Postage address was on the actual case of drinks, the cardboard drink case was ripped open and very damaged. Luckily no issues with the cans of drinks and it's a shame to leave a negative review whe... Ver mais
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Leia as opiniões dos outros
Ordered 24 gold red bulls. A few days later I received 24 gold red bulls. Unfortunately all the cans are dented but luckily for me gold red bulls isn’t carbonated so didn’t really matter 9/10 will red... Ver mais
Didn’t arrive as quick as I expected, and as I was going away I was worried it’ll turn up when I was away. I messaged them on WhatsApp and they were so helpful! They changed the address for the delive... Ver mais
I've been waiting 9 days for my order. Tried phoning and messaging but nobody answers. Beware
Informações sobre a empresa
Escrito pela empresa
Welcome to The Sweets Hub, your premier destination for a diverse selection of UK, European, and American beverages, sweets, chocolates, crisps, and more. As a leading supplier to retailers and wholesalers, we take pride in curating an extensive range of high-quality products that cater to diverse tastes and preferences.
Informações de contacto
Reino Unido
- info@thesweetshub.co.uk
- thesweetshub.co.uk
3,2
Aceitável
32 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service quick and efficient and…
Great service quick and efficient and fantastic prices
12 de fevereiro de 2025
Opinião espontânea
Great items and fast delivery
Great items and fast delivery. I will be ordering again
6 de janeiro de 2025
Amazing collection of sweets and…
Amazing collection of sweets and drinks, fast and quick service. Loved it, will be ordering again soon. Highly recommended
15 de janeiro de 2025
Opinião espontânea
Parcel arrived poorly packaged
Parcel arrived poorly packaged, and the items received were battered and dented, clearly been dropped several times
2 de janeiro de 2025
The order was first class with quick…
The order was first class with quick delivery. The box my order came in was bashed and partly open
24 de dezembro de 2024
Opinião espontânea
Never use this company
We ordered a case of 12 cans of American Dr Pepper as a Christmas gift for someone particularly hard to buy for and The Sweets Hub sent us a box that had already been opened - without even taping it up first 🤦🏻♀️. Naturally this resulted in a completely torn and battered box arriving to us having been repackaged by Royal Mail but minus one can. Then to add insult to injury we noticed two of the cans we did receive weren’t even Dr Pepper but some Sprite variety.
In fairness to The Sweets Hub when we contacted them they did issue a refund of £3.75 for the three missing cans but their message effectively just said ‘whoops, our bad. We’ll make sure it doesn’t happen again’ - the bare minimum. Yes they made it even but absolutely no attempt to make it right, not even a small percentage off a future order (not that they’ll be one now) as an apology or act of goodwill for the mess they made that was 100% avoidable.
Perfect when we’re just days away from Christmas. So now I have to joy of giving a ‘case’ of Dr Pepper that basically looks half used, in a torn and battered box with some lose change thrown in because that’s basically the same thing … right?
20 de dezembro de 2024
Opinião espontânea
The ease of ordering and the time to…
The ease of ordering and the time to deliver
12 de dezembro de 2024
Quickly solved problem
The moment I contacted The Sweets Hub to say my parcel had gone missing they acted immediately and sent it via a different company which delivered it the next day and also provided an apology and an explanation as to why fedex had failed to deliver it.
13 de dezembro de 2024
Opinião espontânea
Excellent Service
Easy to use site, very quick delivery, able to order hard to get stock, all in all I would highly recommend
12 de dezembro de 2024
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