
I absolutely love The Shirt Company
I absolutely love The Shirt Company. The quality of their clothing is exceptional, and the Morgane dresses have become some of the most-worn pieces in my wardrobe.
I first bought the Morgane in brown polka-dot print and loved it so much that I bought the navy and then couldn’t resist getting it in white too. If they made it in more colours, I would genuinely buy more.
I live in these dresses from morning to night. I’ve worn them to work, birthdays, polo matches, holidays and just casually during the day. They are incredibly versatile and can easily be dressed up or down.
The quality is fantastic, pure cotton, beautifully made and very comfortable. I particularly love the open armholes, which make the dress cool and breathable in warmer weather, and the big deep pockets are brilliant.
Each dress comes with a matching self-fabric belt, but I also wear mine with different leather belts to completely change the look.
It’s rare to find a dress that is this comfortable and practical while still looking so elegant. Three Morgane dresses in already, and I’d happily buy another! I get so many compliments wearing them and feel like a million dollars on them!
For me, it’s also always better to buy from independent businesses like this, where you can see that they genuinely care about the garments they make, rather than buying from the same global chains. You can really feel the difference in the quality and attention to detail.
Keep the good work and can’t wait to see the new collection!
All the best.
Ana
27 de agosto de 2026
Opinião espontânea
Resposta da The Shirt Company
Ana, what an incredible review — thank you so much! We absolutely love hearing how much wear you get out of your Morgane dresses and all the different ways you style them. It sounds like they’ve truly earned their place in your wardrobe.
Your comments about the quality, comfort and attention to detail mean so much to us, and we especially appreciate your support for an independent business. Knowing that our pieces make you feel so good when you wear them is exactly what we hope for.
Thank you again for such wonderful support. It really means a lot to us.
We hope to welcome you back very soon!
Best wishes,
The Shirt Company
I bought a shirt from The Shirt Company…
Edit: The Shirt Company offers a wide range of high quality products. The shirt that I bought was well made and was probably the first garment which accomodated my bust without gapping. From my point of view, this is a miracle. I had problems with the delivery, but once the company was aware of my issues they spared no effort to assist me. Catherine and Donna excelled and surpassed every positive Customer care experience that I had.
19 de agosto de 2026
Opinião espontânea
Resposta da The Shirt Company
Thank you so much for updating your review, Gergana. We really appreciate you giving us the opportunity to look into what happened and to put things right.
We’re so pleased to hear how happy you were with the quality and fit of the shirt, and your kind words about the care you received from Catherine and Donna mean a great deal to us. Providing this kind of personal and attentive service is exactly what we aim to offer our customers.
It was a pleasure to help, and we’re very grateful for your understanding and for taking the time to update your experience. We hope to welcome you back again soon!
Best wishes,
The Shirt Company
I started buying shirts from The Shirt…
I started buying shirts from The Shirt Company some time ago when I was living in the UK. After relocating to Poland, I was very pleased to discover that I could continue buying them here.
The designs are unique and the quality is excellent. I also really appreciate the attention to detail, from the beautiful packaging and great branding to the excellent customer care.
Overall, a lovely brand with distinctive, high-quality products and a team that genuinely cares about its customers.
13 de agosto de 2026
Opinião espontânea
Resposta da The Shirt Company
Thank you so much for such a lovely review! We’re delighted to hear that you’ve continued to enjoy The Shirt Company since moving from the UK to Poland. It means so much to us to know that you appreciate not only our designs and quality, but also the little details and care that go into your experience with us.
Thank you for your continued support — we truly appreciate it and hope to welcome you back again soon!
Best wishes,
The Shirt Company
I purchased a dress
I purchased a dress. It was absolutely beautiful but very much larger than size guide, which I checked carefully. I returned it immediately.
Received a message to say it was received but that I now need to wait 21 days until it is checked for suitability for return. That is a long time to hold my money and I am left feeling sick that it may not be refunded.
I have never come this before. Won’t be buying again.
21 de julho de 2026
Opinião espontânea
Resposta da The Shirt Company
Dear Jill,
Thank you for taking the time to leave your feedback. We’re very sorry to hear about your experience and would really like the opportunity to look into this for you.
We have tried to locate your order and correspondence in our system, but unfortunately, with the information currently available to us, we haven’t been able to find a matching order or any communication advising that a return would take 21 days to be checked. Our standard returns processing timeframe is up to 14 days from receipt.
We have also tried to contact you through Trustpilot to request some additional information, but unfortunately have not yet been able to reach you.
Please do get in touch with our Customer Care team and provide your order number and contact details so that we can investigate this properly. We would very much like to understand what has happened and provide you with some clarity.
Kind regards,
The Shirt Company
Elegant
Well made beautiful quality will use this company again. Quick delivery and well packed. Need to size up. I’m a 10/12 but 10 would be small.
22 de julho de 2026
Opinião espontânea
Resposta da The Shirt Company
Hi Kathy,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with the quality, packaging and quick delivery. We really appreciate your feedback on the sizing too — we’re glad you found the right fit. Thank you for ordering and we look forward to welcoming you back soon!
Best wishes,
The Shirt Company
Happy Customer
I recently wrote a negative review about my frustration with returning a blouse to The Shirt Company.
I have since been advised that the Returns Portal issue was NOT the fault of The Shirt Company but directly caused by a tech issue with Global-e instead.
I would like to state that I will now continue to buy beautiful blouses from The Shirt Company as I have been doing for many years.
The fabrics used by The Shirt Company are of a very high quality as well as having lovely designs.
I am sorry that I had to previously write a negative review of this company, but I now rescind this previous review and will continue to be a loyal customer of The Shirt Company.
I should add that this is the only time I had ever had a problem with The Shirt Company and as it turned out it was not their fault but an issue with Global-e.
Ann Dean
Happy Customer
9 de junho de 2026
Opinião espontânea
Resposta da The Shirt Company
Hi Ann,
Thank you so much for taking the time to update your review.
We're very grateful for your understanding regarding the issue with the returns portal and appreciate you sharing this clarification. While we're sorry for the inconvenience you experienced, we're pleased that the cause was identified and resolved.
It means a great deal to us to have loyal customers like you, and we're delighted to hear that you've enjoyed our blouses over the years. Your kind words about the quality of our fabrics and designs are truly appreciated by the whole team.
Thank you again for your continued support and for giving us the opportunity to put things right.
Best wishes,
The Shirt Company
Beautiful Dress
Easy to order. Dress arrived promptly and well packaged.
Beautiful dress, Well made, fits well
Looks classy and elegant.
12 de junho de 2026
Opinião espontânea
Resposta da The Shirt Company
Hi Andrea,
Thank you so much for taking the time to share your review with us.
We are very happy to hear that your dress arrived quickly without any problems. It's wonderful to know that you've found your new dress both classy and elegant with a good fit, that's exactly what we strive for!
Thanks for ordering with us, we hope to welcome you back for your next order soon.
Best wishes,
The Shirt Company
Great shirts
I love buying shirts from this company, quality cotton, interesting designs and always great service. Shirts arrive beautifully packaged and in good time!
17 de junho de 2026
Opinião espontânea
Resposta da The Shirt Company
Hi Ros!
Thank you so much for your kind words and for being a loyal customer of The Shirt Company.
We're delighted to hear that you love our shirts and appreciate the quality of our cotton fabrics, unique designs, and the great service we aim to provide. It's also wonderful to know that your orders have arrived promptly and beautifully packaged – our team takes great pride in every detail.
Your support means a great deal to us, and we look forward to helping you find many more shirts to love in the future.
Best wishes,
The Shirt Company
Beautiful shirt
I just wanted to drop you a quick note to express my satisfaction. The shirt is absolutely amazing—I'm really impressed by the quality and how well made it is. It’s not often you come across something that feels both stylish and so well crafted.
Thank you once again for such a great product. It really made my day! I will be buying again.
1 de junho de 2026
Opinião espontânea
Resposta da The Shirt Company
Hi there!
Thank you so much for your wonderful feedback.
We are delighted to hear that you are so pleased with your shirt and that the quality, craftsmanship, and style exceeded your expectations. It means a great deal to our team, who work hard to create pieces that our customers can enjoy for years to come.
We really appreciate you taking the time to share your experience with us. Thank you for choosing The Shirt Company. We look forward to welcoming you back again soon!
Best wishes,
The Shirt Company
Still waiting on a refund
Still waiting on a refund, emails received saying waiting on inspection! Disappointing and has put me off ordering in the future.
5 de junho de 2026
Opinião espontânea
Resposta da The Shirt Company
Hi Joanne,
Thank you for your feedback. We are sorry to hear that your experience has left you feeling disappointed.
Our returns process includes a standard inspection upon receipt by our team before refunds can be approved and processed. We aim to complete this as quickly as possible for our customers.
We are pleased to confirm that your refund has been issued, and we apologise for any frustration caused while you were waiting for this to be completed.
We appreciate you taking the time to share your concerns and hope we will have the opportunity to serve you again in the future.
Kind regards,
The Shirt Company
The quality of the products is simply…
The quality of the products is simply superb . I was stopped twice on my recent trip to the theatre by people admiring my ruffle neck blouse . It looks and feels great , I’ll definitely be back for more
1 de maio de 2026
Opinião espontânea
Resposta da The Shirt Company
Hi Sam!
Thank you so much for your lovely review. We’re delighted to hear how much you loved your ruffle neck blouse — and even more so that it attracted compliments on your trip to the theatre, we're sure you looked amazing! It means a great deal to us to know that the quality and design made you feel so confident and stylish.
Thank you for your support and we look forward to welcoming you back again soon!
Best wishes,
The Shirt Company
Refund process just too long for me
I found the shirt I ordered ok, not great, not fitted enough, so I returned it. They rec'd the return on 4/4, emailing its receipt & allowing for up to 14 biz days to process the refund. They are taking every minute of these 14 business days, which seems long for an online transaction. I'm sure they enjoy the float, but it's too long for me in comparison with the other sites I shop so I won't be ordering from them again.
22 de abril de 2026
Opinião espontânea
Resposta da The Shirt Company
Hi Susu,
Thank you for taking the time to share a review with us. We're sorry to read that you were left disappointed with our returns process.
While our returns process can take up to 14 business days during busy periods, we do aim for quicker processing. We’re pleased that your refund has now been resolved within our standard processing time as outline in our refund policy. Our customer care team is also always happy to check on the status of returns and provide updates whenever needed.
Best wishes,
The Shirt Company
Excellent customer service couldn’t…
Excellent customer service couldn’t fault them
20 de janeiro de 2026
Opinião espontânea
Resposta da The Shirt Company
Hi Marie,
Thank you so much for sharing a review with us. We are so pleased to hear this - it's exactly what we aim to provide all of our customers with. We hope you're enjoying your order!
Best wishes,
The Shirt Company
Beautiful Unusual Shirts
Well, I just love their shirts... I have a wardrobe full of them! Just before Christmas I ordered a Brooke black shirt and its my absolute favourite! I've never had any issues with this company and cannot understand the poor reviews. Your shirt arrives within a few days, is beautifully packaged and its a joy to open! I also ordered one of their tuxedo shirts to wear over Christmas.... its gorgeous!
6 de outubro de 2025
Opinião espontânea
Resposta da The Shirt Company
Hi Diane,
Thanks for taking the time to share a review with us, we really appreciate it. Our team are delighted to read your comments and that you've found a new favourite shirt from our collection! Enjoy wearing your latest order and we look forward to welcoming you back next time.
Best wishes,
The Shirt Company
Perfect shirt
The shirt arrived and it was exactly what I expected from the photo on the website. Plus the fabric, cut and fit were absolutely great . I have now worn the shirt and received so many compliments.
15 de dezembro de 2025
Opinião espontânea
Resposta da The Shirt Company
Hi Lizzi,
Thank you for taking the time to leave a review. We're thrilled to read about your experience with us, it means so much to us all at The Shirt Company! We hope you enjoy wearing your latest purchase... may the wonderful compliments keep coming your way!
Best wishes,
The Shirt Company
❤️Gorgeous shirts❤️
Gorgeous shirts ❤️i have compliments everytime i wear them , i love them beautiful finish ,crisp clean ,smart or casual ❤️❤️
7 de dezembro de 2025
Opinião espontânea
Resposta da The Shirt Company
Hi Pat,
Wow - thank you so much for your lovely review. We're pleased that the compliments keep coming your way in one of our shirts, we're sure you look fantastic! We really appreciate your support and look forward to welcoming you back soon.
Best wishes,
The Shirt Company
I am addicted to the London shirt…
I am addicted to the London shirt company! The quality and the finishing is a 2nd to none! I have ordered approximately eight shirt in total because they are really just the most exquisite product! I am normally a 12 on the top as I have a very broad back and I am a size 10 on the bottom, so I usually order a size 14, which is absolutely perfect Once you buy one you will never stop? They launder beautifully which is a huge bonus. I cannot recommend highly enough.
7 de novembro de 2025
Opinião espontânea
Resposta da The Shirt Company
Hi Lorraine,
Wow - thank you so much for your wonderful review! We can't thank you enough for being part of our community and for your ongoing support. We hope you love our new collection and we're so pleased that we can be a part of your wardrobe! :)
Best wishes,
The Shirt Company
I love my Patricia shirt
I love my Patricia shirt! My return for the next size up was dealt with very quickly. I was kept fully and promptly informed along the way. My shirt fits perfectly, is very stylish and very well made. The Shirt Company will most certainly be my go to for future purchases! Ps I love your classy new logo. Pam
15 de outubro de 2025
Opinião espontânea
Resposta da The Shirt Company
Hi Pam,
Thanks so much for sharing this with us! We are very pleased to hear that your exchange was handled quickly and that you were kept updated throughout. Your support is hugely appreciated by us all at The Shirt Company! Thanks for ordering and we look forward to welcoming you back soon.
Best wishes,
The Shirt Company
I purchased 2 shirt dresses
I purchased 2 shirt dresses, the service was fast and efficient, I actually returned and sized down. Refund was processed quickly and new dresses sent quickly and they were fab. Great cut and quality material. Fab will definitely order again.
14 de agosto de 2025
Opinião espontânea
Resposta da The Shirt Company
Hi,
Thank you for sharing your experience! We’re so glad the new size worked perfectly and that you love the dresses. Your feedback means so much to us, and we look forward to helping you find more pieces you’ll love very soon.
Best wishes,
The Shirt Company
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.