DO NOT PURCHASE FROM THIS COMPANY ‼️Returned item via recorded delivery ,sent numerous emails with no response and no refund. Tech club your customer service is a joke!!!!!!!
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Leia as opiniões dos outros
Mega lads behind this company, ordered yday, received today, all sweet & sound as expected upon delivery - happy enough to open an exchange for me which has been sent back today and they’ll be sendi... Ver mais
A empresa respondeu
Do not order of here it’s a scam , Absolutely awful customer service. Placed an order Friday 18th April at 17:36 of £204.98 they’ve emailed me back about 3 times saying they’re waiting for stock and i... Ver mais
Ordered twice from Tech Club and had a good experience both times. Good variety and sizing at good price compared to other retailers I considered. Received a discount code for the last order which... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
Reino Unido
- contact@thetech-club.co.uk
- thetech-club.co.uk
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NO ITEM RECEIVED
Still haven’t received item after paying for next day delivery. Emailed the customer service with zero reply. Shocking firm who have basically stolen my money with no reply or update regarding my parcel. Do not order from these and always read reviews first.

Resposta da The Tech Club
Fast dispatch and received next day as…
Fast dispatch and received next day as promised, ordered 2 dry fit shirt and shorts set no issues, happy customer.

Resposta da The Tech Club
Amazing quality and good service…
Amazing quality and good service definitely be using again

Resposta da The Tech Club
Awful service / items not received
Awful service - wish i had read the negative reviews before ordering. Ordered 5 days ago (order #44466) and paid extra for tracked next day delivery due to my son needing the items for a football trip. The clothes have not been received and my emails and messages via the contact us page have been unanswered despite the auto reply being “ customer service opening hours are Monday - Friday 9am - 4pm, If you have contacted us outside of these hours, one of the team will be in contact on the next working day.” When i use the auto chat it says “awaiting fulfilment” yet there is no indication or warning prior to ordering that there will be any delay - shouldn’t offer and charge for next day delivery if you can not complete orders in this timeframe. I will now need to make the 45 mile round journey to go and purchase something else leaving me out of pocket and time.

Resposta da The Tech Club
Still waiting on on a top that wasn't…
Still waiting on on a top that wasn't sent out on 19th July terrible customer service

Resposta da The Tech Club
Great quality and speedy delivery!
Great quality and speedy delivery. Ordered 2 sets for my son, they arrived on time and are really nice. When I had a question I emailed the team and they got straight back to me. Would recommend to anyone looking for good quality sports wear and will definitely be ordering again! Loved not having to trawl through a site to find matching top and bottoms!

Resposta da The Tech Club
I still have not had my refund
I still have not had my refund. My order has was sent and returned by tracked delivery. It was returned on the 29-07. I have emailed a further two more times and had no reply at all!
Can someone please help and give me my money back

Resposta da The Tech Club
Great company experience!
Ordered yet another set from this website. Pink and black nike shorts and tshirt set, came next day, gave voucher, usual. Exited to order alot more!

Resposta da The Tech Club
Disgusting customer service
Ordered 3 junior Nike sets on the 21st July with 2-3 days delivery stated. The money was taken immediately from my bank account. I've still not had the goods and I'm now being completely ghosted. No replies to numerous emails and all I get from chat is that my order is 'awaiting fulfilment'. Disgusting customer service! So disappointed for my little boy who was really excited to wear the sets on his holidays! Shame on you for not even having the decency to respond to emails and just be honest!

Resposta da The Tech Club
DO NOT BUY ANYTHING FROM THIS COMPANY
DO NOT BUY ANYTHING FROM THIS COMPANY - I had purchased a set some time back and waited a month for it! After emailing for weeks I finally got a reply to be told the items were on pre release, nothing was stated about it being on pre release! I stupidly bought another set recently, recieved my items for them to be complete opposite colour to each other - again I have tried to email and heard nothing back -I thought I’d give them another chance as mistakes do happen. Never again! Save yourself the hassle and don’t buy anything from these guys

Resposta da The Tech Club
Not received exchanged items
I sent items back on 7th July to be exchanged. Tech Club received items on 9th July. I contacted them on 16th July for tracking information on my exchanges as not heard anything, they responded asking when I returned the items and they would follow up.
I sent them the proof of them receiving the returns and now no response. I have emailed them again today.
Update - I’ve now had a call to say the exchanged items will be posted out today.
Still waiting delivery !!!
Placed an order on 3rd July on 2-3 day delivery but it has still not arrived after 9 days.I have sent emails several times but had no real response just automated reply
Extremely disappointed as they have had their money and I expected a call or response by now
I've ordered absolutely loads from this…
I've ordered absolutely loads from this site over the past few months & order has arrived the same week. If there's been an issue I've sent an email and customer services have replied pretty much straight away & been brilliant!
Still waiting…..no response in email
Updated 03.07.24 - tech club have now been in contact after I left my first review, and my delivery came today. Happy customer
Previous review - I ordered on 19.06.24, delivery said 2-3 working days. I still don’t have it (currently 9 working days). I’ve emailed twice to find out what’s happening with my order and still haven’t had a message back
Really disappointing

Resposta da The Tech Club
Superb
Second to non customer service and very quick with answering to queries.
Very good products and prices.
I will recommend them to anyone.

Resposta da The Tech Club
Great service
I ordered 4 sets for my son they got lost in transit, the company sorted it straight away and sent me another 4 which I received the next day. They were too small so I spoke to one of the team who were very helpful. I returned all the items and received the exchange within a few days. Great service thank you.

Resposta da The Tech Club
Great Company to deal with
Great Company to deal with!
Excellent customer service, pleasant, helpful and respond to emails within an hour. Super fast delivery, well packaged perfect items!

Resposta da The Tech Club
Wonderful Service
Made a purchase and Royal Mail tracking wasn’t accurate and not delivered in time stated. Emailed the Tech Club who followed it up and sorted it out for me. Very helpful staff member.

Resposta da The Tech Club
#40008 paid for next day tracked…
#40008 paid for next day tracked delivery over a week later and still no dispatch email. Have emailed twice with no reply. Avoid this lousy company.

Resposta da The Tech Club
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