All shrimp ordered so far have been alive , healthy and turned up in good time. They have been acclimated (first few, second few currently drip acclimating as I type this) and settled in well. Admit... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The shrimp were packed with utmost care, shipped quickly and arrived 100% healthy and obviously a little hungry but who wouldn't be after travelling in the dark for a day or two haha definitely would... Ver mais
A empresa respondeu
Incredible service throughout the process, including aftercare. James is quick to respond to emails, knowledgeable and very patient. I don’t have a large budget and managed to lose a couple of the b... Ver mais
A empresa respondeu
Bought 8 blue shrims,received 10,thank you very much,they looked energetic,even in the box,very satisfied both from the delivery service and the quality of the shrims,banging deep blue!
Informações sobre a empresa
Escrito pela empresa
About Us We are a small team of dedicated Shrimp Breeders who are committed to bringing you the best quality Shrimp possible. Through rigorous selective breeding in our facility, or by Importing the highest quality shrimp from reputable breeders In Asia and the rest of the world.
Informações de contacto
4,9
Excelente
173 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Shrimp arrived next day
Shrimp arrived next day , packaging was excellent to keep the shrimp alive
30 de abril de 2026
Resposta da The Shrimp Factory UK
Thank you Sam, for your kind review, we are very pleased to hear that all was well with your order and you appreciate our packaging. Thank you for your custom.
Kind regards
The Shrimp Factory
Well packed healthy shrimp.
Easy to navigate website, accurate pictures and descriptions of shrimp. Saturday delivery by Royal mail. Well packed healthy shrimp with instructions to drip acclimate.
5 de maio de 2026
Resposta da The Shrimp Factory UK
Hi Nicholas,
Thank you for sharing this great review!
The feedback about our website is great to hear, we are really pleased you found it is easy to navigate and that our pictures and descriptions are accurate. It's also great to know that you appreciate our packaging and information card. Enjoy your new shrimps!
Kind regards
The Shrimp Factory
USE THIS SHRIMP COMPANY
HI.HAVE JUST STARTED TO USE THE SHRIMP FACTORY.THE CHOICE OF SHRIMP AND SHRIMP ASSORTED PRODUCTS IS REALLY GOOD. DELIVERY WAS FAST AND SHRIMP ARRIVED IN TOP CONDITION. I WILL NOW BE USING SHRIMP FACTORY FOR MY SHRIMP NEEDS.
5 de maio de 2026
Resposta da The Shrimp Factory UK
What a really lovely review! Thank you so much for taking the time to write this. We are so pleased that you are happy with our range of products and shrimps.
Thank you for supporting our small business and we hope to be able to help you out again the future.
Kind regards
The Shrimp Factory
Well packed and all alive
Well packed and all alive. Highly recommend for quality and fast delivery of safely arrived livestock
4 de maio de 2026
Resposta da The Shrimp Factory UK
Hi Chloe,
Thank you for your great review! We are so pleased that that you highly recommend us.
Enjoy your new shrimps and thank you for your custom.
Kind Regards
The Shrimp Factory
I am very happy with my purchase
I am very happy with my purchase. I bought the SL-Aqua More Meat food and my shrimps absolutely love it. Great communication with the seller and very fast delivery. Highly recommended!
28 de abril de 2026
Resposta da The Shrimp Factory UK
Thank you for taking the time to write such a great review! We are pleased to hear that your shrimps love the food! We pride ourselves on customer service and appreciate you felt well looked after. Thank you for your high recommendation of us.
Kind regards
The Shrimp Factory
Quality
The packaging for the shrimps was second to none. One bag had leaked, however due to the excellent packaging all the shrimps survived the delivery. Care and attention to packaging makes a great deal of difference for the shrimps to survive their journey to their new home. Well done Shrimpfactory :)
25 de abril de 2026
Resposta da The Shrimp Factory UK
Hi Paul,
Thank you for your great review, we are sorry to hear that a bag had leaked upon delivery, this is not a regular occurrence and apologise for the inconvenience. Great to hear though that all the shrimp were safe and sound and that you appreciate our packaging.
Thank you for supporting our small business. Enjoy your new shrimps!
Kind regards
The Shrimp Factory
Quick delivery of my Shrimp
Quick delivery of my Shrimp. Packaging is great and keeps everything safe. All shrimp arrived in good health. Thank you. Have used you before and will use again
16 de abril de 2026
Resposta da The Shrimp Factory UK
Hi Tony,
Thank you for leaving such a lovely review with informative comments. It's great to hear that you are a returning customer and that your experiences with us are positive! We thank you for your continued custom, enjoy your new shrimps!
Kind regards
The Shrimp Factory
All arrived alive and in good health…
All arrived alive and in good health ordered 6 got 9 really happy with the service from this company
21 de abril de 2026
Resposta da The Shrimp Factory UK
Thank you for taking the time to write a great review. We are so pleased to hear that you are happy with our service and shrimps!
Thank you for supporting us.
Kind Regards
The Shrimp Factory
Resposta da The Shrimp Factory UK
Hi John,
Thank you for your lovely review! We are so pleased that you have had a good experience with our company, enjoy your new shrimps!
Kind regards
The Shrimp Factory
Beautiful shrimp
Beautiful shrimp. Will definitely be purchasing more in the future!
14 de abril de 2026
Resposta da The Shrimp Factory UK
Thank you for your 5 star review! It is much appreciated, we are so pleased that you think our shrimp are beautiful too! Thank you for your custom and we hope to help you again in the future.
Kind Regards
The Shrimp Factory
Absolutely Fantastic customer service!
Absolutely Fantastic customer service!
After royal mail lost my previous order , James from the shrimp factory did everything within his power , from tracking , to timing dispatch to when suited me, to following up, all to make sure the order arrived and I was satisfied.
You'd struggle to find better customer service.
Thank you James
10 de abril de 2026
Opinião espontânea
Resposta da The Shrimp Factory UK
Hi Mikey,
Thank you for your fabulous review! We are so sorry there was a problem with delivery, but are so pleased that you felt our customer service was fantastic!
We hope that you are enjoying your shrimp and thank you so much for your custom.
Kind regards
The Shrimp Factory
Honestly 10/10 service
Honestly 10/10 service.
Orders shipped really quickly and the shrimps arrive so safe in their packaging. Lost 1 of 20 but looks like it was trying to shed in the bag and got stuck.
However we did get sent a few extras which we are really grateful for and my little shrimp tank looks amazing! Thank you so much! Will definitely be ordering again!
2 de abril de 2026
Opinião espontânea
Resposta da The Shrimp Factory UK
Thank you for the lovely 5 star review Emmalea, we appreciate you taking the time to review our company. We are so pleased that you rate our service 10 out of 10 and that your shrimp tank looks amazing.
Thank you for your custom and we look forward to helping you again soon!
Resposta da The Shrimp Factory UK
Hi Johana,
We appreciate you leaving a 5 star review, thank you for taking the time to write and for supporting our small business.
Kind regards
The Shrimp Factory
came alive stayed alive :)
21 de março de 2026
Resposta da The Shrimp Factory UK
Thank you for your 5 star review, it is much appreciated. We strive to send out healthy shrimp and glad you found this the case.
Kind regards
The Shrimp Factory
Brilliant
Brilliant, they arrived in excellent condition and added to my tank 90 minutes after acclimatising. Will definitely be back again for my next tank.
17 de março de 2026
Resposta da The Shrimp Factory UK
Hi Sarah,
Thank you for taking the time to write such a glowing review! We really appreciate it!
We look forward to helping you out again with your next tank, thank you for your custom.
Kind regards
The Shrimp Factory
Great Service and Shrimp
great service all around. all the shrimp arrived safe and sound as they were packaged briliantly. will definately buy from again in the future and recommend to anyone. they even included some extra shrimp.
5 de março de 2026
Resposta da The Shrimp Factory UK
What a lovely review Aaron! Thanks so much, we are glad that you appreciate our packaging and you feel our service is great, thanks for the recommendation! We look forward to assisting you again soon.
Thank you for your support of our business.
Kind Regards
The Shrimp Factory
Got extra snails
Got extra snails, the snails looked absolutely stunning, indeed high grade.
12 de março de 2026
I have bought from Shrimp factory twice…
I have bought from Shrimp factory twice now and will definitely use again in the future.
All shrimp have arrived well and healthy.
All items are well packed and it is clear they took care when choosing which shrimp to ship.
Using moulded polystyrene boxes meant the shrimp were protected from any bumps during the journey.
24 de fevereiro de 2026
Excellent
Excellent! That is all. No seriously this is how you ship live animals like shrimp. No losses and shrimp thriving 48hrs later.
3 de março de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.