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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I am very disappointed with The SSL Store's affiliate program. After working hard to get my first sale, I finally managed to make a withdrawal. To my surprise, right after I received the money, they d... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

As other comments state the process for obtaining an SSL is extremely complicated. However the customer support is really good. Support agent Tjarda helped me throughout the verification process. The... Ver mais

Classificada 1 em 5 estrelas

Not sure how one reviewer left a five star review - maybe somebody that works for the business ?? Service, support and pretty much everything else is terrible - one star is too much but you cant give... Ver mais

Classificada 5 em 5 estrelas

Mit in tech support is an individual well worthy of praise and acknowledge and one whom the new employees as well as the old ones should look up to as an example of what to strive for when attempting... Ver mais

Informações sobre a empresa

  1. Serviços para empresas

Informação fornecida por diversas fontes externas

The SSL Store™, the world's leading SSL Certificate Provider, offers trusted SSL Certificates from Symantec, Thawte, Comodo, GeoTrust & RapidSSL at a low cost.


Informações de contacto

  • 2nd Street North 146, 33701, Saint Petersburg, Estados Unidos da América

  • thesslstore.com

3,2

Aceitável

TrustScore: 3 em 5

50 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Lack of honesty with affiliates: They deleted my account after the first withdrawal.

I am very disappointed with The SSL Store's affiliate program. After working hard to get my first sale, I finally managed to make a withdrawal. To my surprise, right after I received the money, they deleted my affiliate account without any explanation or prior contact. I brought them a customer who would generate commissions for 12 months, but by deleting my account, they kept the remaining 11 months of my hard-earned commissions. This is dishonest and lacks transparency. I do not recommend their affiliate program if you are looking for a serious partnership. They simply take your customers and cut you out of the deal.

19 de março de 2025
Opinião espontânea
logótipo da The SSL Store™

Resposta da The SSL Store™

Hi Arlindo,

Thank you for taking the time to leave us a review, we appreciate your feedback as it's what helps us to continue to provide a high level of support and a positive customer experience.

Your case has been escalated directly with our reseller team, and after review we can see that your account is active and you should be able to login to access your orders. It may be that you've tried to login in thesslstore.com, but you need to login using our affiliate login on affiliate.thesslstore.com.

We tried to reach you via phone, but unfortunately the call was unsuccessful. We've instead sent a follow up via email, so that we can answer any further queries and provide any needed assistance. We're here to help!

Our support team are always here to address any concerns that you may have. You can always ask for me (Mia) directly should you contact via phone or chat.

Kind regards,
Mia H.
TheSSLStore

Classificada 4 em 5 estrelas

ok he ji

ok he ji ok he ji

7 de março de 2025
Opinião espontânea
logótipo da The SSL Store™

Resposta da The SSL Store™

Hi PWIMS CG!
Thank you so much for leaving us a review! We appreciate you.
Kind regards,
TheSSLStore Team

Classificada 5 em 5 estrelas

The quick response

The quick response

17 de fevereiro de 2025
Opinião espontânea
logótipo da The SSL Store™

Resposta da The SSL Store™

Hi Yauris!
We're so glad to hear that you received quick and helpful support from our customer service team. We're always here to help answer your queries and provide a solution as needed.
We hope you have a wonderful day!
Kind regards,
TheSSLStore Team

Classificada 5 em 5 estrelas

Support is prompt and on point

26 de fevereiro de 2025
Opinião espontânea
logótipo da The SSL Store™

Resposta da The SSL Store™

Hi Pavlos!
Thank you so much for your kind review! We look forward to continuing to work together in the future. If you ever require any further assistance, please don't hesitate to reach out. We appreciate you!
Kind regards,
TheSSLStore Team

Classificada 5 em 5 estrelas

Thanks a lot for the quick support.

28 de fevereiro de 2025
Opinião espontânea
logótipo da The SSL Store™

Resposta da The SSL Store™

Hi Hermant!
Thank you so much for taking the time to leave us a review, we really appreciate it! We're so glad to hear that you received quick support from our team, we're always here to help.
Thank you for your time and your business!
Kind regards,
TheSSLStore Team

Classificada 1 em 5 estrelas

unfortunately cant give 0 stars

unfortunately cant give 0 stars. worst service ever. accountmanagers dont answer - things which were promised were not delivered.

31 de outubro de 2024
Opinião espontânea
logótipo da The SSL Store™

Resposta da The SSL Store™

Hi Christian!

Thank you so much for taking the time to leave a review, we appreciate and value all of our customers’ feedback, as it’s what helps us to ensure that we can provide high quality support!

We have escalated your case with your Partner Account Manager, and we can see that he has reached out personally to assist you with any queries or concerns that you may have! Please don’t hesitate to reach out again should you require any further assistance in the future, we’re always here to help.
We hope that you have a wonderful day and continue to enjoy being one of our customers.

Kind regards,
Mia
TheSSLStore Team

Classificada 1 em 5 estrelas

Most horrible company ever

Most horrible company ever. Its a big scam overall. Nobody reachable by phone. Ive been running businesses worldwide for so many years and this is by far the worst customer experience.

Just go somewhere else.

1 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The worst service overall!

The worst service overall,
You will lucky if you will able to issue or reissue certificates on their website. Zero Customer Support,
Cheapssl is better than this bad website!
Not recommended at all!

20 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Samantha did a big help with assisting…

Samantha did a big help with assisting me to complete my application! Unlike other agents, Samantha made sure and communicated with vendor. I hope other agents turns up their standards and do what Samantha did!

8 de abril de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Awful service

Awful service. They are brokers, not issuers. The certificate I got has no "Issuer" and "Issued to" attributes. While this is not a problem in most cases, it is not trusted by some strict services and in our case, we have to bin it.
The issuer said we should contact the reseller and the reseller is not responding either to email, chat, and phones put you in queues or voicemail.

23 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Samantha was great!

Samantha in customer support was outstanding on the phone and using chat for links and docs I needed. I purchased a certificate 3 days ago, but my site was still showing "not secure." First I spent a lot of time with my host provider support, but they couldn't see the problem.
Samantha, however, found it right away (I hadn't uploaded the certificate) and guided me step-by-step to get it done. A few times I was on the edge of getting really frustrated, but her calmness and patience got me through it.
She's super knowledgeable, professional, and extraordinarily patient. Plus, she's able to imagine exactly where the customer is at and what instructions are needed—empathy is her super-power. She should be training other customer service reps everywhere.
Thank you Samantha! You saved my day.

4 de fevereiro de 2021
Opinião espontânea

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